Nutricircle is an online retailer specializing in high-protein and healthy food products, offering discounts of up to 50% off standard retail prices. The company provides a diverse selection of items, including protein bars, gluten-free snacks, vegan, and vegetarian options, catering to health-conscious consumers looking for affordable alternatives to traditional grocery store prices.
Nutricircle aims to help customers save money while promoting sustainable practices by reducing food waste. The company ensures the quality and safety of its products through rigorous checks, allowing customers to shop with confidence. With next working day delivery available for orders placed by 11 PM, Nutricircle focuses on convenience for busy individuals seeking nutritious food solutions.
Nutricircle enjoys a strong reputation among its customers, with many praising the excellent quality of products and prompt delivery services. Reviewers frequently highlight the company's outstanding customer service, noting quick responses and effective resolutions to issues, such as misplaced orders or packing errors.
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Many express satisfaction with the value offered, appreciating the competitive prices and variety of products. However, some customers report concerns regarding misleading delivery times and occasional issues with order accuracy, leading to mixed experiences. A few have faced challenges with customer support responsiveness, particularly when seeking refunds for undelivered items. Overall, Nutricircle is well-regarded for its service and product quality, despite some areas needing improvement.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
1,000
100%
+0.1
● Low
4.9 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.4▲ 0.1
12-month avg
4.5
All-time
4.9
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
4.7
3
Oct 24
5.0
15
Nov 24
4.5
15
Dec 24
5.0
14
Jan 25
4.4
15
Feb 25
4.6
11
Mar 25
3.4
12
Apr 25
4.7
22
May 25
4.5
17
Jun 25
4.5
21
Jul 25
4.2
18
Aug 25
4.6
7
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 477 positive reviews
Prices & value49%
235 mentions
Delivery47%
224 mentions
Customer service42%
198 mentions
Fast & efficient40%
191 mentions
“Excellent produce and prices”
On “Prices & value” · Aug 6, 2025
Top complaintsof 14 negative reviews
Customer service57%
8 mentions
Refund50%
7 mentions
Response time21%
3 mentions
Delivery21%
3 mentions
“Order never arrived, tried contacting customer support through their email on their website on multiple occasions for...”
On “Customer service” · Jul 20, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
Overall rating and review count for this company and similar companies
Received a delivery in poor condition via courier. Flagged this up and was immediately offered a partial refund for the damaged items or a discount code for a future order (despite it not being the company's fault). Opted for the latter. Great customer service!
Placed an order on the 7th. Still haven't received it or had any communication regarding it. Reached out via email and Instagram (where they are actively posting) but have still not heard anything.
Used this company for the first time just received my order in 2 days and with half the cost of any other nutrition products and on the plus side the customer service was excellent went above and beyond to help me sort a little mishap with my address within a few hours will definitely be ordering again and will definitely be recomending to friends 💪👌
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I have used Nutricircle several times now and their product choice and availability is excellent.
Delivery is fast and should there ever be an issue then they are so fast at correcting it, I cannot fault their service. I have recommended it to several friends who are now using them too.
Finding this has been a game changer. Spending on protein each month adds up so to find heavily discounted goods is amazing. Used Nutricircle a few times now and each time has been quality experience. Showing everyone at the gym.
Easy to order, everything arrived on time and as expected. Had a slight issue with the order but contacted nutricircle and they dealt with my query quickly and I'm more than happy with the outcome. Cannot recommend them enough!!
I absolutely love this online store!
It saves me a fortune buying protein and healthy snack bars.
Delivery is fast and reliable.
I recently ordered some healthy cereals which are delicious and it feels great knowing I've saved money.
All their vegan range is clearly labelled which makes my shopping experience so much easier.
I highly recommend them.
I’m always skeptical of new websites, especially when I see them all over Facebook… (I’ve been scammed in the past).
After taking a chance I was disappointed when they mixed up my first order, but they where very quick to apologise and rectify the mistake, great customer service, for that reason I would highly recommend giving this company a try
Update - 28/03/2025 - I tried this company again for a second time due to the great customer service last time. To my disappointment they made the exact same mistake, only this time, rather than making things right straight away they want me to return the item for “investigation” before crediting my account.
The best before dates they advertise on the website are a lie. If you order from this website you will receive the wrong order. My original skeptism was right.
This company uses false advertising hidden under the veil of “good” customer service. Good customer service is only for new comers to get you back and to leave a positive review.
For that reason I would recommend avoiding this company
Great products and amazing customer service! Had a problem with my order and it was resolved in less than two hours
Highly recommended, I will be definitely be using them a lot.
😄😄
Ok if you're not in a hurry. Their standard delivery is through royal snail. I ordered on a friday afternoon and got the delivery the following friday.
I gave a 1 star a few months ago because Nutricircle sent my delivery to the wrong place despite me telling them to rectify it immediately post-order (and which they confirmed rectified). They accepted responsibility for the wrong delivery and refunded me, albeit after a few chasers. My previous purchases from them were all fine. Now they have demonstrated integrity by refunding me, I will revert to being a loyal customer of theirs again as they seem to be cheaper in the market for some of their exercise foods. Thank you.
Their protein bars are so much cheaper than everywhere else I was really worried it was a scam site! Thankfully it gets top reviews on here for a reason - super low prices and quick delivery. Very happy customer!
Great company ethos and great customer service. Top products and premium service / extremely fast delivery. 100% recommend and wish I'd found them sooner.
So originally I ordered both flavours hubba bubba proteins and a shaker - the shaker came damaged but the issue was resolved IMMEDIATELY by customer service and I was offered either a refund or a credit to my account. Definitely would and have ordered from them again 😁
P.s the cola hubba bubba protein is soooo good especially if you have a sweet tooth
Only recent I’ve come across Nutricircle really good affordable company! Bulk buy at very good prices. Highly recommended!! Great communication, if any problems it gets sorted asap…
Keep it up 💪🏼
I emailed Nutricircle when there was an error with the order. They responded the same day, checked it out and offered a credit note for the inconvenience. Excellent customer service, really impressed.
Just placed my 2nd order with nutricycle, my original came missing 1 item but they were very fast to reply to emails and offered me a voucher (with an extra £5 added to credit) or a refund for the missing item.
Took the voucher and have just placed a 2nd order. All items were great quality and a great price, I'll be coming back!!
Nutricircle is an online retailer specializing in high-protein and healthy food products, offering discounts of up to 50% off standard retail prices. The company provides a diverse selection of items, including protein bars, gluten-free snacks, vegan, and vegetarian options, catering to health-conscious consumers looking for affordable alternatives to traditional grocery store prices.
Nutricircle aims to help customers save money while promoting sustainable practices by reducing food waste. The company ensures the quality and safety of its products through rigorous checks, allowing customers to shop with confidence. With next working day delivery available for orders placed by 11 PM, Nutricircle focuses on convenience for busy individuals seeking nutritious food solutions.