Nutricircle is an online retailer specializing in high-protein and healthy food products, offering discounts of up to 50% off standard retail prices. The company provides a diverse selection of items, including protein bars, gluten-free snacks, vegan, and vegetarian options, catering to health-conscious consumers looking for affordable alternatives to traditional grocery store prices.
Nutricircle aims to help customers save money while promoting sustainable practices by reducing food waste. The company ensures the quality and safety of its products through rigorous checks, allowing customers to shop with confidence. With next working day delivery available for orders placed by 11 PM, Nutricircle focuses on convenience for busy individuals seeking nutritious food solutions.
Nutricircle enjoys a strong reputation among its customers, with many praising the excellent quality of products and prompt delivery services. Reviewers frequently highlight the company's outstanding customer service, noting quick responses and effective resolutions to issues, such as misplaced orders or packing errors.
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Many express satisfaction with the value offered, appreciating the competitive prices and variety of products. However, some customers report concerns regarding misleading delivery times and occasional issues with order accuracy, leading to mixed experiences. A few have faced challenges with customer support responsiveness, particularly when seeking refunds for undelivered items. Overall, Nutricircle is well-regarded for its service and product quality, despite some areas needing improvement.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
1,000
100%
+0.1
● Low
4.9 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.4▲ 0.1
12-month avg
4.5
All-time
4.9
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
4.7
3
Oct 24
5.0
15
Nov 24
4.5
15
Dec 24
5.0
14
Jan 25
4.4
15
Feb 25
4.6
11
Mar 25
3.4
12
Apr 25
4.7
22
May 25
4.5
17
Jun 25
4.5
21
Jul 25
4.2
18
Aug 25
4.6
7
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 477 positive reviews
Prices & value49%
235 mentions
Delivery47%
224 mentions
Customer service42%
198 mentions
Fast & efficient40%
191 mentions
“Excellent produce and prices”
On “Prices & value” · Aug 6, 2025
Top complaintsof 14 negative reviews
Customer service57%
8 mentions
Refund50%
7 mentions
Response time21%
3 mentions
Delivery21%
3 mentions
“Order never arrived, tried contacting customer support through their email on their website on multiple occasions for...”
On “Customer service” · Jul 20, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
Overall rating and review count for this company and similar companies
Love this website / company. Awesome discounts on quality products, a lot of which are still well within date. Always arrives quickly too. I had one problem once although it was minor but without hesitation the team sorted it, the service is brilliant. I used to buy directly from the manufacturers but no longer, Nutricircle is now my go to! Just wish they got more biltong in 😂
I have used Nutricircle a few times now, and absolutely love the products received. Great quality items, arrive quickly and well packaged. Also love that the stock alters (although I was sad I didn't get my Grenade bars on the last order, it's just the nature of the website) will definitely be using many more times!! 100% recommend.
I originally gave a 1 star because I got sent the wrong items but the company were super responsive and made sure I had the right goods delivered within 18 hours of me raising the issue. Very impressed.
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Deals, speed of delivery and customer service have all been top notch.
I’ve spent and therefore saved a considerable sum with Nutricircle. Highly recommended.
The items ordered were high quality as expected, but there was a slight issue with an order (packaging was wrong). Customer service was excellent and able to solve the issue promptly. Would use again!
Great customer service received from MICHAEL. It was not their fault but the courier had an issue where I selected shop pick up they did not label the parcel right.
Very prompt response from customer care email, and although it was not their fault they went over and above to rectify things for the customer. This is how customer care should be.
Thank you all at this amazing company!!!
Thank you, Zach (#284485)
At first, I honestly thought Nutricicle might be a scam—the prices were almost too good to be true, and when my order was delayed, I started to worry. However, their customer service quickly reassured me. Michael and Martin were incredibly helpful, keeping me updated throughout and ensuring that everything was sorted as soon as possible. When my order finally arrived, I was blown away! The products were fresh, high-quality, and exactly as described. Despite the initial delay, their professionalism and amazing prices have made me a loyal customer. Huge thanks to Michael and Martin for their great service—I’ll definitely be ordering again!
First order, arrived completely wrong with no receipt. Seemingly received another customers order. Emailed customer service immediately as no listed phone number or chat bot tool. No reply, so tried their Instagram account two days later (as advised), no reply. Tried a further email on the Thursday which was also ignored. Very poor customer service given the products are priced based on many being expired or close to expiry - meaning additional delays to the order are undesirable.
Disappointed but not surprised
Subscribed and spent £200+ in a short amount of time and recommended to a lot of professionals in my circle which I’ll be updating with this.
Ordered on 6th March on express delivery and the delivery has not arrived.
Requested a refund which hasn’t come after been requested and been told that the parcel has not been delivered however you’ll have to wait for it to return to the warehouse to get it!
As I’m posting this (19th March) I haven’t received a refund.
Now not replying to messages.
Now responded with having made a request to our shipping department to re deliver we’re waiting for a reply!
Honestly thought that this was a good replacement for home bargains but hey
lesson learnt!
I recommend nutricircle to all.my family and friends. Its a great way to help reduce food waste and get great bargains. Also fabulous that there's vegan protein products! Recently my purchase arrived and unfortunately the protein powder bag had burst. I contacted nutricircle and they responded really quickly with a solution and a goodwill gesture. I really appreciated that. I've ordered several times and this has been the only time I've had to reach out and their customer service was brilliant.
Paid for express delivery 1-3 day delivery. Nutricircle marked it as despatched on 7th March. Had received anything by 10th. Contacted DPD who said they had only received confirmation of postage. When I got in touch with customer service to complain and get a refund, they despatched the products that day with a next day delivery paid for and it arrived yesterday. Not happy with service having to chase down my items
I would have given a 4 star review based on the price and long delivery time, which I would have forgiven due to the great value, however I felt like the product tasted a little stale, so checked out the expiration date, only to find that it had already expired on one of boxes and only had a fortnight left on the other.
I've updated this review and have added a star as it is good value and they have responded to my concerns. I'd give it a fair 3.5 stars if this was possible.
Very Happy with my purchases! Saved me soo much money! and received within a few days! looking forward to buying from you again soon! Cheers NutriCircle!
5* reviews, this company goes above and beyond. Great experience and fast communication. Delivery was quick. Had a small issue with order and they sorted this quickly and smoothly. Would definitely recommend. Well done great service.
Order came incomplete with missing items so not a great start however, the customer service was second to none. They contacted me and issued a refund in less than 24 hours of raising the issue.
Seperate to the above the prices are brilliant and delivery is always very quick. Despite the issue I would 100% recommend and will be using again.
Nutricircle is an online retailer specializing in high-protein and healthy food products, offering discounts of up to 50% off standard retail prices. The company provides a diverse selection of items, including protein bars, gluten-free snacks, vegan, and vegetarian options, catering to health-conscious consumers looking for affordable alternatives to traditional grocery store prices.
Nutricircle aims to help customers save money while promoting sustainable practices by reducing food waste. The company ensures the quality and safety of its products through rigorous checks, allowing customers to shop with confidence. With next working day delivery available for orders placed by 11 PM, Nutricircle focuses on convenience for busy individuals seeking nutritious food solutions.