Muy bien todo
Muy bien todo

Orlando Rent a Car is a car rental service that provides a variety of vehicle options for customers in Orlando, Florida. The company caters to both residents and visitors who require transportation for leisure, business, or special events. With a diverse fleet that includes economy cars, SUVs, and luxury vehicles, Orlando Rent a Car aims to meet the differing needs of its clientele. The company emphasizes convenience and accessibility, allowing customers to easily book and manage their rentals online through its website, orlandorc.com. By focusing on customer service and competitive pricing, Orlando Rent a Car targets travelers looking for reliable transportation solutions in the popular tourist destination of Orlando, while also serving local residents in need of temporary vehicle access.
Orlando Rent a Car receives a mixed response from customers, reflecting both commendable service and significant complaints. Many reviewers praise the efficient service and helpful staff, noting quick pick-up and clean, well-maintained vehicles.
Positive experiences highlight the ease of the rental process and the quality of the cars provided. However, a substantial number of consumers express dissatisfaction, citing issues such as long wait times, unexpected fees, and receiving older vehicles than advertised. Complaints also mention a lack of transparency regarding insurance policies and payment methods, leading to frustration among renters. Overall, while some customers enjoy a smooth rental experience, others warn potential renters to be cautious due to these recurring issues. The sentiment leans slightly negative due to the volume of complaints.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 1,000 | 100% | +1.8 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.0 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 2.0 | 2 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | — | 0 |
| Feb 25 | 3.0 | 2 |
| Mar 25 | 1.0 | 4 |
| Apr 25 | 2.3 | 3 |
| May 25 | 1.0 | 1 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very efficient service at the Playa Del Ingles office, both at pick-up on 8/7/2025 and return on 11/7/2025”
“So STAY AWAY from this company”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 2.5 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Orlando Rent a Car is #4 of 5 on overall rating in this group. On value, Wiber Rent a Car scores higher (4.8 vs 2.5).
500 reviews of Orlando Rent a Car. Filter by what matters to you.
Orlando yo me is NOT recomendable
Debido a que nos retrasaron el vuelo de vuelta solicité tener el coche unas 2 horas más y nos hicieron un recargo en la factura que no era acorde con la oferta inicial Por lo demás el trato fue exquisito. Las instalaciones están fuera del propio aeropuerto y son un poco cutres...
Over the last 5 years I have rented cars at Orlando in Tenerife South for longer periods over each winter. The stuff is very friendly, rates are very low, when available they always gave me the car I wanted, 2nd driver is free, and technical issues wirh the car I had 1-2 times very fixed by replacing the car immediately. Perfect for those who stay over a longer period. Even better than buying a car. I can definitely recommend them to fellow travellors.
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Polarized pattern: few middle ratings. 62% of recent reviews are 4–5★ and 35% are 1–2★.
Sugestões para melhorar: - Colocar toda a informação também na lingua portuguesa; - Informação mais clara em relação à politica do consumo de combustível. obrigado.
La dirección de recogida no estaba muy clara. En la entrega tuve que dejar el coche abierto con las llaves dentro al no haber ni personal ni buzón. No se entregó lleno de gasolina. Por lo demás todo correcto.
Wir waren mit Orlando während Covid 19 sehr zufrieden .
Es una agencia de rent car Superior gente muy profesional encantadora y muy eficientes amables y profesionales a mi me an tratado muy bien
Muy amables muy atentos y relación calidad-precio muy buena lo recomiendo sin ninguna duda... en otros alquileres he tenido que ir a dejar el vehículo en la agencia y aquí han venido a recogerla a la puerta de mi hotel no me he tenido que molestar en llevarlo a la Oficina...
Very good service and car ! Although there is a shuttle service at the airport (we only had to wait 15min's) it could have been signed better outside the airport where to wait 'exactly'. The pickup of the car went smoothly. We could bring back the car at the airport and saved 30mins, which we appreciated a lot. We had a visa deposit of 750€, and without somebody at the airport to check together the car on damage we were a bit afraid, but they honestly payed back the deposit on my visa a few days later...because we had no damage of course ! We will use them again to drive on La Gomera !!!
Muy buen servicio! En cuanto a relación calidad precio está muy bien. El chico nos esperó en el parking del aeropuerto y nos estuvo recomendando sitios que visitar y donde poder ir a tomar algo. Si volvemos a Tenerife repetiría sin duda. Solo tuvimos un percance que es que no acordamos un sitio donde quedar para recoger el coche y tuvimos que ponernos en contacto con la oficina varías veces, por lo demás genial.
Estuvimos encantados por el servicio y sobretodo por el personal que nos atendió
We used Orlando in Fuerteventura just as the lock down started. This meant that we only fully used the car for 2 days. However the service both on collection and return was very good with transfer from and to the airport provided as part of the package. The car itself was clean and well maintained.
Best service provider for the money Have never had any complaints Have been booking cars for last 6 years
Lo único que tardaron un poco en recogemos del aeropuerto por lo demás todo muy bien.
Carmen in Maspalomas was great. You can't get a better and detailed service to rent out a car. Thank you Carmen, Ilka & Juergen 🇩🇪🇪🇸
Gentilezza e disponibilità . Ho noleggiato un auto per un giorno di sabato e mi hanno dato la possibilità di restituirla la domenica lasciando le chiavi presso la struttura dove alloggiavo. Altre "rent a car" essendo chiusi di domenica mi imponevano il limite di restituirla entro le 19.00 dello stesso giorno. Grazie. Servizio ottimo
Orlando Rent a Car is a car rental service that provides a variety of vehicle options for customers in Orlando, Florida. The company caters to both residents and visitors who require transportation for leisure, business, or special events. With a diverse fleet that includes economy cars, SUVs, and luxury vehicles, Orlando Rent a Car aims to meet the differing needs of its clientele. The company emphasizes convenience and accessibility, allowing customers to easily book and manage their rentals online through its website, orlandorc.com. By focusing on customer service and competitive pricing, Orlando Rent a Car targets travelers looking for reliable transportation solutions in the popular tourist destination of Orlando, while also serving local residents in need of temporary vehicle access.
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