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Master Massage Equipment Ltd is a UK-based manufacturer specializing in the supply of massage and physical therapy equipment. With over 20 years of experience in the industry, the company offers a diverse range of products including massage tables, chairs, stools, hot stones, bolsters, and various accessories designed for both professional therapists and individual customers. Their commitment to quality and design ensures that they meet the needs of massage schools, therapists, and salons globally. The company provides flexible purchasing options, including interest-free payment plans for individual customers, making their products accessible to a wider audience. Master Massage Equipment Ltd caters to a broad market, focusing on professionals in the wellness and therapy sectors while also offering options for personal use. Their website, mhpinternational.co.uk, serves as a platform for customers to explore their product offerings and inquire about business discounts and services.
Master Massage Equipment Ltd receives high praise for its efficient delivery and excellent customer service, with many reviewers highlighting the quality of the products. Customers appreciate the quick shipping and well-packaged items, often noting their satisfaction with the massage tables and accessories.
However, there are significant concerns regarding product quality and warranty issues, with some consumers reporting dissatisfaction with the materials used and claiming misleading advertising. A few negative reviews express frustration over delayed deliveries and the company's return policy, particularly the restocking fee. Despite these criticisms, the majority of feedback remains positive, showcasing a strong reputation for service and product satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 113 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 4.5 | 4 |
| Nov 24 | 5.0 | 5 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 3.4 | 5 |
| Apr 25 | 3.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 113 most recent reviews.
“Responded, quickly, efficiently and resolved a delivery problem that had nothing to do with them”
“Hi I am still waiting for my parcel I have order on 7/4/25 and now it’s 20/4/2025 Best wishes Nuanchan”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 113 | |
| 4.6 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | — | 51 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | — | 4.9 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Master Massage Equipment Ltd is #2 of 5 on overall rating in this group.
113 reviews of Master Massage Equipment Ltd. Filter by what matters to you.
Easy website to navigate, trusted manufacturers and quick delivery.
Fantastic quality products! Delivery and after sales service has been excellent! I would thoroughly recommend purchasing products from MHP International to all fellow practitioners.
Wonderful products and friendly customer service. Slight issue was resolved quickly. Will be buying more equipment again soon. 100% recommended.
It is not cheap but once the product arrives you can understand why it is that price. From the bag to the table, everything feels great quality and robust. Me and my partner bought this massage table to improve our wellbeing so we give massages to each other. Both from the perspective of masseuse and client, the table is amazing. The material is robust and soft, the headrest is super comfortable and can be adjusted. Really like the section for putting your arms through as my partner prefers to have his arms there for certain massages. We're incredibly happy with this purchase, it's 100% different from giving massages on a bed. Now I can properly provide back pain relief to my partner when he's feeling stressed and vice-versa. Pair this with a couple of youtube videos of sports massages and you're in for a great time. We also decided to get a massage table from this company because my partner got a massage at his job from a masseuse that had a massage chair from Master Massage. Highly recommend this massage table, best choice we could have made instead of opting for some random massage table on Amazon and hoping for the best.
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New massage table ordered mid-afternoon and arrived next day, can't say better than that. Very happy with the service from mhp and happy to recommend.
Delighted with my treatment couch purchase, it appears to be very well made and of a high quality. Delivery was free and fast, next day as advertised.
My order was delivered quickly and without any problems. Two smaller stones were chipped and customer services were very apologetic, polite and helpful at sending replacements ASAP. Thank you.
Great service. Prompt delivery
Very good quality item (massage bed) ,competitive affordable price. The delivery company was not performing too well,but the seller's highly professional customer service has dealt with the issue promptly and efficiently.Thank you Linny for providing a first class service! Higly recommended company!
Good service very quick delivery and helpful
Absolutely fantastic table to replace my old fold up table very strong and rigid and so so comfortable table excellent service and quick delivery
So happy with this massage chair. Excellent quality and very comfortable. It definitely pays to buy one with good padding and such a sturdy design.
Couch covers machine washable at 60deg, and tumbled with no issues!! Great, thanks!
Master Massage Equipment Ltd is a UK-based manufacturer specializing in the supply of massage and physical therapy equipment. With over 20 years of experience in the industry, the company offers a diverse range of products including massage tables, chairs, stools, hot stones, bolsters, and various accessories designed for both professional therapists and individual customers. Their commitment to quality and design ensures that they meet the needs of massage schools, therapists, and salons globally. The company provides flexible purchasing options, including interest-free payment plans for individual customers, making their products accessible to a wider audience. Master Massage Equipment Ltd caters to a broad market, focusing on professionals in the wellness and therapy sectors while also offering options for personal use. Their website, mhpinternational.co.uk, serves as a platform for customers to explore their product offerings and inquire about business discounts and services.
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