Phoenix Energy One, LLC is an emerging leader in the oil and gas industry, specializing in oil production, mineral rights acquisitions, and non-operating working interests across key basins in North America. The company focuses on creating value for mineral owners through fair pricing and transparent negotiations, ensuring that both individuals and corporations benefit from their mineral rights.
In addition to their acquisition services, Phoenix Energy manages oil and gas drilling operations, emphasizing safety and efficiency throughout the exploration and production processes. The company's experienced teams leverage advanced technology to optimize production and enhance operational excellence. Phoenix Energy aims to drive wealth creation, job growth, and energy independence while providing investment opportunities through their bond offerings, catering to investors seeking sustainable returns in the energy sector.
Phoenix Energy One, LLC has a positive customer experience.
Phoenix Energy One, LLC enjoys a strong reputation among its customers, with a remarkable average rating of 4.8 out of 5. Reviewers frequently commend the company's responsiveness and professionalism, highlighting the informative presentations and transparent communication from staff like Matt and Patrick.
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Many consumers express satisfaction with their investment experiences, noting impressive returns and a supportive team that genuinely cares about their financial goals. However, some customers mention concerns regarding the time it takes to receive statements and the overall management of their investments, with a few expressing frustration over delays. Despite these minor complaints, the overwhelming sentiment remains positive, reflecting a high level of trust and satisfaction with Phoenix Energy One's services.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
291
100%
● Low
4.8 / 5 overall
=
291 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
4.8
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
5
Sep 24
—
0
Oct 24
5.0
9
Nov 24
5.0
7
Dec 24
5.0
5
Jan 25
—
0
Feb 25
5.0
1
Mar 25
5.0
2
Apr 25
—
0
May 25
5.0
1
Jun 25
5.0
1
Jul 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 291 most recent reviews.
Top praiseof 279 positive reviews
Customer service14%
39 mentions
Easy to use14%
39 mentions
Delivery13%
37 mentions
Fast & efficient11%
30 mentions
“Talk about top-tier customer service”
On “Customer service” · Feb 12, 2025
Top complaintsof 7 negative reviews
Account issues29%
2 mentions
“They touch base with me from time to time to reassure me as soon as there was an opening they would be placing my mon...”
On “Account issues” · Mar 7, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Gas Companies.
Overall rating and review count for this company and similar companies
I was uneasy at first. I even was uneasy at second. But with time PCG and Matt earned my trust. I now feel they are honest and completely transparent. I also like that I could also invest, along with my cash, my rolled over IRA funds.
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Was originally skeptical -- did due diligence and still just invested a small sum, after months of regular interest payments, I bought substantially more bonds and am very satisfied with this portion of my portfolio.
I am getting checks last two months. I told Matt I did not want checks. To leave in account after first time. I have destroyed both.
I still have no response on it.
I also let Matt know I wanted to discuss rollover of 401k money. He told me two different times he would respond and did not. My third email was never responded to.
I think Matt is nice, but has to big of a work load and needs some help.
Matt has been a pleasure to work with. The response time is really great, and all my questions have been answered in person or through the monthly conference calls. The conference calls help to explain the investment opportunity very clearly and very well done. I appreciate what Matt and Phoenix capital is doing and their friendly transparent attitude.
I keep telling people about Phoenix Capital! Service has been stellar, new website is better than the old one and love the 9% bonds for non-accredited investors. One of the best products out there for smaller investors and darn good for larger ones!
Matt was great in explaining the program. Went above and beyond setting us up and guess what??? We got paid just like he said we would and on time. Hope to reinvest again and again.
The seminar given was short and to the point. Matt was easy to talk with and used terms that made sense. The e-docs for signing need improvement. Why can’t we both sign the same doc. Small inconvenience. Returns are being deposited
So you make me smile. Looking forward to our next buy in.
Questions answered
I had questions about what would happen to my account upon my death. Mr. Willer was able to answer these and have the appropriate forms sent to me
Phoenix Energy One, LLC is an emerging leader in the oil and gas industry, specializing in oil production, mineral rights acquisitions, and non-operating working interests across key basins in North America. The company focuses on creating value for mineral owners through fair pricing and transparent negotiations, ensuring that both individuals and corporations benefit from their mineral rights.
In addition to their acquisition services, Phoenix Energy manages oil and gas drilling operations, emphasizing safety and efficiency throughout the exploration and production processes. The company's experienced teams leverage advanced technology to optimize production and enhance operational excellence. Phoenix Energy aims to drive wealth creation, job growth, and energy independence while providing investment opportunities through their bond offerings, catering to investors seeking sustainable returns in the energy sector.