Installed a shower unit in my home
Installed a shower unit in my home. Professional, knowledgeable workers, completed the job in a timely manner. Very satisfied with the shower. Thanks Taylor Construction!!!!!

Taylor Construction is a home improvement company based in Atlanta, serving homeowners since 1967. The company specializes in a range of construction and manufacturing services, including gutter installation and replacement windows. Taylor Construction offers various window options, such as bay and bow windows, awning windows, and high-performance models, catering to diverse aesthetic and functional needs. Targeting residential customers in the Atlanta area, Taylor Construction provides solutions aimed at enhancing the safety and efficiency of homes. In addition to their core services, the company also offers siding options and kitchen cabinet refacing, making it a versatile choice for homeowners looking to improve their living spaces. With a commitment to quality and customer satisfaction, Taylor Construction supports homeowners in making informed decisions about their home improvement projects.
Taylor Construction receives high praise from many customers for their quality work and professionalism, particularly in window and deck installations. Reviewers frequently highlight the speed and reliability of the staff, noting that they often exceed expectations and provide excellent service.
Positive experiences include timely appointments and informative consultations, which contribute to a strong overall impression of the company. However, there are significant concerns regarding the company's leadership, with multiple reviews citing allegations of racism associated with the president, which has negatively impacted the company's reputation. Additionally, some customers report issues with unprofessional sales tactics and delays in project completion, particularly with shower installations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 164 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 1.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 164 most recent reviews.
“Earlier this year we faced the nightmare task of having all the plumbing in our house replaced because of defective p...”
“So one day instalation means you can't use your shower with doors for one month after Taylor has received full payment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | — | 164 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | 4.7 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Taylor Construction is #3 of 5 on overall rating in this group. On value, Builders Emporium scores higher (5.0 vs 4.3).
164 reviews of Taylor Construction. Filter by what matters to you.
Installed a shower unit in my home. Professional, knowledgeable workers, completed the job in a timely manner. Very satisfied with the shower. Thanks Taylor Construction!!!!!
We are so pleased with everything from A to Z. They were on time, professional, and thorough. Everyone has been nice and knowledgeable, answered all my questions and did great work. The gutter guards look great and we love them. The price was reasonable and fair. We will be recommending Taylor Construction to our family and friends without hesitation. Thanks so much for a great experience.
Quick answers to the questions people ask most.
Yes, Taylor Construction has received a mix of reviews, with a current rating of 4.2 out of 5 based on numerous customer experiences. Many customers have praised the quality of work and professionalism of the staff.
Taylor Construction is not a scam; it has verified reviews that highlight both positive and negative experiences. While some customers reported issues with service, many others have expressed satisfaction with their projects.
Taylor Construction specializes in various construction and home improvement services, including deck building, plumbing replacements, and installation of gutters and windows.
Taylor Construction accepts various payment methods, though specific options may vary. It's best to contact their customer support for detailed information regarding payment plans.
Taylor Construction addresses customer complaints by prioritizing prompt responses and resolutions. Many positive reviews indicate that the company is committed to ensuring customer satisfaction, even after installation.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Thinking back to the very initial introduction to this company we were pleased then Rep. Mr. Andy Taylor came to our home to make his presentation to us and we were SOLD. :) Our full bath could have never turned out so awesome from my husband and Taylor Construction teams, the installers were great and the closing was smooth. Would recommend this company to all.
The crew arrived on time. Completed the install promptly but carefully. They were very considerate if our carpeting since it had rained. We have used Taylor for a new roof and previous windows. Our salesman was profession but had a great sense of humor.
Excellent work. Right on price.
We had new windows put in our home. We are very pleased with the work and the work ethic the guys put into the job. Our windows look great and we are very happy with them.
Our experience with Taylor construction was great from the start. That is from scheduling to the completion of the projects. The entire team was great starting with Joe. The installers were very couterious and professional. They arrived when promised, cleaned up when they were finished and ask if we had any questions. This was one of the best experiences that I have every had with any company. Taylor was recommended to us from a friend that used them over 25 years ago and the same level of service is the same today. Thanks for your professionalism and service.
A good job was done by service tech and it was done in a timely fashion.
Sales Rep Robert L did an excellent job in demonstrating to me the different types of windows which allowed me to make an informed decision in my purchase. I was constantly kept up to date on the progress of the windows and when installation would take place. I have been changing out the windows throughout my house (in stages) and I can say the quality of the windows and look has completely transformed my house. I would recommend this company as you get value for your money!
Great customer service from start ( discussing options) to installation of selected choices and follow up. The installation team was prompt, professional and cleaned up everything, leaving the area immaculate! Thanks to Craig, Peter Fisher and all who insured we were happy and satisfied with the work done.
I love taylor construction . They put in our gutters and shower. Flawless work. The people friendly and sweet. I would refer them to everyone that needs your services.
Good service, installers were top notch.
Even though we had a couple of hiccups during the install of our walk-in tub the guys on the work crew didn't quit trying to please. They did their best to accommodate our requests and to get the problems resolved as quickly as possible.
Recently replaced gutters and windows with Taylor Construction and very pleased with the whole experience. Excellent product and excellent service!!
Cost more than expected, had to upgrade water heater but have overall enjoyed the walk-in tub. Very easy entering and exiting.
TAYLOR CONSTRUCTION REPLACED SOME WINDOWS IN MY HOUSE IN 2017-THE WORKMEN WERE FAST, EFFICIENT, PLEASANT AND CLEANED UP AFTER THEMSELVES. THE WINDOWS ARE STILL BEAUTIFUL AND FUNCTIONAL AND I LOOK FORWARD TO WORKING WITH THEM AGAIN. MRS ROSEMARIE PRUITT, LAWRENCEVILLE, GA.---I HAVE GIVEN 4 STARS INSTEAD OF 5 BECAUSE THEY WERE A LITTLE PRICEY.
I'm very pleased with my gutters and have received many compliments from friends on their appearance. No more cleaning gutters!!!
Taylor Construction is a home improvement company based in Atlanta, serving homeowners since 1967. The company specializes in a range of construction and manufacturing services, including gutter installation and replacement windows. Taylor Construction offers various window options, such as bay and bow windows, awning windows, and high-performance models, catering to diverse aesthetic and functional needs. Targeting residential customers in the Atlanta area, Taylor Construction provides solutions aimed at enhancing the safety and efficiency of homes. In addition to their core services, the company also offers siding options and kitchen cabinet refacing, making it a versatile choice for homeowners looking to improve their living spaces. With a commitment to quality and customer satisfaction, Taylor Construction supports homeowners in making informed decisions about their home improvement projects.
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