Great customer service.
Great customer service.

Phoenix Energy One, LLC is an emerging leader in the oil and gas industry, specializing in oil production, mineral rights acquisitions, and non-operating working interests across key basins in North America. The company focuses on creating value for mineral owners through fair pricing and transparent negotiations, ensuring that both individuals and corporations benefit from their mineral rights. In addition to their acquisition services, Phoenix Energy manages oil and gas drilling operations, emphasizing safety and efficiency throughout the exploration and production processes. The company's experienced teams leverage advanced technology to optimize production and enhance operational excellence. Phoenix Energy aims to drive wealth creation, job growth, and energy independence while providing investment opportunities through their bond offerings, catering to investors seeking sustainable returns in the energy sector.
Phoenix Energy One, LLC enjoys a strong reputation among its customers, with a remarkable average rating of 4.8 out of 5. Reviewers frequently commend the company's responsiveness and professionalism, highlighting the informative presentations and transparent communication from staff like Matt and Patrick.
Many consumers express satisfaction with their investment experiences, noting impressive returns and a supportive team that genuinely cares about their financial goals. However, some customers mention concerns regarding the time it takes to receive statements and the overall management of their investments, with a few expressing frustration over delays. Despite these minor complaints, the overwhelming sentiment remains positive, reflecting a high level of trust and satisfaction with Phoenix Energy One's services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 291 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 5 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 9 |
| Nov 24 | 5.0 | 7 |
| Dec 24 | 5.0 | 5 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 291 most recent reviews.
“Talk about top-tier customer service”
“They touch base with me from time to time to reassure me as soon as there was an opening they would be placing my mon...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Gas Companies.
| Company | Overall | Legit | Service | Website & app | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.5 out of 5 (good) | 5.0 out of 5 (good) | — | 291 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.4 out of 5 (fair) | 4.6 out of 5 (good) | — | 696 | |
| 3.8 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | — | 4.2 out of 5 (good) | — | 33 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 2.5 out of 5 (poor) | — | 2.0 out of 5 (poor) | — | 30 | |
| 1.3 out of 5 (poor) | 67 out of 100 | 1.4 out of 5 (poor) | — | — | — | 8 |
Bottom line: Phoenix Energy One, LLC is #1 of 5 on overall rating in this group.
291 reviews of Phoenix Energy One, LLC. Filter by what matters to you.
I was made aware that Phoenix Capital was offering 9% return on investment on their capital investment product, I watched a short video by Matt Willer of Phoenix Capital that inspired me to call him directly. Matt explained in more detail what they were raising the Capital for and how the interest was paid. That was very helpful and Matt returned all of my calls promptly and helped me get an individual IRA set up for my investment. Dealing with Matt was a pleasure. To date I have received 1st payment on time and everything appers to be working fine. Thank you Matt.
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All three of my investments with Phoenix Capital Group Holdings (PHX) went smoothly, including importantly receiving all my cash distributions on time. For my last investment, Matt, the PHX principal, allowed me to swap into a new, even higher yielding bond they recently started offering. He and his team worked closely with me to make this happen responding quickly with answers to ALL of my questions and concerns. Matt recently gave a webex meeting to inform investors of the company status, (which was very positive) and of their recently updated investor portal for ease of use. I had no issues with PHX...
I read your Facebook ad and was interested in the low investment amount of $1,000 so pursued signing up. It was very simple to make this investment! I appreciated their friendly and helpful guidance. I receive the monthly interest payment as an ACH deposit in my checking Account as they said. I highly recommend this plan for small investment amounts. Thank you!
Excellent communication and prompt response. I give 4 stars due to the fact that there is no way to see the Series B Bond information in my account. Once this is fixed, I give 5 stars.
Phoenix Capital is one of those rare but hugely professional service organizations. They totally understand their customer, fully transparent in their dealings, passionate, and highly competent. Matt Willer is the face of Phoenix Capital. He is always available, willing to answer all questions, just a great individual to deal with. And their returns are nothing to sneeze at.
I'm new to Investing with any company, it was rough at first, but it looks like we are on track now. I've only made 3 small investments, but it looks like i will be making more in the near future. I found Phoenix Capital to be a very well ran group, the service I have received so far, has been very professional.
Phoenix Capital Group is clear, thorough with their information and transparent. I've been cautious with my initial investment. They have earned my trust and confidence so will be planning on increasing my investment in the future.
I was looking for different investments. Came across Phoenix. I signed up to watch a webinar. I was contacted by someone,about having any questions.I did not make a investment right,while doing do diligence on Phoenix. I was contacted several times,about upcoming events. I was never hounded or bombarded with emails,texts, or phone calls. I was able to invest when I felt comfortable. The webinars are very informative and actually very personable. It didn't feel like a pitch or rehearsed. Once I invested Matt Willer was there to answer all my questions. We talked by phone and emails.He was very quick to answer any questions. Within minutes. I sent the webinars to family and friends. Matt was just as helpful and patient with them,even with a lot less invested then we did.Matt seems very sincere and loves his job. He definitely puts in the hours. Even took a email from me on a Sunday while at his kids soccer game. Trust me I've have bothered Matt a Lot. But yet he's the same person from the first time I had a question. The payments have been on time and what they said they would be. Now they even have several other investment opportunities,besides the 3 year 9% bonds. So far so good!!!
Personal customer service is tops. I thought it was a thing of the past, but I get help and information quickly, and many times it is directly from Matt Willer! I get open communication, get all my questions clarified, and receive a great return on my investment. I was pleased with my communications and with my earnings and they made it quick and simple when I wanted to invest a bit more.
Phoenix Energy One, LLC is an emerging leader in the oil and gas industry, specializing in oil production, mineral rights acquisitions, and non-operating working interests across key basins in North America. The company focuses on creating value for mineral owners through fair pricing and transparent negotiations, ensuring that both individuals and corporations benefit from their mineral rights. In addition to their acquisition services, Phoenix Energy manages oil and gas drilling operations, emphasizing safety and efficiency throughout the exploration and production processes. The company's experienced teams leverage advanced technology to optimize production and enhance operational excellence. Phoenix Energy aims to drive wealth creation, job growth, and energy independence while providing investment opportunities through their bond offerings, catering to investors seeking sustainable returns in the energy sector.
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