Paddock Motorcycles LTD is a UK-based company specializing in the sale of motorcycles and motorcycle accessories. The company offers a wide range of products including new and used motorcycles, parts, and gear for motorcycle enthusiasts. Customers can find various brands and models tailored to fit different riding styles and preferences, making it a go-to destination for both novice and experienced riders.
In addition to sales, Paddock Motorcycles LTD provides services such as maintenance and repairs, ensuring that customers receive comprehensive support for their motorcycles. The company aims to serve individual consumers and motorcycle clubs, focusing on delivering quality products and reliable service to enhance the riding experience. Through its user-friendly website, paddock-mcs.co.uk, customers can browse their offerings and access valuable information on motorcycle care and accessories.
Paddock Motorcycles LTD has a positive customer experience.
Paddock Motorcycles LTD receives high praise from many customers for their exceptional service and friendly staff, particularly highlighting team members like Luke and Ellie. Reviewers frequently mention the seamless purchasing experience, with several noting the helpfulness and responsiveness of the staff throughout the process.
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Many customers express satisfaction with their new bikes, including models from Yamaha and Triumph, and appreciate the timely delivery and communication. However, there are notable complaints regarding post-purchase support, with some customers reporting issues such as unresolved warranty claims and poor communication after the sale. A few reviews also mention frustrations with the owner and staff's responsiveness.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
138
100%
-2.7
● Low
4.6 / 5 overall
=
138 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Dec 2024.
Last 3 months
2.3▼ 2.7
12-month avg
4.3
All-time
4.6
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Mar 24
4.3
6
Apr 24
5.0
1
May 24
5.0
1
Jun 24
—
0
Jul 24
5.0
2
Aug 24
5.0
1
Sep 24
5.0
2
Oct 24
5.0
1
Nov 24
1.0
1
Dec 24
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 138 most recent reviews.
Top praiseof 126 positive reviews
Customer service57%
72 mentions
Delivery37%
47 mentions
Helpful support22%
28 mentions
Friendly staff17%
21 mentions
“Great service, bought A new Yamaha r125”
On “Customer service” · Sep 28, 2024
Top complaintsof 12 negative reviews
Customer service75%
9 mentions
Warranty17%
2 mentions
Payment issues17%
2 mentions
Delivery17%
2 mentions
“The owner is a b@st@rd, sticks in your mind”
On “Customer service” · Mar 2, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
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Paddock Motorcycles LTD FAQ
Quick answers to the questions people ask most.
Is Paddock Motorcycles LTD a legitimate company?
Yes, Paddock Motorcycles LTD is a legitimate company with numerous reviews from real customers. They have received both positive feedback for their sales team and service, as well as some complaints regarding warranty issues.
Is Paddock Motorcycles LTD a scam?
Paddock Motorcycles LTD does not appear to be a scam, as they have verified reviews from customers who have had positive experiences. However, some reviews mention issues with communication and finance payments that potential customers should consider.
What types of motorcycles does Paddock Motorcycles LTD offer?
Paddock Motorcycles LTD offers a variety of motorcycles including new and used models from brands like Yamaha and Triumph, as reflected in customer reviews praising their selection.
What are the payment methods accepted by Paddock Motorcycles LTD?
Paddock Motorcycles LTD accepts various payment methods, including financing options, which some customers have successfully utilized. However, there have been complaints about issues with finance payments that buyers should be aware of.
All 5 questions →Show fewer questions
How can I contact Paddock Motorcycles LTD for support?
Customers can reach out to Paddock Motorcycles LTD through their website or by phone for support. Many reviews highlight the helpfulness and responsiveness of their staff, particularly Ellie and Luke.
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Paddock Motorcycles LTD is a UK-based company specializing in the sale of motorcycles and motorcycle accessories. The company offers a wide range of products including new and used motorcycles, parts, and gear for motorcycle enthusiasts. Customers can find various brands and models tailored to fit different riding styles and preferences, making it a go-to destination for both novice and experienced riders.
In addition to sales, Paddock Motorcycles LTD provides services such as maintenance and repairs, ensuring that customers receive comprehensive support for their motorcycles. The company aims to serve individual consumers and motorcycle clubs, focusing on delivering quality products and reliable service to enhance the riding experience. Through its user-friendly website, paddock-mcs.co.uk, customers can browse their offerings and access valuable information on motorcycle care and accessories.