LG receives overwhelmingly negative feedback from consumers, with many expressing disappointment in product quality and customer service. Reviewers frequently mention issues with the durability of appliances, such as refrigerators and washing machines, with one stating their LG fridge failed after just three and a half years.
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The service experience is also a common complaint, with customers describing the technical support as inadequate and unresponsive. Despite these criticisms, a few positive reviews highlight satisfaction with specific products, like the LG washing machine model F4Y5EYP6W0F, which some users praise for its quality and performance. Additionally, there are mentions of good initial experiences with certain LG products, such as air conditioners and TVs.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
1.5
60
100%
● Low
1.5 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
1.5
12-month avg
1.5
All-time
1.5
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 25
1.4
14
Jun 25
1.5
46
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top complaintsof 52 negative reviews
Customer service25%
13 mentions
Warranty8%
4 mentions
Damaged6%
3 mentions
Scam4%
2 mentions
“Extrem enttäuscht von LG”
On “Customer service” · Jun 28, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.
Overall rating and review count for this company and similar companies
Leider hat der Kühlschrank nicht durch das Treppenhaus gepasst ,wir warten jetzt schon 4 Wochen auf die Rückzahlung von LG unglaublich aber war !!!!!! Nie wieder !!!!!
LG Scammed me. They defected my ac while incorect installation. Their unqualified engineers rather than sorting out, even messed up more. Now LG is not even responding. They closed the ticket. It's a new AC purchased 1 month back
LG provides a range of healthcare services including primary care, specialty consultations, diagnostic imaging, and laboratory services. The specific services available may vary by location and facility type. Contact your local LG healthcare facility for a complete list of services offered at that location.
What are the typical operating hours for LG medical facilities?
Operating hours vary by location and department within LG healthcare facilities. Most locations offer standard business hours Monday through Friday, with some offering extended hours or weekend availability. Check with your specific LG facility or visit their website for exact hours of operation.
How can I schedule an appointment at an LG medical facility?
Appointments can typically be scheduled by calling your local LG healthcare facility directly or through their online patient portal if available. Some locations may also offer walk-in services for urgent care needs. Contact information for scheduling can be found on the LG healthcare website or by calling the main facility number.
Does LG accept my insurance plan?
LG healthcare facilities work with many major insurance providers, but coverage varies by location and specific plan. It's recommended to contact your local LG facility's billing department or check with your insurance provider to verify coverage before your visit. Bring your insurance card to all appointments for verification.
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What should I bring to my first appointment at LG?
Bring a valid photo ID, your insurance card, and any relevant medical records or test results from previous providers. You should also prepare a list of current medications, allergies, and any specific health concerns you'd like to discuss. Arrive 15-20 minutes early to complete any necessary paperwork.
How can I access my medical records from LG?
Medical records can typically be accessed through LG's patient portal system or by submitting a written request to the medical records department. You may need to provide identification and complete authorization forms to access your records. Contact your LG facility's medical records department for specific procedures and requirements.
Does LG offer emergency medical services?
Some LG healthcare facilities may offer urgent care or emergency services, while others focus on routine and specialty care. For life-threatening emergencies, always call 911 or go to the nearest emergency room. Contact your local LG facility to learn about their specific emergency and urgent care capabilities.
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Bonjour Ma téléne fonctionnez pas elle s'allumait pas et quand j'ai appelé lg Le conseil m'a demander de tourner la télé De la prendre en photoje fais ce qu'il m'a demandé et j'ai touché la télé était cassée en haut Parce que j'ai été toute seule à la faire tourner moi je fais ce qu'il m'a demandé et à la fin il voulait pas m'aider . j'étais toute seule à me faire ma télé elle est Énorme et quand je l'aurais expliqué la situation il voulait rien écouter Il voulait rien écouter ils m'ont laissé comme ça moi j'ai pas les moyens d'acheter une autre télé Pour mes enfants et je trouve qu'ils sont son cœur de me laisser en galère
Ik heb nu ongeveer een maand geleden een Amerikaanse koelkast van LG gekocht, en deze is door LG zelf geïnstalleerd. Helaas was het apparaat vanaf het begin defect en werkt het niet. We hebben meerdere keren contact opgenomen met de klantenservice, maar tot nu toe hebben we helemaal geen reactie ontvangen.
We leven onder zeer moeilijke omstandigheden, zonder koelkast, en het wordt steeds zwaarder. Ik verzoek u dringend om deze ellendige en kapotte koelkast uit ons huis weg te halen. Mijn familie is echt verdrietig en heeft er veel last van.
Bought a dishwasher and it was delivered with a big dent that caused leaking. Spent 2 hours on the phone with LG and they kept passing over the call to other reps. By the end of the 2 hours the last lady I was talking to simply hung up on me and I had no resolution at all
Repeated Faults, Long Delays, and No Accountability
We bought three LG appliances—dishwasher, fridge/freezer, and washing machine—and had issues with two of them immediately, as both the fridge/freezer and washing machine arrived damaged. The washing machine took months to be replaced, despite repeated emails and phone calls. LG's responses were slow, inconsistent, and the case had to be “escalated” multiple times before anything was resolved. Although they promised compensation, we never received it.
The dishwasher has also had a bE (bubble error) since purchase. It was intermittent at first and would often clear on its own, which made it difficult to report. Given how drawn-out and frustrating LG’s customer service process had been, we hesitated to report something that might disappear by the time it was looked at.
Typically, the error has now become persistent just as the warranty expired, and the dishwasher can no longer complete any cycle. Despite the fault clearly existing from the start—and our long history of problems with LG products—they refused to consider a goodwill repair. We’ve had to pay for a repair ourselves. Customer service, notably, was very responsive when it came to arranging the paid repair—though nothing has actually been booked yet.
It’s a real shame. The products are well-designed and perform well when working, but the reliability and complete lack of accountability from LG’s support team has been exhausting. After this experience, we won’t be purchasing LG again.
LG Customer Service division would have to be without doubt the most incompetent, unprofessional and unreliable service I have EVER encountered. We have had an issue with our refrigerator for over 12 weeks and they have never returned a call or email that they committed to do and are more focused on avoiding issues rather than addressing them. I would seriously reconsider purchasing ANY LG product as the support is atrocious!!!
Ho comprato un frigorifero LG quello a due Ande che con il tocco del vetro si illumina non funziona il motore chiamo assistenza di Catania sono arrivati in due giorni lavorativi veloci efficienti hanno capito subito il problema si è bruciato il motore mi dicono che ne richiedono un altro a LG dopo dieci 15 giorni mi chiamano e mi dicono che LG cambia il prodotto fra tutto questo chiamo per la terza volta LG Milano per lamentarmi che una famiglia senza frigo non può stare e che siamo quasi a giugno e abitando in a Catania in Sicilia ci sono 30 gradi al telefono chi risponde è gentile e cordiale il fatto è che a un mese è ancora non lo hanno spedito non comprerò più un prodotto LG perché non è un televisore un microonde o un forno una famiglia senza frigorifero più di un mese non può stare specialmente con 30 gradi a mai più
Premium LG OLED Panel Failure – No Support After Firmware Update
I purchased the LG OLED65C1 in December 2021 for €2,000. It worked fine until a few months ago, when shortly after a firmware update, a vertical red line appeared and the screen stopped working entirely.
I contacted LG Hellas, who collected the device and confirmed a panel issue. However, they provided no technical explanation, claimed it was simply out of warranty, and offered no help whatsoever – not even a goodwill discount or repair option.
The panel failed just 3.5 years after purchase, and after an official LG update. No misuse, no damage, no explanation. LG refused to stand behind its product.
I’ve filed a formal complaint with the Greek Consumer Ombudsman, and I’m sharing this experience to warn others: think twice before investing in LG OLED products, especially if you expect long-term reliability and support.
Extremely disappointed.
Tengo una nevera que ha dejado de funcionar con solo 5 años desde que la compré. Llamo al servicio técnico y me dicen que la pieza es gratis porque está en garantía, que "solo" tengo que pagar la mano de obra. Me llama el técnico y me dice que el desplazamiento y la mano de obra son 300 euros... y la nevera me costó 500. Un atraco, vaya, mejor me compro una barata nueva, porque ya no se puede confiar en marcas que se venden como marcas de calidad.
DLEX4000W Dryer died 14 months later. Call out was $400 guaranteed fix for 3 months or a new dryer was $600 with a 12 month guarantee. Dryer arrived in 4 days, it came with a 4 pin plug, but was wired as a 3 pin plug. Installers then tried to force my breaker, which eventually caused that to fail, and said it was a fault on my end. Now I'm battling for compensation with RXO and LG, both are blaming each-other.
Téléviseur acheté en 2023 on ne peut mettre les applications qu on veut...en plus au départ impossible de se connecter avec FREE. Beaucoup de problèmes connexion avec WiFi alors que mes anciennes télés avec FireTv je n ai aucun problème...vu le prix de cette télé oled qled très déçu plus jamais LG
My Aircon is not bad however people adapt your appliances to abuse people in their homes. Like physical adaptations and APIs. You should monitor this as smart homes should only be to benefit not to be nuisance. This will never happen again. Disgusting
Ik kan op de site van LG bij 'mijn producten' geen nieuw product registreren. Het LG logo blijft maar 'ronddraaien' Na telefonisch contact met LG via ontvangen mail lukt ook niet. Frustrerend!
LG, ik wil mijn product registreren!
Kees
Frigo américain en panne au bout de 14 mois, service après vente inexistant 1rv ou le technicien est venu avec la moitié des pièces et deux autres rv ou là il n'est pas venu. Maintenant on nous dit qu'on doit acheter les produits LG exclusivement sur leur site, donc je dois gérer avec le revendeur sur internet inadmissible ils s'en lavent les mains.
GOOD LUCK getting ANY support for their products. All chatbots and links to links to links to chatbots. LG should be embarrassed. I’ve never been so happy to return an item in my life.
Prescription refills are typically available through your LG healthcare provider or their patient portal system. You may be able to request refills online, by phone, or through a mobile app depending on your facility's available services. Contact your prescribing physician's office or pharmacy for specific refill procedures.
What is LG's policy for canceling or rescheduling appointments?
Cancellation and rescheduling policies may vary by LG location and department. Most facilities request at least 24-48 hours notice for cancellations to avoid potential fees. Contact your specific LG facility to understand their cancellation policy and preferred method for rescheduling appointments.
Does LG offer telemedicine or virtual appointments?
Many LG healthcare facilities have expanded to offer telemedicine services for certain types of consultations and follow-up appointments. Availability of virtual visits depends on your specific provider and the nature of your medical needs. Contact your LG healthcare provider to inquire about telemedicine options for your situation.
How can I pay my medical bills from LG?
LG typically offers multiple payment options including online payments, phone payments, mail-in payments, and in-person payments at facility locations. Many locations also offer payment plans for larger medical expenses. Contact the billing department at your LG facility for specific payment methods and financial assistance options that may be available.
