Nutricircle is an online retailer specializing in high-protein and healthy food products, offering discounts of up to 50% off standard retail prices. The company provides a diverse selection of items, including protein bars, gluten-free snacks, vegan, and vegetarian options, catering to health-conscious consumers looking for affordable alternatives to traditional grocery store prices.
Nutricircle aims to help customers save money while promoting sustainable practices by reducing food waste. The company ensures the quality and safety of its products through rigorous checks, allowing customers to shop with confidence. With next working day delivery available for orders placed by 11 PM, Nutricircle focuses on convenience for busy individuals seeking nutritious food solutions.
Nutricircle enjoys a strong reputation among its customers, with many praising the excellent quality of products and prompt delivery services. Reviewers frequently highlight the company's outstanding customer service, noting quick responses and effective resolutions to issues, such as misplaced orders or packing errors.
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Many express satisfaction with the value offered, appreciating the competitive prices and variety of products. However, some customers report concerns regarding misleading delivery times and occasional issues with order accuracy, leading to mixed experiences. A few have faced challenges with customer support responsiveness, particularly when seeking refunds for undelivered items. Overall, Nutricircle is well-regarded for its service and product quality, despite some areas needing improvement.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
1,000
100%
+0.1
● Low
4.9 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.4▲ 0.1
12-month avg
4.5
All-time
4.9
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
4.7
3
Oct 24
5.0
15
Nov 24
4.5
15
Dec 24
5.0
14
Jan 25
4.4
15
Feb 25
4.6
11
Mar 25
3.4
12
Apr 25
4.7
22
May 25
4.5
17
Jun 25
4.5
21
Jul 25
4.2
18
Aug 25
4.6
7
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 477 positive reviews
Prices & value49%
235 mentions
Delivery47%
224 mentions
Customer service42%
198 mentions
Fast & efficient40%
191 mentions
“Excellent produce and prices”
On “Prices & value” · Aug 6, 2025
Top complaintsof 14 negative reviews
Customer service57%
8 mentions
Refund50%
7 mentions
Response time21%
3 mentions
Delivery21%
3 mentions
“Order never arrived, tried contacting customer support through their email on their website on multiple occasions for...”
On “Customer service” · Jul 20, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
Overall rating and review count for this company and similar companies
Nutricircle is not only good for the environment but good for the customers too. They are efficient,helpful and very fast when it comes to delivering the top quality brands. I've used Nutricircle for some time now and they've never let me down I highly recommend them to anyone.
Save the planet and your money. Choose nutricircle
Nutricircle are not only helping to reduce food waste, they are helping me reach my personal goals at a reduced cost! Perfect! I get to try some great products that i may not ordinarily purchase and i like that they do bulk buys so i can plan ahead and stay on track with my diet plans. Customer service is fabulous! Delivery is quick and products are great. Im very happy i decided to try nutricircle!
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Great products at amazing prices, inventory is constantly being updated with new products being added very frequently.
Order was dispatched and delivered extremely quick and to top it off the customer service is exceptional.
This will be my go to site for any supplements/protein/energy drinks etc.
So, so impressed!
Excellent range of products at unbeatable prices. Customer service is also second to none when I raised a query that was answered and resolved within hours. Thanks to Michael for his help. Great company, highly recommended.
I had an issue with the courier and my order was damaged and not delivered at all. I contacted Nutricircle and the customer service was brilliant genuinely cannot fault it, within 24 hours of contacting, the issue was resolved. The best customer service i think ive had from any company. From ordering to delivery has always been quick and I can't recommend Nutricircle enough.
I had some initial teething problems with an order last month, however since then the customer service and quality of products has been nothing short of outstanding. I have recommended this company to others who have used it.
Outstanding price and excellent customer care! A small error in availability was resolved fast and even received a money off code my next order!
100% will be ordering again...... Today!!!
A great variety of products that change monthly, all offered at highly competitive prices. Fast delivery and outstanding customer service complete the experience.
Had a problem with an order , best customer service I have received! they emailed back straight away and were so happy to help and get the problem sorted . V happy customer
This is a reply to Emily it would be a 5 star if there was a bit more stuff I.e maybe supplements like vitamin tablets collagen stuff like that 😀 also I have emailed nutricircle.co.uk today waiting on a reply. Regards
Fantastic customer service ,
Order was processed and delivered promptly.
Emailed regarding an order and the team went above and beyond what I expected .
Everything ordered was in good order and the price was very good
I've ordered and have no way of tracking
My order was ordered on the 14th of may and should be here today on the 15th of may as i selected DPD express next day delivery but I have no way of knowing wether it's turning up today or not (Update:issue sorted item arrived on the 16th at 12:06pm) Items turned up in perfect condition and packed with care was also cool seeing there logo on there box instead of just some plane cardboard box ☑️ would definitely order again! And will be recommending to friends as prices as spot on and extremely affordable! Even when I had emailed I got a response pretty fast all in all 9/10 experience 🙏👍
So, I'd seen their ads on Facebook for cheap supplements but didn't take any notice.Then when my current protein powder supplier put their prices up by 43% I delved a bit closer.Not only did I manage to purchase what I needed at half the price of the other supplier but it was also delivered the next day.I'll definitely be using them again if they have what I want when I need it because by the nature of their business their offers don't stick around long Highly recommended
Nutricircle order (#309002)
Very impressive 👏👏 arrived today after being ordered on the weekend..content inside well protected.everything in perfect condition..
I bought in bulk some Beef Jerky and Pork Puffs.
They were delivered in good time. The items were of good quality and well in date. The prices were reasonable.
Really great company that are reducing waste while providing products at a good price.
Customer service (especially Michael) was excellent and went above and beyond to assist me.
Highly recommended
I love Nutricircle, but I always find myself torn whether to share it with people, or keep it all secret and to myself. Great company, great mission, great customer service!
Didn’t receive full order- rubbish customer service
I have used Nutricircle a couple of times now with completely different experiences. My first order arrived on time and was exactly what I ordered which was great, so i started to recommend my friends to also use the website.
However, the last order I placed which was 8 bags of whey protein and some grenade bars & a pre workout on the side arrived with no whey protein?
(£53 of my £70 order was missing)
When I queried this with customer service I was asked to send proof, which is fine, but I don’t understand how you could incorrectly send such few items and charge me tor them all and then expect me to prove the error?
There was no help in receiving the actual goods I’ve originally ordered, and was offered a “refund” for the protein that never arrived. I have friends who ordered the same item after me and actually received what they ordered?
There was no help in fixing the issue or explanation in why I could not just have my complete order… When I reached out to the email nobody replied
Don’t think i’d be placing an order again and would not recommend with such poor customer service
Nutricircle is an online retailer specializing in high-protein and healthy food products, offering discounts of up to 50% off standard retail prices. The company provides a diverse selection of items, including protein bars, gluten-free snacks, vegan, and vegetarian options, catering to health-conscious consumers looking for affordable alternatives to traditional grocery store prices.
Nutricircle aims to help customers save money while promoting sustainable practices by reducing food waste. The company ensures the quality and safety of its products through rigorous checks, allowing customers to shop with confidence. With next working day delivery available for orders placed by 11 PM, Nutricircle focuses on convenience for busy individuals seeking nutritious food solutions.