SkincareEssentials.com is an online retail platform specializing in luxury skincare and beauty products. The company offers a curated selection of well-known brands, including OBAGI and iS Clinical, providing customers with access to high-quality items such as serums, moisturizers, cleansers, and sunscreens. Customers can benefit from exclusive offers and a loyalty rewards program, enhancing their shopping experience while ensuring they receive dermatologist-approved products. The target market for SkincareEssentials includes individuals seeking effective skincare solutions and premium beauty products. With a commitment to customer satisfaction, the company provides a 100% money-back guarantee on its products, ensuring that consumers feel confident in their purchases. Additionally, SkincareEssentials offers express international shipping on orders over $40, making it accessible to a global audience.
SkincareEssentials.com receives a mix of feedback from customers, with a notable 73% expressing positive experiences. Many reviewers highlight the great prices and fast shipping, with some even praising the quickest shipping times they've encountered.
Customer service is frequently commended for being responsive and helpful, addressing issues satisfactorily. However, a significant number of consumers report frustrations with order fulfillment, citing long shipping delays and lack of communication regarding their orders. Complaints about promo codes not working and delayed responses from customer service also surface. While many appreciate the product quality and ease of ordering, the inconsistency in shipping and order management detracts from the overall experience. Overall, the sentiment leans positive, but there are clear areas for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Great prices and fast shipping”
“I now have a shipping notification saying it has shipped, but usps says “label created””
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Delivery | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 3.7 out of 5 (good) | 4.5 out of 5 (good) | — | 60 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.4 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,000 |
Bottom line: SkincareEssentials.com is #4 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 3.5).
60 reviews of SkincareEssentials.com. Filter by what matters to you.
Offered a discount. Received it as a gift. Liked it so much I wanted to continue using this product. I live in Florida so I like having the tinting to even out my skin and have the security of protecting my skin from the sun.
It took an entire week for my item to even ship, and I still don't have it. Unacceptable.
The prices was comparable, but the extra discounts and ease of ordering made them my choice.
Easy to find what I needed, East transaction. Fast shipping. great overall experience
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Thank you. Smooth transaction and quick delivery.
Quick delivery and excellent products. Absolutely love!
Order was filled quickly and sent on its way to me in less than 24 hours.
Great customer service! Got back to me very quickly and resolved my shipping address issue.
Pleasant experience and the product I bought is good
Low price on Dr Dennis Gross product. Delivered very quickly
Great products at great prices.
Thanks for the welcome 35% off coupon. I ordered some great skincare.
Thank You So Much. :)
Great prices and fast shipping
I like the product I use, but I am trying to stop the automatic renewal subscription because I can not use up the product so quickly. I have not been able to do so
Product arrived promptly at a good price.
I have ordered from SkincareEssentials several times, and have always received my products right on time. The discounts are excellent.
SkincareEssentials.com is an online retail platform specializing in luxury skincare and beauty products. The company offers a curated selection of well-known brands, including OBAGI and iS Clinical, providing customers with access to high-quality items such as serums, moisturizers, cleansers, and sunscreens. Customers can benefit from exclusive offers and a loyalty rewards program, enhancing their shopping experience while ensuring they receive dermatologist-approved products. The target market for SkincareEssentials includes individuals seeking effective skincare solutions and premium beauty products. With a commitment to customer satisfaction, the company provides a 100% money-back guarantee on its products, ensuring that consumers feel confident in their purchases. Additionally, SkincareEssentials offers express international shipping on orders over $40, making it accessible to a global audience.
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