Plentiful Timely listeners
Large selection of therapists willing to listen, on your schedule.

Rula is an online platform that connects individuals with licensed mental health experts, offering convenient and affordable therapy services tailored to each user's needs. The platform is designed to facilitate access to mental health care, allowing users to find therapists who are covered by their insurance. With an emphasis on personalized care, Rula provides a streamlined process for patients to receive treatment, ensuring that mental health support is accessible from the comfort of their own homes. Targeting a diverse audience, Rula serves individuals seeking mental health support, including those looking for talk therapy and psychiatric services. Users can expect to engage with professionals who work collaboratively to develop customized treatment plans, addressing various mental health challenges and promoting overall well-being. By focusing on affordability and accessibility, Rula aims to make quality mental health care available to as many people as possible.
Rula receives overwhelmingly positive feedback from its users, with many praising the ease of scheduling appointments and the quality of the therapists. Reviewers highlight the quick registration process and the helpful staff who assist in finding suitable providers, making the experience seamless and efficient.
Customers appreciate the compassionate and professional nature of their therapists, noting significant improvements in their mental health and well-being. However, some users express frustration with billing issues and long wait times to reach customer service, indicating areas for improvement. Despite these concerns, the overall sentiment remains highly favorable, with many feeling grateful for the support they receive through Rula.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 4.6 | 62 |
| Feb 25 | 4.7 | 212 |
| Mar 25 | 4.6 | 194 |
| Apr 25 | 4.5 | 158 |
| May 25 | 4.7 | 162 |
| Jun 25 | 4.6 | 145 |
| Jul 25 | 4.7 | 67 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick registration and input insurance information, appointment made for that same week with a decent selection of pr...”
“I have filed Charges with law enforcement”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | +1% | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 10 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 10 |
Bottom line: Rula is #3 of 5 on overall rating in this group. On service, Phoenix Health Tourism Consulting Services Inc. scores higher (5.0 vs 4.5).
1,000 reviews of Rula. Filter by what matters to you.
Large selection of therapists willing to listen, on your schedule.
I've such a positive experience with Rula that I recommend it for anyone interested in mental health services. I had previously tried two other online service, neither could provide what I was looking for and whose services were subpar. Rula really pairs you with the right provider conducive to your needs. Exceptional customer service as well when I've reached out. The only improvement they could make is to their online access. They don't have an app and you have to jump through hoops to get into your account plus the billing is on a totally separate account and webpage that they aren't very transparent about. It would be nice if there was more transparency on the billing and customer portal sites.
The psychologist appears to be knowledgeable about my medical condition, and so far her personality seems to be a good fit for me.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Their system is very good
I think it has been going pretty well. The website is pretty easy to navigate. You can book your appointments yourself, or after the session with your therapist.
My provider is great! I don’t like the 24hr cancelation rule where you get charged $99 if you have to reschedule or cancel. I understand why it is there, but also, when you have multiple providers (rula and external med dr) sometimes appointments do get confused and a little grace (1 time exception or something) would be nice... especially if you are self pay. I dont like having to use 10 (exaggeration) emails to get into my account... why isn't there just an app that uses 2 factor authentication?
I appreciated how easily Rula helped me focus on my mental health. The entire process made me feel safe and confident in my decision.
It was easy to connect with a new therapist, and make an appointment. It was good to receive an email and a text, sending the link to the Zoom meeting session.
I was easily able to confirm insurance, chose a provider, and schedule appointments. Takes the hard work out of taking the first step to peace and healing
My therapists is always prompt and gives me her full attention. She takes notes and remembers what I need. She has a calming presence that helps me be calm and stay calm.
Being able to book more sessions with current therapist. She has no more upcoming appointments.
I love how easy it connects to zoom for meetings!! It’s easy to schedule, reschedule, s and message provider! What I dislike is U have to put email and connect with link every time you log in
It helps my daughter to speak with a therapist.
My intake went very well. I was able to explain my issues and Derek was able to understand them and give me an idea of how my “treatment” will go. My only issue was with my/his internet. We got cut off twice. But, that was not a deal breaker. I think it was my internet. I look forward to working with Derek, and improving my mental health.
Rula is an online platform that connects individuals with licensed mental health experts, offering convenient and affordable therapy services tailored to each user's needs. The platform is designed to facilitate access to mental health care, allowing users to find therapists who are covered by their insurance. With an emphasis on personalized care, Rula provides a streamlined process for patients to receive treatment, ensuring that mental health support is accessible from the comfort of their own homes. Targeting a diverse audience, Rula serves individuals seeking mental health support, including those looking for talk therapy and psychiatric services. Users can expect to engage with professionals who work collaboratively to develop customized treatment plans, addressing various mental health challenges and promoting overall well-being. By focusing on affordability and accessibility, Rula aims to make quality mental health care available to as many people as possible.
This profile hasn't been claimed by the business owner.