Sixt is a premium car rental company that offers a wide range of vehicles for customers worldwide. With over 2,000 rental locations in more than 105 countries, Sixt provides options for individuals and businesses seeking reliable transportation solutions. Their fleet includes luxury cars, SUVs, and commercial vehicles, catering to both leisure travelers and corporate clients. The company prides itself on offering competitive rates and flexible options, including subscription services that allow customers to rent vehicles on a monthly basis. Sixt also features an intuitive mobile app for easy booking and management of rentals, ensuring a seamless user experience. Targeting a diverse customer base, from vacationers to business professionals, Sixt is committed to delivering exceptional service without hidden costs.
Sixt receives a mix of feedback, with a significant majority of reviews being negative. While some customers praise the quality of the cars and the efficiency of the service, noting that vehicles are often new and well-maintained, many others express frustration over unexpected fees and billing issues.
Reviewers highlight the professionalism and friendliness of the staff, particularly during the rental process, which is often described as quick and straightforward. However, complaints about being charged more than what was agreed upon in the contract are prevalent, leading to dissatisfaction among many users. Despite some positive experiences, the overwhelming number of negative reviews regarding fees and service inconsistencies paints a troubling picture. Overall, Sixt struggles to maintain a positive reputation amidst significant customer complaints.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.7 | 800 | 100% | +2.0 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.6 | 16 |
| Sep 24 | 1.3 | 12 |
| Oct 24 | 1.1 | 10 |
| Nov 24 | 2.1 | 8 |
| Dec 24 | 2.0 | 4 |
| Jan 25 | 1.2 | 5 |
| Feb 25 | 1.0 | 6 |
| Mar 25 | 1.6 | 7 |
| Apr 25 | 1.1 | 9 |
| May 25 | 1.5 | 10 |
| Jun 25 | 1.6 | 13 |
| Jul 25 | 4.0 | 53 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I had an excellent experience with Sixt”
“I want to warn anyone making a reservation by at Sixt Car rental Perugia airport”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 1.7 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.1 out of 5 (poor) | 1.3 out of 5 (poor) | +85% | 800 |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Sixt is #5 of 5 on overall rating in this group. On value, Wiber Rent a Car scores higher (4.8 vs 1.1).
500 reviews of Sixt. Filter by what matters to you.
Ho una rabbia verso questa compagnia incredibile, non sono lavoratori ma solo truffatori e spero che qualcuno prenda seri provvedimenti perché dovrebbero CHIUDERE. VI MERITATE SOLO DENUNCE. non noleggiate con questa compagnia, MAI, ci ha causato solo danni economici
esperienza pessima state lontani Auto sporca e maleodorante fattura maggiorata
Fraud. I was not delivered the car I ordred. I complained and was promised compensation. Compensation was never setteled. I have Full e-mail dokumentation for the fraud case. Never use Sixt. Scammers.
Ci siamo sempre trovati bene con questa compagnia di noleggio, soprattutto fuori dall'Italia. Le macchine sono perfette, pulite e la garanzia presa sulla carta, rispetto a molti altri, è bassissima. Ovviamente fanno i loro interessi ma devo dire non hanno politiche aggressive e non nascondono nel contratto clausole "maledette" come la compagnia che ha l'ORO nel suo nome.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Prenotato telefonicamente,operatore mi ha assicurato che la carta di debito delle poste veniva accettata,arrivati in aeroporto a Bergamo ci rechiamo per pagamento e ritiro auto il prezzo duplicato rispetto alla prenotazione per copertura eventuali danni!!! Procediamo per il pagamento e la ragazza ci dice che la carta di debito delle Poste non va bene!!!! Panico,vacanza rovinata!!! per fortuna abbiamo trovato altra compagnia che con la metà del prezzo ci ha dato macchina compreso copertura eventuali danni!!! Ladri e incompetenti!!!
Dopo aver noleggiato l auto online, mi presento in aeroporto per ritirare l auto. In breve, mi fanno cambiare l assicurazione che a parere loro nn copriva i danni che molto probabilmente mi avrebbero addebitato, mi aggiungono un secondo guidatore, 12%di fee e voila pago il doppio del voucher. La prima volta che mi succede in tanti anni!!!
ATTENZIONE TRUFFATORI!!!!!!! State lontano da questo noleggiatore.!!!!!! Ti danno le chiavi dell'auto senza prendere visione dei danni già esistenti della vettura, poi alla consegna ti ritengono responsabile daddebitandoteli
I reserved and pre paid one of the most expensive categories for a whole month and when trying to extend the reservation for one more day got downgraded to one of the cheapest categories without any warning. I wrote to customer service and they tell me there's nothing they can do, so basicaly they charge you for one thing and give you something worse. I guess they don't even have the cars they show in their web.
sono stati molto gentili e cordiali disponibili a risolvere ogni tipo di problema
Ladri rubano soldi dalle cauzioni
Ci hanno fatto pagare 33,00 euro in più al giorno per i pneumatici da neve, ma erano pneumatici estivi
Vildeste svindel. Var i Italien i 2019 og fik nogle færdselsbøder, som jeg hurtigt betalte. Sixt opkræver så et administrationsgebyr på 36 euro pr. bøde, udover færdselsbøden der skal betales. Jeg får betalt nogle af disse, men vælger så at spærre mit kort fordi de bliver ved med at trække for de her bøder. Nu, 4 år senere, bliver jeg kontaktet af et inkasso firma ved navn Themys and Dyke, som opkræver mig 200 eur. pr bøde! 5 gange så meget som det oprindelige beløb. Jeg kan se på diverse fora, at der er mange der er ude for det samme lige nu og bliver truet med retsforfølgelse og alt mulig juridisk efterspil. Jeg har ikke modtaget en eneste påmindelse eller rykker fra Sixt. Værste svindel. Aldrig brug dem.
Hired a vehicle from Bergamo Aiport through Sixt. Positive feedback vehicle given was what was advertised. Had a blow out north part of lake como on the way to the hotel. No spare tyre. Hole in side of tyre so the tyre inflator can was no use. Spent nearly 2 hours trying to call the emergency number. Could not get hold of anyone. Rang the emergency accident number no answer. Vehicle was left on the side of the road. Broke down on the friday 1.5hrs away from our hotel. I did not get a call back till the Tuesday. Had to stay in an emergency hotel which cost £180 euros for the night Spent over £100 on phone calls trying to get hold of them. Terrible customer service. Still not had a reply back to why no one answered the calls and why it took over 3 days to call me back. Met some lovely locals who helped us get back on the road the next day. Anyone hiring a car from SIXT italy. Check there breakdown policy. Absolutely shocking what is the point of having a breakdown and emergency number if no one answers and takes 3 days to call back.
Truffatori 30 euro x spese amministrative di una multa, piu multa LADRI MAI PIU SIXT cauzione piu vista
Avoid by all means. Rented twice. First time had the same issue as many others, a guy at the desk said in very rude manner that I came late by 30 min and the car is not available anymore, I can only take a premium one for 4x price. The other time had no time for refuelling, they said "no problem" and charged me 5.2EUR per litre saying that it is an "average price"
Ladri ladri ladri dopo aver prenotato una mercedes classe e mi fanno trovare una bmw x3 con richiesta di aumento tariffa da 400€ a750€ per due giorni ,auto riconsegnata con pieno addebito 113€ (truffa )per carburante su fattura . Spero di poterli denunciare
Luca Tirri all'aeroporto di Genova mi noleggia una bmw serie 1. Prendo due multe, una per "errata canalizzazione del traffico" ed una per assenza del libretto di circolazione. Pago la prima e porto la seconda a Luca Tirri all'aeroporto di Genova. Mi rassicura che l'avrebbe pagata ed avrebbe portato i documenti alla polizia municipale di genova. Dopo circa 3 mesi ricevo a casa la notifica della mancata presentazione dei documenti necessari alla polizia. 80 euro. Provo a chiamarlo, senza successo. Non mi risponde, sparisce. Dopo 5 giorni sono costretto a pagare la multa. Persona molto scadente. Sconsigliato. Fatti risalenti a febbraio 2022. gli ho promesso che gli avrei lasciato una recensione più negativa possibile. Promessa mantenuta. per 80 euro hai perso cliente e fatto una figura di m***a.
We rented a Mini Cabriolet for 10 days from Sixt in Pisa Airport. We had booked in advance by the Sixt website and the car was ready for us when we arrived without no further payments etc. The car had a couple of scrathes from earlier, which was noted in the rental agreament, but the Sixt employes urged us to take some pictures of the car, before we left. When we handed the car back there was no problems at all. It was the first time we rented a car and after reading all the bad reviews of almost all car rental companies, I got a little worried, but it turned out to be without reasen with our experience with Sixt. Thanks
Abbiamo noleggiato un auto prenotandola online tutte le informazioni che ci avevano dato telefonicamente arrivati all aereoporto di Mykonos sono state ribaltate da una operatrice scortese e ignorante adatta a pulire solo i bagni e non idonea a stare in un noleggio auto visto e considerato che mentre parlavo accesamente si e alzata e andata via a oggi 30 10 ci devono ancora restituire la cauzione la macchina l abbiamo riconsegnata il 18 10 fine contratto se si trattengono le cauzioni in tutto il mondo per piu giorni fanno affari altro che noleggio. DISASTRO COMPLETO
Sixt is a premium car rental company that offers a wide range of vehicles for customers worldwide. With over 2,000 rental locations in more than 105 countries, Sixt provides options for individuals and businesses seeking reliable transportation solutions. Their fleet includes luxury cars, SUVs, and commercial vehicles, catering to both leisure travelers and corporate clients. The company prides itself on offering competitive rates and flexible options, including subscription services that allow customers to rent vehicles on a monthly basis. Sixt also features an intuitive mobile app for easy booking and management of rentals, ensuring a seamless user experience. Targeting a diverse customer base, from vacationers to business professionals, Sixt is committed to delivering exceptional service without hidden costs.
This profile hasn't been claimed by the business owner.
