Great people to work with
I have been doing a lot of business with Mary, Chie and Kelsey. They have always been so professional, it is always a pleasure to work with them.

Trinity Logistics is a logistics and supply chain management company that specializes in providing comprehensive transportation solutions. The company offers a range of services, including freight brokerage, logistics management, and supply chain optimization. By leveraging advanced technology and a network of carriers, Trinity Logistics aims to streamline shipping processes and enhance operational efficiency for businesses across various industries. Targeting small to medium-sized enterprises, as well as larger corporations, Trinity Logistics caters to customers seeking reliable and cost-effective shipping options. With a focus on customer service and tailored logistics solutions, the company works to meet the specific needs of each client, ensuring their goods are transported safely and efficiently from origin to destination. Through its commitment to innovation and responsiveness, Trinity Logistics positions itself as a valuable partner in the logistics sector.
Trinity Logistics receives high praise for its exceptional customer service and efficient communication, with many reviewers highlighting the helpfulness and responsiveness of their staff. Customers appreciate the ease of arranging shipments and the quick turnaround times, often mentioning specific representatives like Kelsi, Doug, and Peter for their outstanding support.
However, there are notable complaints regarding the accounting process, which some find cumbersome and inefficient, often requiring multiple contacts to resolve issues. Additionally, there are concerns about load management, with instances of overweight loads and delays reported by carriers. Despite these criticisms, the overall sentiment remains positive, reflecting a strong reputation for service quality in the logistics sector.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 905 | 100% | -2.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.9 | 15 |
| Sep 24 | 4.4 | 13 |
| Oct 24 | 5.0 | 10 |
| Nov 24 | 5.0 | 4 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 6 |
| Mar 25 | 5.0 | 4 |
| Apr 25 | 4.6 | 9 |
| May 25 | 1.0 | 2 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The customer service We received from our contact is just outstanding”
“The accounting process needs a lot of work”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.5 out of 5 (good) | 4.1 out of 5 (good) | −8% | 905 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Trinity Logistics is #1 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 3.5).
500 reviews of Trinity Logistics. Filter by what matters to you.
I have been doing a lot of business with Mary, Chie and Kelsey. They have always been so professional, it is always a pleasure to work with them.
We use to work with Trinity logistics since 2003 , never had any complaints, dispatch always helpful. Also we like 1.5% quick pay program. Thanks trinity.
This is the worst racist company I ever experienced in my life time .. please companies stop doing business with these criminals !!! Trucker please found freight somewhere else... the rates are under the national average and the only thing you can rely on is the lies coming from the dispatchers each day .. please stop using this company at all cost !!!! Black and brown people please run as fast as you can ... they will put you out of business just because of your skin color !!!! It’s a shame what we as trucker letting these brokers do to us and the trucking business.. they are literally putting us out of business ... go straight to the shippers and if that doesn’t work don’t pull the load ... we are doing all the work and they are reaping all the benefits... shame on us and the shippers !!!!!!
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I’m always given the vital information I need to pick up and deliver loads. Even when there are issues they are handled judiciously and quickly. I’m pleased with my experience. So far I’ve mostly hauled one way with Trinity. I’d like to be able to haul both ways more often.
We've been working with trinity for years. They are easy to work with and very reliable. We'd love to move more freight for them ..
Very good company
They are really amazing in term of rates and behaviour
They are quick on sending RC out. The brokers are great with communication.
Was great working with you
Easy to book loads and submit paperwork. Great company to work with.
Logistics Coordinator Taylor Holthaus was advised that carrier had been overloaded and didnt care, however he was quick to blame the driver for not getting scaled immediately. Taylor refused to compensate the driver even after prove of overweight by shipper was provided.
Great Brokers and good communication!
Trinity Logistics is a logistics and supply chain management company that specializes in providing comprehensive transportation solutions. The company offers a range of services, including freight brokerage, logistics management, and supply chain optimization. By leveraging advanced technology and a network of carriers, Trinity Logistics aims to streamline shipping processes and enhance operational efficiency for businesses across various industries. Targeting small to medium-sized enterprises, as well as larger corporations, Trinity Logistics caters to customers seeking reliable and cost-effective shipping options. With a focus on customer service and tailored logistics solutions, the company works to meet the specific needs of each client, ensuring their goods are transported safely and efficiently from origin to destination. Through its commitment to innovation and responsiveness, Trinity Logistics positions itself as a valuable partner in the logistics sector.
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