Taylor Construction did an OUTSTANDING…
Taylor Construction did an OUTSTANDING job replacing my windows. I have several more windows that need replacing and I will use them again for those!

Taylor Construction is a home improvement company based in Atlanta, serving homeowners since 1967. The company specializes in a range of construction and manufacturing services, including gutter installation and replacement windows. Taylor Construction offers various window options, such as bay and bow windows, awning windows, and high-performance models, catering to diverse aesthetic and functional needs. Targeting residential customers in the Atlanta area, Taylor Construction provides solutions aimed at enhancing the safety and efficiency of homes. In addition to their core services, the company also offers siding options and kitchen cabinet refacing, making it a versatile choice for homeowners looking to improve their living spaces. With a commitment to quality and customer satisfaction, Taylor Construction supports homeowners in making informed decisions about their home improvement projects.
Taylor Construction receives high praise from many customers for their quality work and professionalism, particularly in window and deck installations. Reviewers frequently highlight the speed and reliability of the staff, noting that they often exceed expectations and provide excellent service.
Positive experiences include timely appointments and informative consultations, which contribute to a strong overall impression of the company. However, there are significant concerns regarding the company's leadership, with multiple reviews citing allegations of racism associated with the president, which has negatively impacted the company's reputation. Additionally, some customers report issues with unprofessional sales tactics and delays in project completion, particularly with shower installations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 164 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 1.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 164 most recent reviews.
“Earlier this year we faced the nightmare task of having all the plumbing in our house replaced because of defective p...”
“So one day instalation means you can't use your shower with doors for one month after Taylor has received full payment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | — | 164 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | 4.7 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Taylor Construction is #3 of 5 on overall rating in this group. On value, Builders Emporium scores higher (5.0 vs 4.3).
164 reviews of Taylor Construction. Filter by what matters to you.
Taylor Construction did an OUTSTANDING job replacing my windows. I have several more windows that need replacing and I will use them again for those!
A job well done! My husband and I have enjoyed the convenience the built in shower made for our handicaps. I really like, how it is so easy to clean.
They redone our master shower and it is awesome. Would use them again and plan to for our gutters. Excellent job
that two guys that put in my tub they did a real good job the even cleaned up after their self I don't think I could have ask for any better job I really love my walk-in tub thank you very much and I do appreciate it Lily Maynor
Quick answers to the questions people ask most.
Yes, Taylor Construction has received a mix of reviews, with a current rating of 4.2 out of 5 based on numerous customer experiences. Many customers have praised the quality of work and professionalism of the staff.
Taylor Construction is not a scam; it has verified reviews that highlight both positive and negative experiences. While some customers reported issues with service, many others have expressed satisfaction with their projects.
Taylor Construction specializes in various construction and home improvement services, including deck building, plumbing replacements, and installation of gutters and windows.
Taylor Construction accepts various payment methods, though specific options may vary. It's best to contact their customer support for detailed information regarding payment plans.
Taylor Construction addresses customer complaints by prioritizing prompt responses and resolutions. Many positive reviews indicate that the company is committed to ensuring customer satisfaction, even after installation.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I had an issue with my siding and one of my windows I called my salesman Andy Taylor and someone came out immediately and replaced my window and siding.
The tech was thorough & helpful to resolve our gutter problem. Thank you.
Mismatched shower wand never swapped out as promised, hot water heater too small for tub, not swapped out as promised. Damaged wood floor outside bathroom ( not just scratched, but dug in ), broke toilet seat, didn’t repair. Let my bathroom in shambles.
They have been very professional from our gutters to our walk-in shower. We will have another bath done soon. Wonderful and caring from beginning to end!!!
They did an excellent job. The workers were efficient and made sure everything looked right. The gutter guard gutter works great with exception of around the chimney. They returned and worked on the chimney which helped a lot.
I would recommend Taylor construction to my family and friends for the great work they performed both on my windows and my gutters. They did a excellent job . Thank you guys .
They did a great job. I was highly satisfied and would recommend Taylor construction to everyone.
The salesman was great, installers were neat & efficient. The only complaint I have is the fact that each time it rains, the screens retain water for quite awhile, prohibiting a clear view out the windows for hours after the rain. I reached out about this and Rain-X was recommended.
Taylor Construction did our sunroom windows in 2002--a job that involved 17 windows of varying sizes. The job was done to perfection. So when we needed gutter covers this summer (2018) we called them. Once again the work was done on time and to perfection. They really care about quality and about customer satisfaction. I recommend them enthusiastically and without reservation.
Very polite crew. Completed work quickly, all was cleaned up.
Great job and well done.
Taylor construction sold and installed 31 windows. The installation was on time and the crew did an excellent job of protextinguisher my shrubbery and cleaned and disposed of all packaging, took the old windows and screens for disposal.
great job on installing replacement windows.
Taylor Construction is a home improvement company based in Atlanta, serving homeowners since 1967. The company specializes in a range of construction and manufacturing services, including gutter installation and replacement windows. Taylor Construction offers various window options, such as bay and bow windows, awning windows, and high-performance models, catering to diverse aesthetic and functional needs. Targeting residential customers in the Atlanta area, Taylor Construction provides solutions aimed at enhancing the safety and efficiency of homes. In addition to their core services, the company also offers siding options and kitchen cabinet refacing, making it a versatile choice for homeowners looking to improve their living spaces. With a commitment to quality and customer satisfaction, Taylor Construction supports homeowners in making informed decisions about their home improvement projects.
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