Taylor Construction is a home improvement company based in Atlanta, serving homeowners since 1967. The company specializes in a range of construction and manufacturing services, including gutter installation and replacement windows. Taylor Construction offers various window options, such as bay and bow windows, awning windows, and high-performance models, catering to diverse aesthetic and functional needs. Targeting residential customers in the Atlanta area, Taylor Construction provides solutions aimed at enhancing the safety and efficiency of homes. In addition to their core services, the company also offers siding options and kitchen cabinet refacing, making it a versatile choice for homeowners looking to improve their living spaces. With a commitment to quality and customer satisfaction, Taylor Construction supports homeowners in making informed decisions about their home improvement projects.
Taylor Construction receives high praise from many customers for their quality work and professionalism, particularly in window and deck installations. Reviewers frequently highlight the speed and reliability of the staff, noting that they often exceed expectations and provide excellent service.
Positive experiences include timely appointments and informative consultations, which contribute to a strong overall impression of the company. However, there are significant concerns regarding the company's leadership, with multiple reviews citing allegations of racism associated with the president, which has negatively impacted the company's reputation. Additionally, some customers report issues with unprofessional sales tactics and delays in project completion, particularly with shower installations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 164 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 1.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 164 most recent reviews.
“Earlier this year we faced the nightmare task of having all the plumbing in our house replaced because of defective p...”
“So one day instalation means you can't use your shower with doors for one month after Taylor has received full payment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | — | 164 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | 4.7 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Taylor Construction is #3 of 5 on overall rating in this group. On value, Builders Emporium scores higher (5.0 vs 4.3).
164 reviews of Taylor Construction. Filter by what matters to you.
We had Taylor replace our windows and doors. Services were very professional, workers were polite and respectful of our home. Windows finished in one day and doors finished in one day. Would recommend Taylor Construction to anyone looking for home improvement.
Good Quality product; Quick and organized installation; product was a little pricey.
We absolutely love our windows installed by Taylor Construction. The workers were very efficient, friendly, and organized. You could not tell they had been here when they left, as they left everything just as it was, except for new beautiful windows, of course. We could not have been more pleased with the look and easy maintenance of our windows. We highly recommend Taylor Construction to all our friends.
Quick answers to the questions people ask most.
Yes, Taylor Construction has received a mix of reviews, with a current rating of 4.2 out of 5 based on numerous customer experiences. Many customers have praised the quality of work and professionalism of the staff.
Taylor Construction is not a scam; it has verified reviews that highlight both positive and negative experiences. While some customers reported issues with service, many others have expressed satisfaction with their projects.
Taylor Construction specializes in various construction and home improvement services, including deck building, plumbing replacements, and installation of gutters and windows.
Taylor Construction accepts various payment methods, though specific options may vary. It's best to contact their customer support for detailed information regarding payment plans.
Taylor Construction addresses customer complaints by prioritizing prompt responses and resolutions. Many positive reviews indicate that the company is committed to ensuring customer satisfaction, even after installation.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The crew was on time and worked very hard to install the windows. They were very fast and cleaned up all the trash. I am very satisfied with their work and the quality of the windows. Jim and Reba
These windows are awesome! The installers knew what they were doing, and had 4 large windows installed in less than 3 hours. I cannot express what a difference these windows make to the interior and exterior of my house. Customer service was exceptional as well. 10/10
Customer Service excellent. Project officer checked on installation process. Installers very professional and cleaned up from start to finish. Quality of material and workmanship excellent.
We were very pleased with the work and the professionalism of the installers. We are very pleased with the windows so far. The crew went the extra mile to make sure we were happy with their service.
Windows are more beautiful than I expected and so far are just perfect. Windows are tightly installed and the depth of the window casings are amazing. From the sales pitch to the installation, all went very well. I would definitely recommend Taylor Construction for windows.
The entire experience with Taylor Construction was extremely satisfying. The sales guy knew his product and didn't push us. It was very laid back and not a high pressure situation. They measured my windows twice for accuracy. They kept in contact with me letting me know when windows order was placed and when to expect an install appointment call. They worked around my schedule for installation. The installers...these guys were top notch. They were extremely well mannered, and very polite. They worked fast, and quietly. Sure there was some banging as expected but over all, very quiet. They took out a window, and immediately replaced it. They removed the windows carefully and left no glass pieces, and also removed all trash. The windows fit perfectly with maybe 1/8 an inch gap on 2 windows. They filled those gaps with caulking on both sides. They worked all day to replace all 10 windows. I have a multiple story home so the ladder work slowed them down some, but they stayed to finish the job almost til night. They even worked when it sprinkled a little. They didn't rush or cut corners I could tell an immediate difference in a reduction of outside noises (I'm on a busy street) and also the temperature difference in each room. They followed us with me about 2-3 weeks to make sure I was happy with the job. Sure they are a touch more expensive than others, but the windows are second to none and the installers are well worth it. There are times when cheapest isn't the best, this is well worth it.i have a saying: High Quality, Cheap, Good Workmanship... You get to pick 2. With Taylor I felt I got Quality and Workmanship at a fair price All in all I am extremely satisfied with both the product, install, and the company as a whole.
excellent craftsmanship professional workers
I originally received a note on my door informing me that Taylor construction was doing business in the area. That same note offered to save me a lot if I just took advantage of them during this time. Robert is the Sales Rep who spent an hour speaking with me and another 45 minutes reviewing my home. He then offered me more savings and an opportunity to speak with real individuals that had work done. A+ is what I feel that I received from this company.
Love these windows. Cuts down on outside noise also. (Neighbors barking dogs)
No problems from the salesman to the installers. All very professional would highly recommend.
They were very nice and helpful and friendly and worked hard and did not stop till they were done and cleaned up .I was very pleased with every thing even the office was very helpful and nice.
He did an excellent job, providing input as to the cause of the problem, and what should be done, and correcting the issues. I would recommend Taylor construction for gutters guards.
I appreciate the follow ups and there was excellent customer service from Greg Calhoun ( I hope I spelled his name correctly) who has ALWAYS been upfront and honest with me on everything. This is not my first merry go round with them because they are good, honest and make sure they stand behind their word.
The contractor did not replace fascia board, that needed replacing. Though he did come back, when I contacted Taylor. Now I'm seeing another area that may be caused by the same issue; new gutters placed over bad fascia board. Preston Thurman
Had issues with the roof and then the doors needed additional work. Taylor responded but the quality control should never be left to subcontractors. You still owe me some pricing on a new bathroom
Taylor Construction is a home improvement company based in Atlanta, serving homeowners since 1967. The company specializes in a range of construction and manufacturing services, including gutter installation and replacement windows. Taylor Construction offers various window options, such as bay and bow windows, awning windows, and high-performance models, catering to diverse aesthetic and functional needs. Targeting residential customers in the Atlanta area, Taylor Construction provides solutions aimed at enhancing the safety and efficiency of homes. In addition to their core services, the company also offers siding options and kitchen cabinet refacing, making it a versatile choice for homeowners looking to improve their living spaces. With a commitment to quality and customer satisfaction, Taylor Construction supports homeowners in making informed decisions about their home improvement projects.
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