Lyka Pet Food is a pet food company that specializes in producing food products for dogs and cats. The company focuses on creating nutritionally balanced meals and treats designed to meet the dietary needs of domestic pets. Lyka likely offers various product lines that cater to different pet sizes, ages, and dietary requirements.
Lyka Pet Food receives overwhelmingly positive feedback from customers, with many praising the quality of the food and the satisfaction of their pets. Reviewers highlight that even the fussiest eaters have taken to Lyka's meals, noting improvements in their dogs' health and enthusiasm at mealtime.
The efficient service and clear communication are also frequently commended, with quick delivery times enhancing the overall experience. However, some consumers express concerns about customer care, citing issues with order adjustments and responsiveness. A few negative reviews question the authenticity of the ratings, suggesting skepticism about the company's credibility. Despite these criticisms, the majority of feedback reflects a strong satisfaction with Lyka's products and services. Overall, Lyka Pet Food is viewed positively by most customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Sources agree: every scored source rates this company within 0.1 of the others.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,060 | 98% |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.9 | 59 |
| Jan 25 | 5.0 | 50 |
| Feb 25 | 5.0 | 66 |
| Mar 25 | 4.6 | 23 |
| Apr 25 | 4.7 | 13 |
| May 25 | 4.9 | 12 |
| Jun 25 | 4.7 | 42 |
| Jul 25 | 4.6 | 31 |
| Aug 25 | 5.0 | 10 |
| Sep 25 | — | 0 |
| Oct 25 | — | 0 |
| Nov 25 | 4.9 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Its covenant and easy”
“Excuses from customer support are to blame my location being in WA and to blame the company that they use to deliver”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Animals & Pets.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | −2% | 1,077 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.0 out of 5 (good) | 4.1 out of 5 (good) | +2% | 458 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.0 out of 5 (good) | 4.2 out of 5 (good) | −33% | 407 | |
| 4.3 out of 5 (good) | 100 out of 100 | — | — | — | +1% | 249 |
Bottom line: Lyka Pet Food is #1 of 5 on overall rating in this group.
1,100 reviews of Lyka Pet Food. Filter by what matters to you.
Not only is their food very palatable and extremely healthy it is easy to get even for fussy eaters to switch over to this diet but they actually really excel in customer service and help you through every step and change you might need I couldn’t be happier with this overall package
Website and ordering process is very easy, delivery of food is as promised, but most of all Alfie loves the food and appears healthy.
Quick answers to the questions people ask most.
Lyka specializes in fresh, human-grade pet food made with natural ingredients. We offer customized meal plans for dogs and cats based on their specific nutritional needs and preferences.
You can place orders through our website or mobile app by creating a pet profile and selecting a meal plan. Orders can be scheduled for regular delivery or placed as one-time purchases.
We deliver to most major cities and surrounding areas. Delivery schedules vary by location, with most areas receiving deliveries 2-3 times per week to ensure freshness.
Our fresh pet food should be stored in the refrigerator and used within 4-5 days of delivery. Unopened portions can be frozen for up to 3 months for extended storage.
Yes, we offer personalized meal plans based on your pet's age, weight, activity level, and dietary restrictions. You can modify preferences and portions through your account dashboard.
We offer a 100% satisfaction guarantee on your first order. If you're not satisfied, contact us within 7 days for a full refund or replacement.
You can reach our customer service team via email, phone, or live chat on our website. We typically respond to inquiries within 24 hours during business days.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
| ● Low |
CrowdTrust Written on CrowdTrust | 4.8 | 17 | 2% | — | ● Low |
Totally unreliable service Too many times I’ve had my order late, delivered to wrong location or turning up after 9pm when promised by Lyka it would be delivered before 6pm. Too many times I’ve had to contact them to get them to provide the service I’ve paid for. Excuses from customer support are to blame my location being in WA and to blame the company that they use to deliver. Something as simple as supplying pet food has been an absolute nightmare. Avoid Lyka unless you want to experience disappointment after disappointment
Wow his health is so much better his breath has improved his anxiety has improved and thank God no more smelly deadly farts in bed excuse the French but this is the most improved so that tells me his gut is feeling a lot better. He loves his Lyka but I've had to cut it down a bit and add extras for variety he is a bit of a fussy man he gets bored after all he is a 15 year old Staffy, but that's him because there is a great variety with Lyka.
Really happy with this food - our dogs cannot tolerate raw so this is a great option - they absolutely love all of the flavours - very easy to manage subscription and a great customer service
Best thing since sliced bread!! This has been amazing for my shiztu x maltese. Had to change her diet because of health issues and she absolutely loves it! No fuss at all, was just an easy change over of diet. She does zoomies for it. Thank you so much Team!
**response to below*** Our dogs were on half plan, supplemented by grain free dry food as advised by vet with no changes to type of food in the period we feed Lyka. Please don't make up stories about us home cooking!!!! Also, 2 members of your team asked for vet details which were not vague!!! After feeding both our dogs from our newly opened box they became ill - vomiting and diarrhoea. We attended our regular vet who advised it was food poising and treated both dogs at a cost of $400 and set us on a plan to restore gut health. That weekend our smaller/older dog went downhill fast and we needed to attend the emergency vet another $1500 and the senior vet here advised that she commonly sees dogs who have had complications from contaminated Lyka. I called Lyka multiple times and explained our situation. At first hey "very generously!!" refunded the cost of just the two bags, then after conceded they would refund the box. This is an extremely small concession given that they asked for persission to call our vets, which we gave and that we spent $2000 plus loss of meals. Our dogs had been on the program for 6 months and regularly ate a variety of their meals. Their lack of interest and constant arguing that it couldnt be food contamination was astounding, given we had both dogs tested by two vets who both had same findings. Shame on you Lyka for your customer care
She loves the food. She still itches but seems more healthy otherwise. She eats every last bit. Sometimes seems still hungry though. The only down side is the very high price
Yes I spoil my fur babies, I work to give them a better life.. and Lyka is just that.. it’s knowing my puppy is getting the best nutrition paired with the convenience of delivery, food that is balanced for his needs such as activity, breed, age and weight etc .. it really is a no brainer.
This company has been so responsive to our dogs needs and were incredibly understanding and sympathetic when one of our dogs suddenly passed, soon after we had placed our first order. They communicate really well about the delivery of the food and so far have been 100% reliable and responsive.
Yes, we offer specialized recipes for pets with food allergies, sensitivities, or specific dietary requirements. Our team can help create a custom meal plan based on your vet's recommendations.
Pricing varies based on your pet's size, meal plan, and delivery frequency. You can get an accurate quote by entering your pet's details on our website for a personalized estimate.
Lyka Pet Food is a pet food company that specializes in producing food products for dogs and cats. The company focuses on creating nutritionally balanced meals and treats designed to meet the dietary needs of domestic pets. Lyka likely offers various product lines that cater to different pet sizes, ages, and dietary requirements.
This profile hasn't been claimed by the business owner.
