McDonalds prices are double original…
McDonalds prices are double original price totally unacceptable

One Delivery is an independent food ordering and delivery service based in the UK, specializing in providing a variety of cuisines directly to customers' doors. The company aims to enhance the local dining experience by connecting consumers with nearby restaurants and food franchises. Customers can easily access their preferred cuisines through the One Delivery website and mobile apps, available on both the App Store and Google Play. In addition to serving food enthusiasts, One Delivery also invites potential franchisees to join its expanding network, offering opportunities for individuals interested in starting their own delivery business. By focusing on supporting local franchises, the company fosters community engagement while catering to a growing demand for convenient food delivery options.
One Delivery receives a mixed response from customers, reflecting both positive experiences and significant frustrations. Many reviewers praise the service quality and friendly staff, particularly noting that certain locations, like Falmouth, provide quick and reliable delivery.
However, a substantial number of complaints highlight severe issues with order fulfillment, including excessively long wait times and cold food upon arrival. Customers express disappointment over orders taking hours to arrive, with some even reporting cancellations and poor communication from the company. The inconsistency in service quality leads to a lack of trust among users, with several urging others to avoid the service altogether. Overall, while some enjoy the service, the negative experiences dominate, leaving a sentiment of caution for potential customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 575 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 1.0 | 2 |
| Jan 25 | 1.0 | 3 |
| Feb 25 | 1.5 | 2 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 2.3 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The branch manager really cares about his customers, and the level of service the team provides”
“Delivery stated 45 mins or ASAP”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.9 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.6 out of 5 (good) | 1.4 out of 5 (poor) | — | 575 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 1.8 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 1.9 out of 5 (poor) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.0 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: One Delivery is #4 of 5 on overall rating in this group. On delivery, Pure Pet Food scores higher (4.4 vs 3.0).
500 reviews of One Delivery . Filter by what matters to you.
McDonalds prices are double original price totally unacceptable
Excellent great service
Very good service Romford one delivery they got 5* service
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Polarized pattern: few middle ratings. 49% of recent reviews are 4–5★ and 50% are 1–2★.
Great service and always on time strongly recommended
absoulty superb service from One Delivery Norwich. Great communication and fast delivery
Excellent service very quick delivery 1 happy customer
I'm a franchise owner for 2 years and have grown a business that has out done Deliveroo in a local area. If you have the dedication and attention to care you can beat the corporates. It's going to be a tough journey battling out with your JustEats, Deliveroos, Uber, etc. but it can be done. I've seen many franchisees come and go, the ones giving bad reviews are genuinly people who don't have the grit and mental capacity for it. The customers that complain are most likely their customers. I'd suggest checking your local One Delivery's Facebook/Google page to check their reviews and see for yourself as most of us will give you a far superior service than your fancy corporate crap.
I live in Norwich the lady that runs it is so helpful she help me with order I spent £50+ and was fast service think her name was Cathy my food from kfc was with me with in 30 mins very hot and would be using this company a lot super delivery sevice make in Norwich look stupid one delivery for me what a service thank you so much back again nothing is to much trouble told all my mates and thay are all ordering now as well
I have ordered from One delivery Norwich twice now and both time the delivery driver has been polite and helpful. Would happily order again
Brilliant service friendly reliable company would recommend them
One delivery Norwich. We have a brilliant service in Norwich. Like any food delivery service avoid peak times and you will get your food hot and on time. On the odd occasion I've had an issue (user error) I've got in contact with the lady who runs it and it's been sorted then and there. If there's been an issue with something unavailable at the restaurant... I've had a call to let me know and choose an alternative. I have lots of food delivery services but this is the more communicative one. Cath is brilliant even bringing my little monster the odd mcflurrie. My favourite delivery service in Norwich
One delivery in BANBURY accepted our order we placed and took 42-95 pounds from my card then sent a message saying we don't deliver to your area .asked for refund and they said they would refund the money .this went on for 5 weeks and still no refund .went to my bank in the end to make a payment dispute and they reversed the transaction and I got my money back .dishonest people ripping people off their hard earned cash AVOID
Ordered from Indigo Bay in Newbury. Shocking. 2 hours late, curry spilled all over bag, curdled sauces, cold food.
Excellent service always get your food on time very happy 😊😊😊😊
One Delivery is an independent food ordering and delivery service based in the UK, specializing in providing a variety of cuisines directly to customers' doors. The company aims to enhance the local dining experience by connecting consumers with nearby restaurants and food franchises. Customers can easily access their preferred cuisines through the One Delivery website and mobile apps, available on both the App Store and Google Play. In addition to serving food enthusiasts, One Delivery also invites potential franchisees to join its expanding network, offering opportunities for individuals interested in starting their own delivery business. By focusing on supporting local franchises, the company fosters community engagement while catering to a growing demand for convenient food delivery options.
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