Great and fast
Great and fast

RedBox Rx is a telehealth platform that provides convenient online healthcare services, including consultations with U.S. licensed physicians and access to affordable prescription treatments. The company caters to individuals seeking accessible medical care without the need for insurance, offering a straightforward process where users can select conditions, complete health assessments, and receive prescriptions shipped directly to their homes. With a commitment to transparency in pricing and a money-back guarantee on visits when treatment cannot be prescribed, RedBox Rx emphasizes customer satisfaction and convenience. The platform serves a diverse range of health needs, including mental health, men's and women's health, and primary care, making it a reliable choice for consumers looking for efficient and cost-effective telehealth solutions.
RedBox Rx receives a mix of feedback from its users, with many praising the service for its ease of use and fast delivery. Customers frequently highlight the straightforward ordering process and quick shipping, often noting the transparency in pricing options.
Positive reviews mention helpful staff and effective consultations, contributing to an overall favorable experience for many. However, significant concerns arise regarding customer service and prescription fulfillment. Several reviewers report issues such as being charged for services not rendered, difficulties in receiving prescriptions, and poor follow-up support. Complaints about deceptive practices and unexpected fees also surface, leading to frustration among some users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 953 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 68 |
| Sep 24 | 4.3 | 62 |
| Oct 24 | 4.4 | 65 |
| Nov 24 | 4.1 | 37 |
| Dec 24 | 4.7 | 34 |
| Jan 25 | 4.1 | 46 |
| Feb 25 | 3.5 | 15 |
| Mar 25 | 3.7 | 18 |
| Apr 25 | 3.4 | 25 |
| May 25 | 4.1 | 18 |
| Jun 25 | 3.4 | 23 |
| Jul 25 | 3.5 | 18 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great and fast”
“UPDATE 2: The first person I spoke with said they could not issue an emergency RX”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pharmacies.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | 3.6 out of 5 (good) | −16% | 953 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: RedBox Rx is #3 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 3.6).
500 reviews of RedBox Rx. Filter by what matters to you.
Great and fast
I had a consult with Amanda Hellman and she was wonderful!
The provider was very helpful and discussed possible side effects of my medication. She was polite and listened to my feedback.
Very easy to place an order and shipping was fast. I believe the shipping was from Iowa, so nice that it’s within the US. Pricing was transparent, with several pricing options available. I will be using Redbox RX again.
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The process was super easy and pricing and what was included was transparent. There were different price points depending on what you're looking for/affordability/etc. The intake process was easy and quick, and once payment was made, the provider reviewed my information quickly and issued the prescription quickly. Highly recommend for telehealth skincare!
Great experience. Fast service.
Amazing experience, easy to use. Fast, accurate.
So far, so good! The customer service and shipping have been excellent. I called before placing an order, and the representative answered my questions clearly. Their online portal is easy to use and lets you manage everything through your own account. Plus, their price is pretty reasonable than the other sites.
Wonderful service, attentiveness, and affordability.
The greatest part of my experience with RedBox Rx was how easy the process was. I decided to check the site out when I was at a low point in my life, hoping to get something to treat my ADHD as the negatives started to affect me hard. I scheduled an appointment with a psychiatrist though I wouldn't be seen for a couple of months until then, but I couldn't wait and needed something at that moment, so I decided to check out RedBox Rx based on a link my mom had sent. The pharmacists I talked to made my visits easy, and the medication they provided me, atomoxetine, helped me get through the days by keeping my thoughts more organized, helping me with my productivity tremendously. I can't thank RedBox Rx enough for how much they have helped me during that period of my life, now I have a new job, I got to see my psychiatrist and I finally have an official ADHD diagnosis with a prescription for adderall which has been a new boost of help for me. Even though I don't need anymore atomoxetine refills, I'll gladly recommend RedBox Rx for any other friends who may have ADHD to get medication of some kind.
Good prices and efficient refil system
Very easy and affordable!
Great service! They have the best pricing I could find online, the physician responded within an hour, and my meds were shipped same day. I even had to call support and they picked up immediately and answered my question quickly. It couldn't have been a more seamless process- will definitely use again.
Approved My treatment right away and shipped out very fast. I know that if I have any questions some will always help with your answers quickly. The price? Best prices I've seen.
RedBox Rx is a telehealth platform that provides convenient online healthcare services, including consultations with U.S. licensed physicians and access to affordable prescription treatments. The company caters to individuals seeking accessible medical care without the need for insurance, offering a straightforward process where users can select conditions, complete health assessments, and receive prescriptions shipped directly to their homes. With a commitment to transparency in pricing and a money-back guarantee on visits when treatment cannot be prescribed, RedBox Rx emphasizes customer satisfaction and convenience. The platform serves a diverse range of health needs, including mental health, men's and women's health, and primary care, making it a reliable choice for consumers looking for efficient and cost-effective telehealth solutions.
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