Highly recommend
Fantastic product and the delivery was quick.

Master Massage Equipment Ltd is a UK-based manufacturer specializing in the supply of massage and physical therapy equipment. With over 20 years of experience in the industry, the company offers a diverse range of products including massage tables, chairs, stools, hot stones, bolsters, and various accessories designed for both professional therapists and individual customers. Their commitment to quality and design ensures that they meet the needs of massage schools, therapists, and salons globally. The company provides flexible purchasing options, including interest-free payment plans for individual customers, making their products accessible to a wider audience. Master Massage Equipment Ltd caters to a broad market, focusing on professionals in the wellness and therapy sectors while also offering options for personal use. Their website, mhpinternational.co.uk, serves as a platform for customers to explore their product offerings and inquire about business discounts and services.
Master Massage Equipment Ltd receives high praise for its efficient delivery and excellent customer service, with many reviewers highlighting the quality of the products. Customers appreciate the quick shipping and well-packaged items, often noting their satisfaction with the massage tables and accessories.
However, there are significant concerns regarding product quality and warranty issues, with some consumers reporting dissatisfaction with the materials used and claiming misleading advertising. A few negative reviews express frustration over delayed deliveries and the company's return policy, particularly the restocking fee. Despite these criticisms, the majority of feedback remains positive, showcasing a strong reputation for service and product satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 113 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 4.5 | 4 |
| Nov 24 | 5.0 | 5 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 3.4 | 5 |
| Apr 25 | 3.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 113 most recent reviews.
“Responded, quickly, efficiently and resolved a delivery problem that had nothing to do with them”
“Hi I am still waiting for my parcel I have order on 7/4/25 and now it’s 20/4/2025 Best wishes Nuanchan”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 113 | |
| 4.6 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | — | 51 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | — | 4.9 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Master Massage Equipment Ltd is #2 of 5 on overall rating in this group.
113 reviews of Master Massage Equipment Ltd. Filter by what matters to you.
Great delivery and fast service. My clients thought that the face covering were soft and comfortable which stopped the face from getting sweaty.
Ordered from Ireland and was aware of import charges. However an error on the invoice shared with UPS meant import charges were 11 times what they should have been. I didn’t accept the delivery as a result. I’ve emailed the MPH twice and have had no response.
Good quality bolsters.
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Super super super
Fabulous massage couch, I choose extra wide Santana it is the most comfortable I have ever experienced in 40 years of working, The face cradle is a fantastic new design that is also super comfy, my clients all love it. The customer service is also brilliant and very personal, they gave me so much help choosing the right one. Cannot recommend highly enough. I will always go back to them for any massage supplies . p.s love their cotton couch covers.
Fantastic product, disappointing customer service. As a professional massage therapist, I expect a lot from my kit, it must perform well and stand up to a lot of use. Imagine my excitement at receiving a brand new plush Santana couch and then the disappointment as I picked up the couch in its brand new carry case only to have one of the handles break. I emailed mhpinternational with pictures and awaited a response. 5 days later and I haven't heard a peep from them, not a confirmation email or anything. Shame as the couch is decent but the customer service is lacking. Edit: got a reply finally and issue was resolved with no quibble, will give benefit of the doubt as the product is so good, all my clients really appeaciate the quality of the couch.
I am very happy with the massage table. Very professional and looks the part.
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Pleased with the product and they were delivered very quickly with tracking and safe delivery.
Order process easy, delivered on time but the bag was damaged in transit. Replacement bags delivered next day, excellent service
Great adjustable desk at a great price. Very quick delivery
Perfect and super quick delivery. Couldn't be better. Thanks.
A week on and still waiting for confirmation order has been despatches
Quick delivery haven't checked item yet though as its a present
Master Massage Equipment Ltd is a UK-based manufacturer specializing in the supply of massage and physical therapy equipment. With over 20 years of experience in the industry, the company offers a diverse range of products including massage tables, chairs, stools, hot stones, bolsters, and various accessories designed for both professional therapists and individual customers. Their commitment to quality and design ensures that they meet the needs of massage schools, therapists, and salons globally. The company provides flexible purchasing options, including interest-free payment plans for individual customers, making their products accessible to a wider audience. Master Massage Equipment Ltd caters to a broad market, focusing on professionals in the wellness and therapy sectors while also offering options for personal use. Their website, mhpinternational.co.uk, serves as a platform for customers to explore their product offerings and inquire about business discounts and services.
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