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Trinity Logistics is a logistics and supply chain management company that specializes in providing comprehensive transportation solutions. The company offers a range of services, including freight brokerage, logistics management, and supply chain optimization. By leveraging advanced technology and a network of carriers, Trinity Logistics aims to streamline shipping processes and enhance operational efficiency for businesses across various industries. Targeting small to medium-sized enterprises, as well as larger corporations, Trinity Logistics caters to customers seeking reliable and cost-effective shipping options. With a focus on customer service and tailored logistics solutions, the company works to meet the specific needs of each client, ensuring their goods are transported safely and efficiently from origin to destination. Through its commitment to innovation and responsiveness, Trinity Logistics positions itself as a valuable partner in the logistics sector.
Trinity Logistics receives high praise for its exceptional customer service and efficient communication, with many reviewers highlighting the helpfulness and responsiveness of their staff. Customers appreciate the ease of arranging shipments and the quick turnaround times, often mentioning specific representatives like Kelsi, Doug, and Peter for their outstanding support.
However, there are notable complaints regarding the accounting process, which some find cumbersome and inefficient, often requiring multiple contacts to resolve issues. Additionally, there are concerns about load management, with instances of overweight loads and delays reported by carriers. Despite these criticisms, the overall sentiment remains positive, reflecting a strong reputation for service quality in the logistics sector.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 905 | 100% | -2.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.9 | 15 |
| Sep 24 | 4.4 | 13 |
| Oct 24 | 5.0 | 10 |
| Nov 24 | 5.0 | 4 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 6 |
| Mar 25 | 5.0 | 4 |
| Apr 25 | 4.6 | 9 |
| May 25 | 1.0 | 2 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The customer service We received from our contact is just outstanding”
“The accounting process needs a lot of work”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.5 out of 5 (good) | 4.1 out of 5 (good) | −8% | 905 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Trinity Logistics is #1 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 3.5).
500 reviews of Trinity Logistics. Filter by what matters to you.
Best communication respect driver on time payment it’s great job keep it up thanks
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Working with Ron Calix have been a pleasure. He’s always respectful,honest,professional and he makes sure that things are handled in the proper manner I enjoy working with Ron over the past several years ..
I have always loved working for Trinity Logistics. Friendly staff and understanding brokers. They know the business. I give them a 5-star.
Just amazing the 1st time I came across a great team!!
Very friendly and professional good communication
Great helpful
It is a very formal company, it supports everything that is needed and as a client I am very happy with all the attention they have towards me
Easy to deal with
Smooth, truly appreciate this brokerage. No matter weather working with Marsha GIlliam (which by the way is amazing to work with). To Micheal (Mike Simon), that rocks it with us each and every week. To Rick, that assists us on loads; every so often. We are truly very fortunate to work with this brokerage, with such Rocking Brokerage Team. ***Give them 20 Stars***
I love dealing with Trinity Logistics. Brandy, Lauren, Janna at the Tampa, FL office, they are beautiful people to deal with and very helpful. I cannot even imagine not hauling for them. Thank you for everything for always being there and being super supportive. 😊
Trinity Logistics is a logistics and supply chain management company that specializes in providing comprehensive transportation solutions. The company offers a range of services, including freight brokerage, logistics management, and supply chain optimization. By leveraging advanced technology and a network of carriers, Trinity Logistics aims to streamline shipping processes and enhance operational efficiency for businesses across various industries. Targeting small to medium-sized enterprises, as well as larger corporations, Trinity Logistics caters to customers seeking reliable and cost-effective shipping options. With a focus on customer service and tailored logistics solutions, the company works to meet the specific needs of each client, ensuring their goods are transported safely and efficiently from origin to destination. Through its commitment to innovation and responsiveness, Trinity Logistics positions itself as a valuable partner in the logistics sector.
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