Hold funds hostage!
They lock your account and flag as suspicious. They hold your funds hostage so they can draw interest. When I call I cannot connect with the team that's holding my funds hostage.

Charles Schwab Corporation is one of the largest brokerage firms in the United States, providing a comprehensive suite of financial services to both individual investors and institutions. Their offerings include investment accounts, trading solutions, banking services, and retirement planning, all designed to help clients achieve their financial goals. With a strong focus on innovation and customer service, Schwab empowers investors with the tools and resources needed for informed decision-making in today's dynamic market. Visit schwab.com to learn more about how they can support your investment journey.
Charles Schwab receives overwhelmingly negative feedback, with many customers expressing frustration over account management and service quality. Reviewers frequently mention feeling trapped or scammed, particularly regarding issues with account security and the handling of funds.
Complaints about bounced checks and confusing verification processes are common, leading to a perception of poor customer service. While some users appreciate Schwab's ThinkOrSwim platform and acknowledge the professionalism of certain staff members, these positives are overshadowed by the overall dissatisfaction. Many consumers advise against opening accounts, citing a lack of support and accountability. Overall, the sentiment is predominantly negative, reflecting significant concerns about the company's reliability and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.6 | 200 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 1.5 | 24 |
| Mar 25 | 1.7 | 13 |
| Apr 25 | 1.3 | 22 |
| May 25 | 1.4 | 9 |
| Jun 25 | 2.3 | 14 |
| Jul 25 | 1.4 | 13 |
| Aug 25 | 1.9 | 11 |
| Sep 25 | 1.4 | 11 |
| Oct 25 | 1.5 | 12 |
| Nov 25 | 1.4 | 10 |
| Dec 25 | 1.7 | 15 |
| Jan 26 | 1.5 | 29 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 200 most recent reviews.
“They have excellent online fillable PDF forms, extensive helpful information for new investors, good customer support...”
“They lured me into opening account promising that as an European I will trade US ETFs through them”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Money & Insurance.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.6 out of 5 (poor) | 100 out of 100 | 2.0 out of 5 (poor) | 1.6 out of 5 (poor) | 2.0 out of 5 (poor) | −2% | 200 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 3.0 out of 5 (fair) | — | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | 3.9 out of 5 (good) | — | 1,060 |
Bottom line: Charles Schwab is #5 of 5 on overall rating in this group. On website & app, JustCover Travel Insurance scores higher (4.7 vs 1.6).
200 reviews of Charles Schwab. Filter by what matters to you.
They lock your account and flag as suspicious. They hold your funds hostage so they can draw interest. When I call I cannot connect with the team that's holding my funds hostage.
a gauntlet of AI badgering questions to check did I close out an account. Probably lost small amount of money in the process, they cold not confirm . AVOID AVOID AVOID. Nice man I spoke with
I have had an account at Schwab for close to 10 years now. It has, for the most part, been an excellent experience. My brokerage account is safe and their security, if somewhat maddening, is strong. The investor checking account is excellent and truly essential if you do any overseas travel. I would recommend Schwab to anyone.
Quick answers to the questions people ask most.
Charles Schwab offers a variety of account types including individual and joint brokerage accounts, retirement accounts such as Traditional and Roth IRAs, as well as checking and savings accounts. Each account type is designed to meet different financial goals, so it's important to review the features of each to determine which best suits your needs.
Charles Schwab offers $0 commission on online stock and ETF trades, which makes it a cost-effective option for investors. However, there may be fees associated with certain mutual funds, options trading, and other specialized services, so it’s advisable to review the specific fee schedule on their website.
You can reach Charles Schwab's customer support team via phone, chat, or secure messaging through your online account. They also have a comprehensive help center on their website, where you can find answers to common questions and access resources for account management.
Yes, Charles Schwab offers a mobile app that allows you to manage your accounts conveniently from your smartphone or tablet. The app provides features such as trading stocks and ETFs, checking account balances, transferring funds, and accessing market updates and research tools.
Charles Schwab offers a robust suite of research tools including market analysis, stock screeners, and third-party research reports. You can also access educational resources such as articles and webinars to enhance your investing knowledge and help you make informed decisions.
Yes, you can transfer your existing brokerage account to Charles Schwab through a process called an ACAT transfer. Schwab provides an online tool to guide you through the transfer process, and they can assist with the necessary paperwork to facilitate a smooth transition.
Withdrawals from a Traditional IRA are typically subject to income tax, and if you take a withdrawal before age 59½, you may incur a 10% early withdrawal penalty. Roth IRA withdrawals may be tax-free if certain conditions are met, including the account being open for at least five years. It's advisable to consult with a tax advisor for personalized guidance.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I am having such a bad time with this company. They just all of a sudden restricted my account "suspicious activity" and they want to verify my account with Bank Statements. I sent a copy of Driver License and supposedly it is blurry, well C'mon is a copy from the copy machine. This is Totally ridiculous ! If I could give them a minus 5 I Def would !!!
dealt with Schwab since merging with TD. Today they said I don't have option trading available even though I have traded options since Schwab took the account over. Trying to resolve the issue we were disconnected twice and still waiting for a call back for over 2 hours. I have had many issues with Schwab. I have moved most of the family accounts to Fidelity. There are only 2 accounts left with Schwab and it looks like its time to move them out of Schwab also. BEWHARE IF YOUR THINKING OF OPENING AN ACCOUNT with Schwab
So far so good. I've had a small portfolio of companies (5-10 stocks) I will only trust Schwab to manage my portfolio. There transfer are seamless. The call center is open 24/7. and they get back to you somewhat fast to question you send them.
I have had a fabulous experience after switching from TD Ameritrade to Schwab and I'm a little perplexed about the challenges described by some others. I have a solid investment team that I speak with regularly. There is always someone available and they are very helpful. I get good advice and have had no problems withdrawing cash when I want it. There are a couple of opportunities for improvement such as automating money market withdrawals to fund monthly IRA disbursements. But, that is getting pretty specific and the work around isn't unreasonable. I would like a few more trade options as well, but this is still much better than what is offered by most brokerage companies and 401(k) options. I am reluctant to give anyone a five-star review unless I know they are the best. In this case, I don't know of anyone better or I would take my five accounts elsewhere.
Schwab is the bottom of the barrel. Extremely poor and unreliable customer service reps who Schwab employs however are not fully licensed not having taken the Series 7 New York Stock Exchange Exam. I have been licensed for 40 years and this form is crap. Should have never transfered from Ameritrade. Watch your ass Folks.
It's obvious that this platform is not real. I have been having numerous problems with my withdrawals and nothing had been done to correct this. Now they asking of more money before I can withdraw. So sad. Anyway, I am now doing perfectly well with PAIVA, and I have been paid without delays.
This platform is a huge fraud to be honest. I have had multiple withdrawal problems here with no resolution to date. This is why i just stick to Good merit. amazing broker so far
this company does not believe in privacy at all. they will release your information to anyone who asks. They will not only release your information, they will volunteer information of anyone associated with you. I have no idea how they are still in existence. I don't understand why anyone would trust them, they will throw you under the bus and blame you for it. This company is truly evil.
I have placed several short sales of stocks and most of the time when I make a profit I'm notified days later that there were insignificant shares canceling the trade, if I am on the losing end of a trade the trade goes through. This has happened on NUMEROUS TRADES. I was with T.D Ameritrade for years & ALMOST never happened. If I do hear from Charles Schwab I will then file a complaint with the Securities and Exchange Commission.
En el día de Hoy Julio 11 de 2025, la plataforma de Charles Schwab, Thinkorswim dio problemas técnicos a muchos usuarios y como yo muchos tuvimos pérdidas por qué no podíamos hacer nuestras operaciones, no podíamos ejercer las órdenes de ventas y las pérdidas fueron mayores. Lo curioso es que ellos no son culpables de nada y culpan a los usuarios que no los llamaron para cerrar sus órdenes o que no entraron por el portal web de Charles Schwab para ejercer sus órdenes. En fin tuvieron problemas en su plataforma de Trading y no se hacen responsables de nada. Son una basura a la verdad. Mi recomendación busquen otro broker
Excelente plataforma, precio en tiempo real, multiples opciones de compra venta, facil de depositar y retirar dinero. Si deseas te da una tarjeta de debito internacional sobre tu cuenta. Me ayuda mucho a llevar mi record del portafolio, tiene calificaciones de las empresa del mismo Charles Schwab y Moorningstar y mucho mas. No se como tiene mala calificacion.
They froze everything when I tried to pull out, but thank goodness to the written name in my profile picture for turning the table around for me
The front desk in Rockville MD treated us like we were the scum of the earth. The person we were assigned to was supposed to get in touch with us in a week or so but after sending him 2 emails that went unanswered, I finally called him, He said he would call the next morning. He did not call until after 5 PM. He said we would call the next Monday to set up an in person meeting. I have yet to hear back from him. I am glad I did not transfer any money to them
If there were no stars that is what you would get. You have representatives of your company sending out massive numbers of spam texts. I've asked nicely and it obvious you couldn't care less!!!!! I AM FED UP!!!!! am at 613-875-5600 - Take me off your spam mail now NOW!!!!!!
Ich wurde durch eine Anzeige auf die WhatsApp Gruppe von Charles Schwab aufmerksam. In dieser Gruppe teilte er Tipps, die sich auch bewahrheitet haben. Also habe ich einen Account eröffnet bei seiner eigenen App und habe Geld eingezahlt. Durch die Tipps eines persönlichen Traders und angebliche Optionen neue Coins vor Börsengang zu kaufen, wuchs mein Portfolio schnell an. Als es dann darum ging, einen Teil davon auszuzahlen, wurde ich vertröstet. Und dann bekam ich die Information ich solle vorab noch Geld für die Kryptosteuer einzahlen um überhaupt Geld abheben zu können. Das habe ich nicht gemacht. Kurze Zeit später wurde ich aus der WhatsApp Gruppe entfernt und habe keinen Zugriff auf mein Konto. Also Finger weg!
Yes, Charles Schwab provides several tools for retirement planning, including retirement calculators and personalized retirement planning services. These resources can help you estimate how much you need to save, evaluate your current savings strategy, and determine the best investment options for your retirement goals.
A Schwab checking account offers benefits such as no monthly maintenance fees, unlimited ATM fee rebates worldwide, and access to online bill pay and mobile check deposit. Additionally, it seamlessly integrates with your investment accounts, making it easy to manage your finances in one place.
You can access your Schwab account statements and tax documents through the online account portal or mobile app. All statements are available in a secure digital format, and you can choose to receive them via email or download them directly for your records.
Charles Schwab Corporation is one of the largest brokerage firms in the United States, providing a comprehensive suite of financial services to both individual investors and institutions. Their offerings include investment accounts, trading solutions, banking services, and retirement planning, all designed to help clients achieve their financial goals. With a strong focus on innovation and customer service, Schwab empowers investors with the tools and resources needed for informed decision-making in today's dynamic market. Visit schwab.com to learn more about how they can support your investment journey.
This profile hasn't been claimed by the business owner.