Taylor Construction is a home improvement company based in Atlanta, serving homeowners since 1967. The company specializes in a range of construction and manufacturing services, including gutter installation and replacement windows. Taylor Construction offers various window options, such as bay and bow windows, awning windows, and high-performance models, catering to diverse aesthetic and functional needs. Targeting residential customers in the Atlanta area, Taylor Construction provides solutions aimed at enhancing the safety and efficiency of homes. In addition to their core services, the company also offers siding options and kitchen cabinet refacing, making it a versatile choice for homeowners looking to improve their living spaces. With a commitment to quality and customer satisfaction, Taylor Construction supports homeowners in making informed decisions about their home improvement projects.
Taylor Construction receives high praise from many customers for their quality work and professionalism, particularly in window and deck installations. Reviewers frequently highlight the speed and reliability of the staff, noting that they often exceed expectations and provide excellent service.
Positive experiences include timely appointments and informative consultations, which contribute to a strong overall impression of the company. However, there are significant concerns regarding the company's leadership, with multiple reviews citing allegations of racism associated with the president, which has negatively impacted the company's reputation. Additionally, some customers report issues with unprofessional sales tactics and delays in project completion, particularly with shower installations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 164 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 1.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 164 most recent reviews.
“Earlier this year we faced the nightmare task of having all the plumbing in our house replaced because of defective p...”
“So one day instalation means you can't use your shower with doors for one month after Taylor has received full payment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | — | 164 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | 4.7 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Taylor Construction is #3 of 5 on overall rating in this group. On value, Builders Emporium scores higher (5.0 vs 4.3).
164 reviews of Taylor Construction. Filter by what matters to you.
We have had a few projects done through Taylor, so doing the gutters was an easy next step. They are a great team to work with. Everything went as expected for a Taylor project from A to Z, and we are pleased with the results.
The personnel that I had dealings were very professional and the technicians did an excellent job of installing and cleaning up the property upon completion. Highly recommend to anyone.
Taylor Construction is top notch! Very pleased with the first phase installation of our windows. Looking forward to installing the remaining windows. Employees are professional and friendly!
Quick answers to the questions people ask most.
Yes, Taylor Construction has received a mix of reviews, with a current rating of 4.2 out of 5 based on numerous customer experiences. Many customers have praised the quality of work and professionalism of the staff.
Taylor Construction is not a scam; it has verified reviews that highlight both positive and negative experiences. While some customers reported issues with service, many others have expressed satisfaction with their projects.
Taylor Construction specializes in various construction and home improvement services, including deck building, plumbing replacements, and installation of gutters and windows.
Taylor Construction accepts various payment methods, though specific options may vary. It's best to contact their customer support for detailed information regarding payment plans.
Taylor Construction addresses customer complaints by prioritizing prompt responses and resolutions. Many positive reviews indicate that the company is committed to ensuring customer satisfaction, even after installation.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Taylor installed my windows as promised and I was pleased with the workmanship.
We had a great experience we your company and the people you hire dose a very good job thk
When I brought the first set of windows, everything was great and all promises was kept. The second set was a another story, they promise 50.00 gift card but never received anything, even when I call and communicate this with them over a period of time, this was very disappointed and dissatisfied with reputable company such as this.
Jeff the project manager was terrible. He’s a big liar and needs to lean how to talk the customer. I had to complain to his boss. I was advised it would take 3 people to do the job and took off work to be told they couldn’t they say that was scheduled. One guy came out and did the job when I wasn’t home to monitor He left my deck mess and had to very be back and clean. However Jeff’s boss was awesome he made sure everything was done right once I sent him the pics of what was done
great service
We have worked with Taylor Construction repeatedly over the last 5 years. We like Brett and have learned to trust his recommendations. We replaced ALL of the windows on our house, replaced our back patio doors, and replaced our gutter system this January. We have had an occasional issue. As soon as we called, someone came out and corrected the issue. Their installers do excellent work and they take pride in the job they do. We would recommend Taylor because they take care of our needs!
Taylor has worked on my house on 4 different occasions and I am a repeat customer because I can trust them to do the job well, on-time, and at a competitive price. Doesn't matter if you need your windows replaced, your roof repaired, or gutters maintained. Taylor will be there when you need them.
We were needing replacement windows BADLY, but was dreading the process and sales pitch, honestly. We came across an ad on TV for Taylor Construction (TC) and thought what the heck. From the start of this whole process to the very end, we were extremely pleased with the service. We were told expectations and they delivered down to the very last aspect. We were kept in the loop the entire time (manufacturing windows to spec) is not an overnight process, and the crew that came to install the windows were all extremely professional, kind, and respectful to us and our home. Making sure not a piece of trash or anything was left after they cleaned up. All around just a wonderful experience and it's amazing what new windows have done for the look of our house and the efficiency inside our home. We look forward to using TC again very soon to complete the replace the front of the house windows. Thank you, TC, we appreciate the service! Tom & Ashley Chapman Suwanee, GA.
Great company to work with from the sales team to the installers. Very knowledgeable and friendly. Will suggest to friends and family. Keep up the good work.
It was a trouble free excellent experience and job
Taylor Construction was quick to respond once I placed a call regarding gutter guard replacement due to ice & storm damage. Very pleasant to work with & very quick to respond. Excellent customer service & work was completed to perfection!
Taylor Construction is a home improvement company based in Atlanta, serving homeowners since 1967. The company specializes in a range of construction and manufacturing services, including gutter installation and replacement windows. Taylor Construction offers various window options, such as bay and bow windows, awning windows, and high-performance models, catering to diverse aesthetic and functional needs. Targeting residential customers in the Atlanta area, Taylor Construction provides solutions aimed at enhancing the safety and efficiency of homes. In addition to their core services, the company also offers siding options and kitchen cabinet refacing, making it a versatile choice for homeowners looking to improve their living spaces. With a commitment to quality and customer satisfaction, Taylor Construction supports homeowners in making informed decisions about their home improvement projects.
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