Never any hassle about the amount and…
Never any hassle about the amount and payed in a timely period.

ManyPets Pet Insurance is a pet insurance provider that offers coverage plans for dogs and cats. The company provides policies designed to help pet owners manage veterinary costs for accidents, illnesses, and other medical treatments. ManyPets operates as a digital-first insurance service, allowing customers to manage their policies and submit claims through online platforms.
ManyPets Pet Insurance receives a mix of feedback from customers, with a notable 72% expressing positive experiences. Reviewers frequently praise the ease of working with the company, highlighting the quick processing of claims and the comprehensive coverage provided for their pets.
Many customers appreciate the user-friendly website and timely responses, stating that the insurance has been invaluable, especially for older pets. However, a significant number of complaints focus on the long processing times for claims, with some customers reporting waits of up to seven weeks. Additionally, frustrations arise from the difficulty in reaching customer service, as many feel that the portal system limits direct communication.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Sources agree: every scored source rates this company within 0.3 of the others.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 60 | 92% |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 3.0 | 7 |
| Jan 25 | 3.9 | 11 |
| Feb 25 | 3.8 | 6 |
| Mar 25 | 2.8 | 9 |
| Apr 25 | 5.0 | 6 |
| May 25 | 4.3 | 6 |
| Jun 25 | 4.3 | 12 |
| Jul 25 | 5.0 | 5 |
| Aug 25 | 3.0 | 2 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 65 most recent reviews.
“This is an easy company to work with”
“I have been with ManyPets US for years, and was generally overall happy with them”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Animals & Pets.
| Company | Overall | Legit | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 2.9 out of 5 (fair) | 5.0 out of 5 (good) | +33% | 65 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | 1,100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.6 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | +2% | 458 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.2 out of 5 (good) | −33% | 407 |
Bottom line: ManyPets Pet Insurance is #5 of 5 on overall rating in this group. On value, Internet Reptile scores higher (4.8 vs 2.9).
160 reviews of ManyPets Pet Insurance. Filter by what matters to you.
Never any hassle about the amount and payed in a timely period.
They are so wonderful-coverage is amazing. Excellent response time with a website that works every time!! Wish they were not leaving!!! Odie is not timely and full of challenges that Manypets did not have. So sad they are exiting from our options
I've had ManyPets insurance for my dog & two cats for three years. As they are getting older it's been amazing and has paid for itself the last two years. Each claim I've made has been processed in a timely manner, about a week.
Quick answers to the questions people ask most.
ManyPets provides insurance coverage for dogs and cats of all breeds and ages. They offer comprehensive plans that cover accidents, illnesses, and wellness care depending on the policy you choose.
You can file a claim through the ManyPets mobile app, online portal, or by submitting paperwork via email or mail. Most claims are processed within 5-10 business days once all required documentation is received.
ManyPets typically has a 15-day waiting period for illnesses and a 2-day waiting period for accidents after your policy starts. Some specific conditions may have longer waiting periods as outlined in your policy terms.
No, ManyPets does not cover pre-existing conditions that were diagnosed or showed symptoms before your policy effective date. However, some curable conditions may be covered after a waiting period if they remain symptom-free.
You can reach ManyPets customer service by phone, email, or through their website chat feature. Their customer support team is available during standard business hours to help with policy questions and claims.
After you pay your vet bill and submit a claim, ManyPets reimburses you based on your chosen reimbursement percentage (typically 70%, 80%, or 90%). Reimbursements are usually processed via direct deposit or check within 5-10 business days.
ManyPets generally covers all dog and cat breeds, but some policies may have specific exclusions for certain hereditary conditions common to particular breeds. Review your policy documents for detailed information about breed-specific coverage limitations.
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CrowdTrust Low volume · weighted down | 4.2 | 5 | 8% | — | ● Not enough data |
My cat isn't insured and last week he had an impacted poo (bum open but stuck) so I had to take him to the emergency vets to get it taken out (sorry if tmi). He has been fine since then and is passing normally. I am thinking he might have had a reaction to a new cheesy cat food I'd been giving him, but not sure. I searched around for insurance as I'd been meaning to for ages. Most animal insurance doesn't cover previous conditions and related conditions might not also be covered. ManyPets do though, with a few caveats, which I am grateful for. Kayleigh explained things to me in an email and I have decided to go with them based on them giving our cats a bit more of a chance in life. I don't think it's fair to have a blanket ban on animals for life if something they had treatment for happens three years later, and ManyPets also get it. They obviously have to cover themselves but at least they have the option for our babies.
This is an easy company to work with. They are reasonable in their expectations and explanations. Of course they raise the rates when you use your insurance. But it's still reasonable compared to other companies I've heard of.
Exceptional experience
I totally recommend Many Pets to all pet owners. I thank God for them. They totally came through in all my pups Dr appointments, I don't know what I'd do without them.
If it was not for your help with insurance I would not have been able to provide my canine family member the cancer treatment to keep him going. I have recommended your company to everyone I know that has a pet.
Timely response and covered what was in policy without any issues
My dog was experiencing severe pain and after two visits to the local vet she was not getting better. We took her to a well known veterinary hospital and she stayed there for almost five days undergoing various tests and treatments. The bill was extremely high and after I submitted it to Many Pets, we did not know what refund we would receive. Needless to say, Many Pets were upfront and honest in their processing of the claims and everything was paid in accordance with the policy. We are more than satisfied with Many Pets and are most thankful that we took out the policy with them. Highly recommended.
Illnesses and injuries come out of nowhere. Take this as your sign to get insurance for your beloved pet. I hoped I would never need to use my dog’s pet insurance, but I was sure glad I had it when he needed it. ManyPets processed my claim surprisingly quickly, which is nice after a large vet bill. 10/10
I’ve had many pet policies over many years and Many Pets gets an A plus… processes claims quickly and very importantly, I can generally reach a real person by phone . Good company and good people
Yes, ManyPets offers customizable plans where you can choose your annual limit, deductible amount, and reimbursement percentage. You can also add optional wellness coverage for routine care like vaccinations and check-ups.
You can cancel your ManyPets policy at any time by contacting customer service. Depending on your state and policy terms, you may be eligible for a prorated refund of unused premium payments.
ManyPets Pet Insurance is a pet insurance provider that offers coverage plans for dogs and cats. The company provides policies designed to help pet owners manage veterinary costs for accidents, illnesses, and other medical treatments. ManyPets operates as a digital-first insurance service, allowing customers to manage their policies and submit claims through online platforms.
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