Petdesign.fr is a grooming shop and online retailer specializing in high-quality products for pets, including dogs and cats. The company provides a wide range of grooming and care products, such as natural food, cosmetics, and professional grooming equipment, all designed to meet the needs of pet owners and groomers alike. The products are meticulously crafted in Italy and are noted for their high standards of quality and transparency, with a focus on biodegradable ingredients and natural or certified organic components. Petdesign.fr caters to both individual pet owners and professional groomers, offering essential tools and supplies for maintaining pet hygiene and wellness. Their product selection includes shampoos, treatment masks, finishing sprays, and a variety of grooming tools such as scissors, brushes, and tables. With a commitment to customer satisfaction, the company also provides dedicated customer service to assist clients in selecting the right products for their pets.
Petdesign.fr garners a generally positive reception, with many customers praising the quality of their products and the helpfulness of the staff. Reviewers frequently highlight the effectiveness of items like the Amazing Wash and the Bloom scissors, noting their excellent quality and value for money.
Additionally, the fast delivery and well-packaged orders contribute to a satisfying shopping experience. However, some customers express frustration with product issues, such as a malfunctioning ozone generator and a problematic cranteur scissors, which were met with inadequate customer service responses. There are also complaints about order cancellations without explanation. Overall, while the quality and service are often commended, there are notable concerns regarding product reliability and customer support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 4.0 | 4 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 2 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | 5.0 | 1 |
| Nov 25 | 4.3 | 4 |
| Dec 25 | 5.0 | 4 |
| Jan 26 | 2.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Le produit le service la rapidité”
“Baignoire achetée il y a moins de deux ans”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Animals & Pets.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.3 out of 5 (good) | 100 out of 100 | 3.4 out of 5 (fair) | — | 60 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | +2% | 458 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | −33% | 407 |
Bottom line: Petdesign.fr - my grooming shop is #3 of 5 on overall rating in this group. On service, Lyka Pet Food scores higher (4.8 vs 3.4).
60 reviews of Petdesign.fr - my grooming shop. Filter by what matters to you.
Ciseaux de très bonne qualité. Le rendu est tellement mieux qu'avec ceux que j'utilisais avant. Je suis aux anges. Merci à Petdesign pour les conseils avisés 🙏🏻 Concernant les produits, je ne les ai pas encore assez testé pour donner un avis constructif mais ils ont l'air top.
J'ai commandé à 2 reprises des ciseaux, j'en suis très satisfaite, bon choix pour les gauchers.😊 Il faut compter une semaine pour la livraison . A très vite pour une nouvelle commande !
Je suis très satisfaite de mes achats! Colis soigné et reçu rapidement.
De très bon produits et très efficaces
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Produits toujours au top. Les conseils donnés pour chacun d’eux sont très appréciés. La rapidité de réception des colis bien emballés aí si que le packaging ! Merci, continuez ainsi !
Une cosmétique de qualité, je l'utilise pour toute ma clientèle ( salon de toilettage canin/félin ) ainsi que pour mes chiens , livraison super rapide . Si vous avez besoin de conseils ils sont toujours présent que ce soit directement par téléphone ou même sur les réseaux .
Les produits sont de bonne qualité
Très à l'écoute des besoins, excellentes explications. disponible. rapidité.
BJR en 2 fois je les ai contactés pour avoir des renseignements par rapport à un produit et j'ai obtenu les réponses à mes questions sous 48 heures. cela m'a permis ensuite de passer une commande adaptée à mes besoins.
J'utilise les produits Just One distribués par Pedesign sur conseil d'un éleveur de Yorshires, je n'ai jamais été décu. la commande est simple, les délais de livraison courts et toujours respectés quels que soient les quantités et produits.
Rapide livraison, qualité du produit corbeille bien confortable pour les toutous.
Depuis que j’utilise les produits petdesign ma vie professionnelle a changé ! J’adore 👍
Bonjour Cosmétiques Extras Merci
Schnelle Lieferung, guter Service.
Petdesign.fr is a grooming shop and online retailer specializing in high-quality products for pets, including dogs and cats. The company provides a wide range of grooming and care products, such as natural food, cosmetics, and professional grooming equipment, all designed to meet the needs of pet owners and groomers alike. The products are meticulously crafted in Italy and are noted for their high standards of quality and transparency, with a focus on biodegradable ingredients and natural or certified organic components. Petdesign.fr caters to both individual pet owners and professional groomers, offering essential tools and supplies for maintaining pet hygiene and wellness. Their product selection includes shampoos, treatment masks, finishing sprays, and a variety of grooming tools such as scissors, brushes, and tables. With a commitment to customer satisfaction, the company also provides dedicated customer service to assist clients in selecting the right products for their pets.
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