Efficient
Efficient, friendly service. Good value.

Orlando Rent a Car is a car rental service that provides a variety of vehicle options for customers in Orlando, Florida. The company caters to both residents and visitors who require transportation for leisure, business, or special events. With a diverse fleet that includes economy cars, SUVs, and luxury vehicles, Orlando Rent a Car aims to meet the differing needs of its clientele. The company emphasizes convenience and accessibility, allowing customers to easily book and manage their rentals online through its website, orlandorc.com. By focusing on customer service and competitive pricing, Orlando Rent a Car targets travelers looking for reliable transportation solutions in the popular tourist destination of Orlando, while also serving local residents in need of temporary vehicle access.
Orlando Rent a Car receives a mixed response from customers, reflecting both commendable service and significant complaints. Many reviewers praise the efficient service and helpful staff, noting quick pick-up and clean, well-maintained vehicles.
Positive experiences highlight the ease of the rental process and the quality of the cars provided. However, a substantial number of consumers express dissatisfaction, citing issues such as long wait times, unexpected fees, and receiving older vehicles than advertised. Complaints also mention a lack of transparency regarding insurance policies and payment methods, leading to frustration among renters. Overall, while some customers enjoy a smooth rental experience, others warn potential renters to be cautious due to these recurring issues. The sentiment leans slightly negative due to the volume of complaints.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 1,000 | 100% | +1.8 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.0 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 2.0 | 2 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | — | 0 |
| Feb 25 | 3.0 | 2 |
| Mar 25 | 1.0 | 4 |
| Apr 25 | 2.3 | 3 |
| May 25 | 1.0 | 1 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very efficient service at the Playa Del Ingles office, both at pick-up on 8/7/2025 and return on 11/7/2025”
“So STAY AWAY from this company”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 2.5 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Orlando Rent a Car is #4 of 5 on overall rating in this group. On value, Wiber Rent a Car scores higher (4.8 vs 2.5).
500 reviews of Orlando Rent a Car. Filter by what matters to you.
Efficient, friendly service. Good value.
Coche estupendo y limpio, nos asignaron uno de mayor categoria por el mismo precio. El conductor ,joven ~35 y grandote, de transporte privado colectivo desde el aeropuerto a la sucursal de la agencia de alquiler estaba de mal humor, puede ser caso puntual de esos dos dias que coincidimos pero no nos transmitió una sensación agradable. Muy bien en general!
Rasche und komplikationslose Anmietung eines VW Polo direkt im Aldiana Club Fuerteventura. Netter Kontakt, günstiges Auto unkomplizierter Vorgang. Vielen Dank
Una buona auto e un buon servizio. Grazie
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Polarized pattern: few middle ratings. 62% of recent reviews are 4–5★ and 35% are 1–2★.
Am Wagen selbst gabs nichts auszusetzten. Allerdings habe ich den Wagen mit einem zu 3/8 geüllten Tank erhalten und sollte ihn mit der selben Menge wieder abgeben. Da beim Tanken die richtige Menge zu treffen ohne dem Vermieter ein paar Liter zu schenken ist schwierig.
Alles zur Zufriedenheit. Auto war wie ausgemacht da. Mitarbeiter hat alles erklärt. Danke.
The staff at the check-in was unfriendly and unhelpfull. I did not appreciate that they tried to sell us additional insurance even though we were already fully covered. The car was fine, in the same class as we requested. Unfortunately not the type we requested. At check-out the staff was very friendly. The shuttle service is convenient but can cost you more than 45 minutes if you are unlucky as it only comes every 30 minutes.
Muy amables y muy agradables las personas que nos han atendido. El coche nos lo entregaron limpio y no nos ha dado.ningun problema,
Todo correcto
Excelente servicio
Todo mui bien
Everything OK except for the long wait to get car once at the office only 2 staff to process about 12-15 people waiting, maybe extra busy but after flight and transfer didn't expect 45 mins to wait for the car.
Good Price and a good and friendly Service at the Office. No Problems at all. We will book again.
Молодцы, машины хорошие, оформление быстрое
Good service and value.
Tratamiento rápido, sencillo . Coche en buen estado. Regresa del depósito rapido
Excellent service, good car and prices.
Carlos de la oficina de Tenerife Norte se merece las 5 estrellas el solo, es un crack! Lo recomendamos 100%
Muy bien, todo perfecto
Good car, Good service, No problems.
Orlando Rent a Car is a car rental service that provides a variety of vehicle options for customers in Orlando, Florida. The company caters to both residents and visitors who require transportation for leisure, business, or special events. With a diverse fleet that includes economy cars, SUVs, and luxury vehicles, Orlando Rent a Car aims to meet the differing needs of its clientele. The company emphasizes convenience and accessibility, allowing customers to easily book and manage their rentals online through its website, orlandorc.com. By focusing on customer service and competitive pricing, Orlando Rent a Car targets travelers looking for reliable transportation solutions in the popular tourist destination of Orlando, while also serving local residents in need of temporary vehicle access.
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