Taylor Construction is a home improvement company based in Atlanta, serving homeowners since 1967. The company specializes in a range of construction and manufacturing services, including gutter installation and replacement windows. Taylor Construction offers various window options, such as bay and bow windows, awning windows, and high-performance models, catering to diverse aesthetic and functional needs. Targeting residential customers in the Atlanta area, Taylor Construction provides solutions aimed at enhancing the safety and efficiency of homes. In addition to their core services, the company also offers siding options and kitchen cabinet refacing, making it a versatile choice for homeowners looking to improve their living spaces. With a commitment to quality and customer satisfaction, Taylor Construction supports homeowners in making informed decisions about their home improvement projects.
Taylor Construction receives high praise from many customers for their quality work and professionalism, particularly in window and deck installations. Reviewers frequently highlight the speed and reliability of the staff, noting that they often exceed expectations and provide excellent service.
Positive experiences include timely appointments and informative consultations, which contribute to a strong overall impression of the company. However, there are significant concerns regarding the company's leadership, with multiple reviews citing allegations of racism associated with the president, which has negatively impacted the company's reputation. Additionally, some customers report issues with unprofessional sales tactics and delays in project completion, particularly with shower installations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 164 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 1.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 164 most recent reviews.
“Earlier this year we faced the nightmare task of having all the plumbing in our house replaced because of defective p...”
“So one day instalation means you can't use your shower with doors for one month after Taylor has received full payment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | — | 164 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | 4.7 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Taylor Construction is #3 of 5 on overall rating in this group. On value, Builders Emporium scores higher (5.0 vs 4.3).
164 reviews of Taylor Construction. Filter by what matters to you.
Excellent customer service - excellent product! I had a shower installed where my bathtub had been. This company did an amazing job and the customer service was the best I have ever seen with what to expect and follow up. They are top notch!!
A very good job!
I had Taylor 2 years ago put in a walking shower . Taylor left my bathroom woodwork all nicked up and the floor with dents in it plus a lot of glue which I still can not get up 2 years later. they sent someone out to fix these issue his solution was to paint over all the damage instead of replacing it . the paint on the floor has now washed away so I have black spots on my white floor. an I am very unhappy with the way my bathroom looks today instead of being very please . I payed over $8000.00 dollars for this mess . think twice before using taylor .
Quick answers to the questions people ask most.
Yes, Taylor Construction has received a mix of reviews, with a current rating of 4.2 out of 5 based on numerous customer experiences. Many customers have praised the quality of work and professionalism of the staff.
Taylor Construction is not a scam; it has verified reviews that highlight both positive and negative experiences. While some customers reported issues with service, many others have expressed satisfaction with their projects.
Taylor Construction specializes in various construction and home improvement services, including deck building, plumbing replacements, and installation of gutters and windows.
Taylor Construction accepts various payment methods, though specific options may vary. It's best to contact their customer support for detailed information regarding payment plans.
Taylor Construction addresses customer complaints by prioritizing prompt responses and resolutions. Many positive reviews indicate that the company is committed to ensuring customer satisfaction, even after installation.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
TAYLOR Construction replaced the bottom floor windows in my home 3.5 years ago. It was a home built in the early 90s with single-pane windows that were all nailed shut. They came out and presented to us several window products they had available. Within a couple of months, they had all of the windows made and installed - it was just in time for the winter weather... They did such a great job - the double-pane tinted windows are effective and looks great on the house... I had them come back and replace the top floor windows with the same models they used on the bottom floor... great energy-savers. I even had one down-stairs window broken last year...they had it replaced fairly quickly at no cost - great warranty. I will definitely have them come back to replace our foyer window along with our entire door and side windows.
The high-level of customer care provided by both the sales team and work crew was exceptional. The quality of materials used, in my case windows and attic insulation, was made using quality materials that perform as expected. I'm so pleased with the overall experiences, I will continue my relationship with Taylor Construction for future home-improvement projects and recommend them to friends, family and anyone else in need of quality materials/services.
Taylor Construction did an excellent job in replacing our windows. We had all the windows in our home replaced and they completed the job in one day. I would highly recommend them if you plan to replace your windows. They also did a great job at cleaning everything up when they were finished.
So far Gutter Guards doing good. Nice looking Gutters.
This is the second time we used Taylor Construction. We find them totally professional in their handing of projects from start to finish. We had a informative session before we decided on using them for remodeling our bathrooms. The representative answered all of our question. The installation was totally professional and there was a followup to see if we were satisfied. We previously used this company for installation of gutter guards and were very happy with the way the project was handled.
Very happy with the product. Had one very minor problem, they came over and took care of it.
Very good customer oriented, The two brothers that installed the tub were so determined to do a job that pleased us. And so they did. I have had calls from Taylor Construction asking if the job was done right and if we were pleased. I appreciate their concern that we are completely satisfied.
They were honest and did everything they said they were going to do.The job was completed in a timely manner and the workmanship was of high quality.
Everyone that we dealt with was knowledgeable about the product and helpful. We were not pressured into purchasing more than we needed or could afford. Taylor Construction is a company that can be trusted.
The caulking around the windows has started to crack within two month of installation. Other than that, I am very satisfied up to this point.
Taylor Construction is a home improvement company based in Atlanta, serving homeowners since 1967. The company specializes in a range of construction and manufacturing services, including gutter installation and replacement windows. Taylor Construction offers various window options, such as bay and bow windows, awning windows, and high-performance models, catering to diverse aesthetic and functional needs. Targeting residential customers in the Atlanta area, Taylor Construction provides solutions aimed at enhancing the safety and efficiency of homes. In addition to their core services, the company also offers siding options and kitchen cabinet refacing, making it a versatile choice for homeowners looking to improve their living spaces. With a commitment to quality and customer satisfaction, Taylor Construction supports homeowners in making informed decisions about their home improvement projects.
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