Insuperable
Excelente trato, el coche estaba impecable y me lo pusieron todo muy fácil

Orlando Rent a Car is a car rental service that provides a variety of vehicle options for customers in Orlando, Florida. The company caters to both residents and visitors who require transportation for leisure, business, or special events. With a diverse fleet that includes economy cars, SUVs, and luxury vehicles, Orlando Rent a Car aims to meet the differing needs of its clientele. The company emphasizes convenience and accessibility, allowing customers to easily book and manage their rentals online through its website, orlandorc.com. By focusing on customer service and competitive pricing, Orlando Rent a Car targets travelers looking for reliable transportation solutions in the popular tourist destination of Orlando, while also serving local residents in need of temporary vehicle access.
Orlando Rent a Car receives a mixed response from customers, reflecting both commendable service and significant complaints. Many reviewers praise the efficient service and helpful staff, noting quick pick-up and clean, well-maintained vehicles.
Positive experiences highlight the ease of the rental process and the quality of the cars provided. However, a substantial number of consumers express dissatisfaction, citing issues such as long wait times, unexpected fees, and receiving older vehicles than advertised. Complaints also mention a lack of transparency regarding insurance policies and payment methods, leading to frustration among renters. Overall, while some customers enjoy a smooth rental experience, others warn potential renters to be cautious due to these recurring issues. The sentiment leans slightly negative due to the volume of complaints.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 1,000 | 100% | +1.8 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.0 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 2.0 | 2 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | — | 0 |
| Feb 25 | 3.0 | 2 |
| Mar 25 | 1.0 | 4 |
| Apr 25 | 2.3 | 3 |
| May 25 | 1.0 | 1 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very efficient service at the Playa Del Ingles office, both at pick-up on 8/7/2025 and return on 11/7/2025”
“So STAY AWAY from this company”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 2.5 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Orlando Rent a Car is #4 of 5 on overall rating in this group. On value, Wiber Rent a Car scores higher (4.8 vs 2.5).
500 reviews of Orlando Rent a Car. Filter by what matters to you.
Excelente trato, el coche estaba impecable y me lo pusieron todo muy fácil
We had a great experience with Orlando car hire! The 2 guys that checked us in could speak some English which was great because our Spanish is quite limited. I had some concerns renting from Orlando because of the seriously lower cost to hire a car through them compared to other companies, but those concerns turned out to not be warranted. Everything went seamlessly. The car was clean, a new model, and in really good condition. **DROPPING OFF THE CAR BEFORE THE OFFICE OPENS** Park in the airport parking garage- S2 where the pick up point is. The "drop box" for the keys is actually a compact, goldish/light brown, coloured car, just in front and slightly left when you exit the sliding doors. It has an Orlando rental sticker on the back window. You will put the keys through a slot on the passenger, rear panel of the car. They have made a cut-out in the metal, lift from the bottom.
Fantasía de sitio buenos profesionales buenos coches y buena atención
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Polarized pattern: few middle ratings. 62% of recent reviews are 4–5★ and 35% are 1–2★.
real nice staff a little hard to find the pickuplace at the airport if firs time this time we went right and at the end of the busses they came :-)
Lätt att komma till uthyrningslokalen från flygplatsen Teneriffa Syd, med shuttle bus. Bilen vi hyrde var i ett bra skick och fungerade bra under vår hyrestid. Åkte hem innan de öppnade, men inga problem att lämna bilen på flygplatsen och även lämna nyckeln på överenskommen plats, efter pedagogiska instruktioner på email med både text och bilder.
You did not give me anything in writing when I returned the car. You only said everything is ok. But then why is there a 20 Euro difference in the deposit? I suspect you charged for gas which is uncalled for because there was more gas in then when I picked up the car. If you want tourists to support the local economy you shouldn't pull tricks like this.
Très bien ;Nous sommes entièrement satisfait de ce loueur. Voiture en parfait état.
Muy buen servicio. Al lado del aeropuerto y te vienen a buscar en furgoneta. Recomendable.
Everything went well except that we had to wait for the Orlando shuttlebus quite long, two times.
Good service but there was a little wait at the bus shuttle.
Rented a car at Fuerteventura last summer. The car had pre existing damage, so we made pictures of it. Reported this when we picked up the car, employee told us it was noted. When we brought the car back, they told us everything was all right. Back home there was a withdrawl of 300 euro from our deposit. We did not receive any information about this. I have send our photos of the car to customer service, but they can not explain to me why I can not get my deposit back. Customer service is also very slow, took them 2 months to respond to 1 email. Never been treated this unfair, and want to prevent they do this to other people. 1 advice: if you do not want to be scammed, do not rent your car here!
Fungerade bra att hyra bil via Orlando på Teneriffa.
Purchased insurance with another company and informed on arrival the insurance wouldn’t be appropriate and we needed their insurance so had to buy again. This was also done with couple before us. So beware of this being added on. Car was fine not what we booked but no problems and shuttle to and airport also fine.
La verdad que ya son varias veces que eh sido clientes de ustedes y la verdad que muy satisfecho con la atención la rapidez y eficacia de el servicio. Mis más sentidas enhorabuena y que seguirán contando conmigo, y el culpable de todo esto en el empleado Paco ortega que sus servicios son admirable, su rseriedad su afán por satisfacer la necesidad del cliente. Buena empresa y muy recomendable.
I received clear Informations from the first Moment on the Website until I sayed Thank you to the Clerk, who took me to the Airport after returning my Car.
Lovely friendly representative. Awesome car (Citroen c3) to drive. Hassle and stress free experience. 5 ⭐️.
Rented from Las Palmas (Calle Viriato, 26) Rented for 3 days but put 2 days on the contract. I was called on the 2nd day and asked why I had not returned the car. Told that I had booked for 3 days. Asked to pay for an extra when returning. On return, I was told that this was an administrative error and nothing was due. No apologies whatsoever
Very good price and service
Orlando Rent a Car is a car rental service that provides a variety of vehicle options for customers in Orlando, Florida. The company caters to both residents and visitors who require transportation for leisure, business, or special events. With a diverse fleet that includes economy cars, SUVs, and luxury vehicles, Orlando Rent a Car aims to meet the differing needs of its clientele. The company emphasizes convenience and accessibility, allowing customers to easily book and manage their rentals online through its website, orlandorc.com. By focusing on customer service and competitive pricing, Orlando Rent a Car targets travelers looking for reliable transportation solutions in the popular tourist destination of Orlando, while also serving local residents in need of temporary vehicle access.
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