Renewell Water is a leading provider of water filtration solutions in Ireland and the UK, specializing in reverse osmosis water filters, water softeners, and shower filters. With over two decades of experience, the company focuses on enhancing home water quality by offering a range of products designed to purify drinking water and soften household water supply. Their offerings include under-sink water filters, tri-flow taps, hydrogen water ionizers, and more, catering to both residential customers and businesses seeking reliable water treatment solutions. The company emphasizes customer satisfaction and has established a reputation for excellence, with thousands of satisfied clients benefiting from their systems. Renewell Water also provides nationwide installation services in Ireland and Northern Ireland, ensuring professional setup by qualified technicians. By promoting clean and healthy water solutions, Renewell Water plays a significant role in reducing plastic waste and improving overall water quality for its customers.
Renewell Water receives overwhelmingly positive feedback for its efficient service and high-quality water products. Many customers highlight the excellent installation process, noting that technicians are friendly, professional, and informative.
Reviewers appreciate the noticeable improvement in water quality, with several mentioning the enhanced taste and softness of the water. However, a few critical reviews point out issues with the water softener, specifically that it stopped working multiple times within a short period, leading to frustration with customer service response times. Despite these concerns, the majority of consumers express satisfaction with their overall experience, praising the company's commitment to customer care and the effectiveness of their products.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.7 | 63 |
| Sep 24 | 4.9 | 49 |
| Oct 24 | 4.8 | 43 |
| Nov 24 | 4.7 | 54 |
| Dec 24 | 4.7 | 47 |
| Jan 25 | 4.9 | 43 |
| Feb 25 | 4.6 | 53 |
| Mar 25 | 4.9 | 36 |
| Apr 25 | 4.7 | 46 |
| May 25 | 4.4 | 18 |
| Jun 25 | 5.0 | 11 |
| Jul 25 | 4.8 | 20 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“excellent service, the installer was very friendly and helpful”
“Then I called from another phone number and they thought it was a new customer and picked up the phone”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Appliances.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | −2% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.1 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.4 out of 5 (fair) | 3.2 out of 5 (fair) | 3.5 out of 5 (good) | +5% | 743 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.1 out of 5 (good) | — | 1,809 |
Bottom line: Renewell Water is #1 of 5 on overall rating in this group.
500 reviews of Renewell Water. Filter by what matters to you.
Excellent service start to finish. Really high quality products. On time, quick to respond to questions excellent communication throughout. Have tried other reverse osmosis system in the past but these are by far the best.
Lovely people to deal with.
Good work on all the components
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The initial phone call explained everything very well. A follow up phone call aswell. The person who installed the water machine was extremely nice and very helpful, explaining everything. I will highly recommend this company to all my friends.
Courteous kind and efficient fitter. Showed up on time and left after cleaning up.
The team at renewal water are first class at what they do. Their customer service is amazing, especially William. He made the experience a lot more easy and was on hand at anytime to answer any question or query I had throughout the process from start to finish we even communicated via the business WhatsApp. I can honestly say the quality of products they provide are of the highest quality. We choose the Renewell Water Filtrati system that filters the water for our whole house. I wish I had got it in a lot sooner than I did because it’s worth every penny and more! And a bonus for me is — no more buying water! A special thanks to The guy who installed our system (I forget his name) he was the most friendliest guy you could meet, which isn’t common now days- so thank you. I highly recommend Renewell! Thanks again guys - Laura
Staff member v good
I had a problem with the leak sensor recently and was given helpful advice by whatsapp to solve it from Renewell.The person who did my annual service was very efficient, quick and helpful.
They arrived the time they said they would. It was a quick and tidy install, and the water filter works perfectly. Well worth the money
Engineer was most efficient and courteous. I do believe however for the cost of service of €165 the old containers should be taken away & recycled by Renewell. Research needs to be carried out as to how to do this or else the filter bottles should be made from recyclable materials
Very professional. Water tastes great. Highly recommend.
Got my water softener installed in July 2024 along with filters for drinking water. After 1 month will say I noticed the water is still hard so contacted Renewell Water and sent the plumber which has installed the softener and asked me to do 3 days regeneration. After doing that the water was fine for a while until the tank recirculated all water and I am back to same issues. On top of this I had to spend another money for test strips to prove the water is still hard. I contacted again Renewell Water and still awaiting to get this sorted. So 7 months I invested the money in something which is not producing anything back just more spending on moisturising creams, GP's to keep under control the eczemas we got from hard water. I won't recommend this company to anyone. One of my neighbours got cheaper system and works perfectly.
I've had a Renewell water system now for 5 years and I've never regretted it. My family has clean water to drink (we have a well so contamination can be an issue). Plus we are no longer using loads of plastic from bottled water, which is full of microplastics.
Engineer was very informative and obliging Nice guy
Customer Service was very helpful on arranging times. Engineer was on time and very efficent.
Very pleasant to deal with. Went through different options. Quick turn around and installation was seemless. The technician was very detail oriented and did a super job. Customer service from Will was prompt, informative and offered us a lot of flexibility.
Renewell Water is a leading provider of water filtration solutions in Ireland and the UK, specializing in reverse osmosis water filters, water softeners, and shower filters. With over two decades of experience, the company focuses on enhancing home water quality by offering a range of products designed to purify drinking water and soften household water supply. Their offerings include under-sink water filters, tri-flow taps, hydrogen water ionizers, and more, catering to both residential customers and businesses seeking reliable water treatment solutions. The company emphasizes customer satisfaction and has established a reputation for excellence, with thousands of satisfied clients benefiting from their systems. Renewell Water also provides nationwide installation services in Ireland and Northern Ireland, ensuring professional setup by qualified technicians. By promoting clean and healthy water solutions, Renewell Water plays a significant role in reducing plastic waste and improving overall water quality for its customers.
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