Very nice and good
Very nice and good

Orlando Rent a Car is a car rental service that provides a variety of vehicle options for customers in Orlando, Florida. The company caters to both residents and visitors who require transportation for leisure, business, or special events. With a diverse fleet that includes economy cars, SUVs, and luxury vehicles, Orlando Rent a Car aims to meet the differing needs of its clientele. The company emphasizes convenience and accessibility, allowing customers to easily book and manage their rentals online through its website, orlandorc.com. By focusing on customer service and competitive pricing, Orlando Rent a Car targets travelers looking for reliable transportation solutions in the popular tourist destination of Orlando, while also serving local residents in need of temporary vehicle access.
Orlando Rent a Car receives a mixed response from customers, reflecting both commendable service and significant complaints. Many reviewers praise the efficient service and helpful staff, noting quick pick-up and clean, well-maintained vehicles.
Positive experiences highlight the ease of the rental process and the quality of the cars provided. However, a substantial number of consumers express dissatisfaction, citing issues such as long wait times, unexpected fees, and receiving older vehicles than advertised. Complaints also mention a lack of transparency regarding insurance policies and payment methods, leading to frustration among renters. Overall, while some customers enjoy a smooth rental experience, others warn potential renters to be cautious due to these recurring issues. The sentiment leans slightly negative due to the volume of complaints.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 1,000 | 100% | +1.8 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.0 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 2.0 | 2 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | — | 0 |
| Feb 25 | 3.0 | 2 |
| Mar 25 | 1.0 | 4 |
| Apr 25 | 2.3 | 3 |
| May 25 | 1.0 | 1 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very efficient service at the Playa Del Ingles office, both at pick-up on 8/7/2025 and return on 11/7/2025”
“So STAY AWAY from this company”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 2.5 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Orlando Rent a Car is #4 of 5 on overall rating in this group. On value, Wiber Rent a Car scores higher (4.8 vs 2.5).
500 reviews of Orlando Rent a Car. Filter by what matters to you.
Very nice and good
Todo muy bien,ràpido y bien gestionado. Repetiría.
zeer tevreden over de service en afhalen en brengen naar luchthaven
Good service, friendly people 👍🏻👍🏻
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Polarized pattern: few middle ratings. 62% of recent reviews are 4–5★ and 35% are 1–2★.
gasolina 95 not full car, preferable return car with full/full petrol
Nette auto, en prima service aan de hotel voordeur
Guten Tag, wir waren zufrieden mit der Autovermietung, jedoch bei der Abholung vom Flughafen mussten wir sehr lange warten und als dann endlich der viel zu kleine Abholbus kam-inzwischen waren eine Menge Leute am Warten-mussten wir nochmals warten, da der zuständige Mitarbeiter nicht darauf achtete, wer schon am längsten wartete. Als dann endlich, nach über 1 Stunde Wartezeit angekommen, ging die Wartezeit aufs Auto erneut los- zuwenig Personal und dies etwas genervt. Beim Abgeben war dann alles super, es ging sehr schnell, auch auf die Fahrt zum Flughafen klappte dieses Mal sehr flott (wir waren extra viel früher angereist, weil es beim Abholen so lange ging! Personal war beim Abgeben auch freundlicher wie beim Abholen. Mfg Andrea Herbst
good service good staff good value
Gran caneria was great car just what we ordered Lanzarote was not as pleasant car not quite as good but always use this company always no problems
Siempre me han dado facilidades para alquilar un coche la han explicado las ventajas y el trato ha sido siempre muy bueno
Experiencia muy buena,buena atención y buen trato por parte de los empleados
Great specification of the car (sat nav, cameras etc.), very clean and ran well. Staff very helpful. Good experience all round would certainly recommend them. Derek
mi sono trovata molto bene. i ragazzi del noleggio sono stati molto disponibili dandomi tutte le indicazioni e rispondendo anche a domande meno incentrate al loro lavoro. noleggerei sicuramente di nuovo da loro
Быстро. Дружелюбно, Не дорого.
Great experience! Really nice staff!
Sehr unkomplizierter und gut👍
We were very happy with how easy our car rental with orlando cars was. The only minus is that it was very expensive for young drivers. (But we booked it very spontaneously too, so it‘s also our own fault)
Orlando Rent a Car is a car rental service that provides a variety of vehicle options for customers in Orlando, Florida. The company caters to both residents and visitors who require transportation for leisure, business, or special events. With a diverse fleet that includes economy cars, SUVs, and luxury vehicles, Orlando Rent a Car aims to meet the differing needs of its clientele. The company emphasizes convenience and accessibility, allowing customers to easily book and manage their rentals online through its website, orlandorc.com. By focusing on customer service and competitive pricing, Orlando Rent a Car targets travelers looking for reliable transportation solutions in the popular tourist destination of Orlando, while also serving local residents in need of temporary vehicle access.
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