Costa Teguise, Lanzarote
Booked via WiseCars. The Orlando end of this was easy and pleasant, decent car, decent price. They cooperated with a big change in collection time, which they were not obliged to do.

Orlando Rent a Car is a car rental service that provides a variety of vehicle options for customers in Orlando, Florida. The company caters to both residents and visitors who require transportation for leisure, business, or special events. With a diverse fleet that includes economy cars, SUVs, and luxury vehicles, Orlando Rent a Car aims to meet the differing needs of its clientele. The company emphasizes convenience and accessibility, allowing customers to easily book and manage their rentals online through its website, orlandorc.com. By focusing on customer service and competitive pricing, Orlando Rent a Car targets travelers looking for reliable transportation solutions in the popular tourist destination of Orlando, while also serving local residents in need of temporary vehicle access.
Orlando Rent a Car receives a mixed response from customers, reflecting both commendable service and significant complaints. Many reviewers praise the efficient service and helpful staff, noting quick pick-up and clean, well-maintained vehicles.
Positive experiences highlight the ease of the rental process and the quality of the cars provided. However, a substantial number of consumers express dissatisfaction, citing issues such as long wait times, unexpected fees, and receiving older vehicles than advertised. Complaints also mention a lack of transparency regarding insurance policies and payment methods, leading to frustration among renters. Overall, while some customers enjoy a smooth rental experience, others warn potential renters to be cautious due to these recurring issues. The sentiment leans slightly negative due to the volume of complaints.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 1,000 | 100% | +1.8 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.0 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 2.0 | 2 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | — | 0 |
| Feb 25 | 3.0 | 2 |
| Mar 25 | 1.0 | 4 |
| Apr 25 | 2.3 | 3 |
| May 25 | 1.0 | 1 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very efficient service at the Playa Del Ingles office, both at pick-up on 8/7/2025 and return on 11/7/2025”
“So STAY AWAY from this company”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 2.5 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Orlando Rent a Car is #4 of 5 on overall rating in this group. On value, Wiber Rent a Car scores higher (4.8 vs 2.5).
500 reviews of Orlando Rent a Car. Filter by what matters to you.
Booked via WiseCars. The Orlando end of this was easy and pleasant, decent car, decent price. They cooperated with a big change in collection time, which they were not obliged to do.
Avoid like the plague! Given a car with extensive damage which was not noted down on our paper work. When pointed out we were told that their copy had been amended. Nothing said when we returned the car but no deposit was ever refunded. Not the excess or the fuel deposit. Several months later we are now accused of damaging the car and the repair bill is exactly the same as our excess and fuel deposit 373 euros. No paperwork has ever been given to us until we chased it through Zest who brokered the car. Zest have been fantastic but Orlando are despicable. On top of the loss of our deposit we also had a badly damaged car and it had not been serviced properly. The car lost all of it’s oil as they didn’t do the top up properly. We wasted half a day of our holiday getting it sorted and then my husband had to show them how to fit the top back on! They see you have bought excess waiver insurance and then accuse you of damage. Worst car rental we have ever used and will never go near them again.
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Polarized pattern: few middle ratings. 62% of recent reviews are 4–5★ and 35% are 1–2★.
We picked our car up from Tenerife south and all seemed fine until we saw oil all over the floor under the car a few days later .the oil filler top had not been put back on properly.when we returned the car all seems fine,when we returned home the deposit and fuel money had not been returned to us,the saiď we had damaged the car,which we hadn't. Con mèn.Alex and jacky
Great service
El coche hacia un ruido el embrague que parecia que se partia
Inmejorable
Ei mitään ongelmia
Fue muy fácil llegar al coche de alquiler. Directamente a la salida del aeropuerto el transbordador ya nos estaba esperando. El alquiler de coches estaba a pocos kilómetros del aeropuerto. Allí nos atendieron inmediatamente, las formalidades se completaron rápidamente. El personal fue muy amable. El parto fue también muy rápido y sin complicaciones. Fuimos llevados al aeropuerto en un autobús inmediatamente después de devolver el coche.
Très bien ! Formalités simples et rapides, personnel chaleureux, prix très raisonnables
Cuidan hasta el más mínimo detalle.
Muy buena atención por parte del personal y el vehículo en muy buen estado
Alles funktionierte problemlos, der Wagen war top in Ordnung.
Everything great, no hassles, will be coming back in october for the same service! Gracias!!
Great service!
God bil lang vente tid på at få bilen personale var flinke
Son excelentes. Pague el seguro y me dieron un golpe cuando estaba el coche aparcado y no tuve ningún problema con ellos. Podéis confiar en esta compañía.
Orlando Rent a Car is a car rental service that provides a variety of vehicle options for customers in Orlando, Florida. The company caters to both residents and visitors who require transportation for leisure, business, or special events. With a diverse fleet that includes economy cars, SUVs, and luxury vehicles, Orlando Rent a Car aims to meet the differing needs of its clientele. The company emphasizes convenience and accessibility, allowing customers to easily book and manage their rentals online through its website, orlandorc.com. By focusing on customer service and competitive pricing, Orlando Rent a Car targets travelers looking for reliable transportation solutions in the popular tourist destination of Orlando, while also serving local residents in need of temporary vehicle access.
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