Still waiting for order from June
Still waiting for order from June. No response for delivery date or for return money back.

The Boutique Soccer is an online retailer specializing in classic football jerseys and soccer-related merchandise. Catering to soccer enthusiasts and collectors, the company offers a wide selection of original quality jerseys from various clubs and national teams, including popular retro designs. Customers can also find soccer equipment such as kits and balls, as well as personalized custom printing services. With a commitment to providing exceptional service, The Boutique Soccer ensures fast shipping worldwide and free returns on orders over a specified amount. The company's user-friendly website features promotions, including discounts for first-time buyers, making it a go-to destination for soccer fans looking to elevate their game and show support for their favorite teams.
The Boutique Soccer receives mixed feedback from customers, with a significant number expressing frustration over order fulfillment and customer service. Many reviewers report issues with not receiving their orders or experiencing long delays, often without any communication from the company.
Complaints about unresponsive customer service are prevalent, with several customers stating they sent multiple emails without receiving a reply. However, there are positive remarks regarding the quality of the jerseys and the smoothness of transactions when orders are successfully completed. Some customers appreciate the timely delivery of their items and the accurate sizing guides. Overall, while the product quality garners praise, the persistent issues with order management and customer support lead to a predominantly negative sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.7 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Smooth transaction and timely delivery, no issues at all”
“Ordered but never received”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.7 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | 3.3 out of 5 (fair) | 1.7 out of 5 (poor) | — | 60 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 1.9 out of 5 (poor) | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: The Boutique Soccer is #3 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 1.7).
60 reviews of The Boutique Soccer. Filter by what matters to you.
Still waiting for order from June. No response for delivery date or for return money back.
Shipment from order #25156 The jersey I ordered in March still has not arrived. My emails were answered until two months ago, and in such a tone that I do not even wish to detail it here. Whoever cannot fulfill an order should rather work on that instead of writing ironic replies. For two months now you have not responded, but if you do not do so as soon as possible, our case will take another course. I am not willing to give up a single cent because of these amateurs.
I love how detailed and well-made these jerseys are.
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Polarized pattern: few middle ratings. 42% of recent reviews are 4–5★ and 50% are 1–2★.
Fast delivery and the product matched the description perfectly.
Hello Boutique Soccer, So I made an order last month, July 16th and it hasn't arrived yet (which at this point I totally get it that it takes 25 days or a whole month to ship). But this isn't about that. I also made another purchase on aug 1st on France 2006 Zidane jersey and I ordered a wrong size by mistake. I tried emailing you guys to change the shirt size, but no reply what so ever. Instagram no. Emails no. and then finally, the worse news - "shipping on its way". I'm not here to complain but to reach out to you guys as a last resort. PLEASE CHANGE THE SHIRT SIZE!!!! I know its not too late. and one more thing please have some courtesy to reply back to your customers. Not angry, just sad that such a good website isn't growing or paying attention to its customers :( My Orders : 21th July (Order #29869) 1st August (Order #30962)
Overall good but the tracking information could be improved.
I was worried about quality but it exceeded all expectations.
Jeg fik min trøje i dag, bestilt for 38 dage siden, så firmaet eksisterer heldigvis og trøjen er ok kvalitet, så jeg er tilfreds med slutresultatet. Som forbruger ville jeg gerne have vidst, at varen kommer direkte fra Kina og et firma ved navn Fanny. Dem handler jeg nemlig ikke med. Og jeg er heller ikke interesseret i at produktet leveres på trappestenen. Jeg kunne heller ikke følge produktet undervejs
Received two mystery football shirts that shipped from China. The tag on the “Arsenal” shirt links to a French kit and the “Ireland” kit was clearly fake. They arrived in a dusty plastic bag, not the fancy box shown online. The “treasure trove” turned out to be just two plain tees, no extras, no info. Plus, I had to pay an extra 31 AED on delivery that wasn’t mentioned before. Also, their Instagram says they’re EU-based, but my package shipped from China. Very poor and misleading all around. Contacted the company for an explanation and resolution to be offered store credit if I return at my own expense. Pants company
Op mijn eerdere review een reactie gekregen waarin men mij een beetje belachelijk probeert te maken. Dit zegt wel genoeg. Zoals eerder aangegeven heb ik het originele shirt van Adidas zelf ontvangen en dan durft men ook nog te zeggen dat het productieland niet kan. Wat een stelletje boeven.
My order has arrive today I am soo glad the quality best
Bad experience! We ordered a shirt on June 8th. No delivery even after 8 weeks! Tracking link has expired... Contacting the support team twice. First answer: sorry, we are short of staff. No answer to second email. I would strongly recommend not to do business with this group.
I order 2 pieces on 14.7. It still didn t arrive. I wrote a message to customer support, 7 days ago, and they didn t reply, even though they wrote that will answer in max 5 days. I don t have idea where is my shipment. Update: After this, Boutique soccer replied on my mail to wait a bit more. Now it passed 14 days, so 45 days in total. I wrote few more mails to check where is the order, no response.
Een Boca Juniors shirt besteld met opdruk, maar dat had ik beter niet kunnen doen. De kwaliteit is waardeloos en de opdruk zit er gewoon scheef op. Ze geven op hun website aan dat ze orginele shirts leveren, maar dat is een leugen. Ik heb een origineel shirt bij Adidas besteld en dan zie je wat voor een troep ze verkopen. De kwaliteit van de stof en de pasvorm is een wereld van verschil. Het originele Adidas shirt zit perfect terwijl hun shirt voor geen meter zit. Made in Thailand terwijl het originele shirt made in Argentinië is. Koop hier dus absoluut niks, want het zijn oplichters.
Mi orden #31077 Me gusta mucho la variedad y la facilidad de encontrar producto, pero hecho en falta más comunicación o saber donde está mi paquete, al menos un número de seguimiento, hice mi pedido el 31 de julio estamos a 13 de agosto y todavía no se ha enviado, sé que el plazo es de 7 a 25 dias, pero no puede ser que todavía esté procesado y siga sin moverse.
Niestety nie przeczytałem złych opinii przed zakupem. Moje zamówienie złożone 15 lipca 2025 r. i od tej pory nic a jest już 12 sierpnia 2025 r. Na maile nie odpisują, przesyłki nie ma, nie ma nawet numeru listu przewozowego. Fatalna obsługa. Myślę, że to zwykłe wyłudzenie. NIE POLECAM! Uważajcie! Edit: Koszulki dotarły. Są dobrej jakości. Ale czas oczekiwania naprawdę długi lecz faktycznie zgodny z regulaminem.
From browsing to unboxing, it was a great shopping journey.
The Boutique Soccer is an online retailer specializing in classic football jerseys and soccer-related merchandise. Catering to soccer enthusiasts and collectors, the company offers a wide selection of original quality jerseys from various clubs and national teams, including popular retro designs. Customers can also find soccer equipment such as kits and balls, as well as personalized custom printing services. With a commitment to providing exceptional service, The Boutique Soccer ensures fast shipping worldwide and free returns on orders over a specified amount. The company's user-friendly website features promotions, including discounts for first-time buyers, making it a go-to destination for soccer fans looking to elevate their game and show support for their favorite teams.
This profile hasn't been claimed by the business owner.