Die Möglichkeit verschiedene Anbieter…
Die Möglichkeit verschiedene Anbieter zu nutzen ist großartig.
Wellhub, formerly known as Gympass, is a health and wellness platform that provides a single subscription service connecting employees to a variety of resources focused on fitness, mindfulness, nutrition, and sleep. The company aims to enhance employee wellbeing by offering a comprehensive suite of options that promote healthier lifestyles in the workplace. Wellhub caters to organizations looking to support their employees' overall health and productivity. By investing in Wellhub services, companies can provide their employees with flexible access to wellness plans that fit their individual needs. This approach not only encourages healthier habits but also fosters a more engaged and motivated workforce.
Wellhub receives a mix of feedback from its users, with a notable emphasis on the quality of customer service. Many reviewers praise the staff's responsiveness and helpfulness, particularly highlighting interactions via Instagram, where representatives like Bruna and Beatriz are commended for their patience and efficiency in resolving issues.
However, there are significant complaints regarding the service itself, including frustrations with the check-in system and billing practices, with some users reporting unexpected charges and difficulties in managing their accounts. Additionally, the new cancellation policies have drawn criticism for being unacceptable. While the customer service experience is often described as excellent, the operational issues detract from the overall satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 25 | 4.5 | 25 |
| Nov 25 | 3.6 | 35 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Muito fácil de utilizar o app e a quantidade de locais e atividades disponíveis”
“ATTUALMENTE HO ACCOUNT BLOCCATO”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports & Recreation.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | — | 60 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 0% | 343 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | — | 85 | |
| 1.7 out of 5 (poor) | 100 out of 100 | 1.5 out of 5 (poor) | — | 60 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 0% | 43 |
Bottom line: Wellhub is #3 of 5 on overall rating in this group. On website & app, ONE Sports Warehouse scores higher (5.0 vs 3.6).
60 reviews of Wellhub. Filter by what matters to you.
Die Möglichkeit verschiedene Anbieter zu nutzen ist großartig.
Es ist total unkompliziert
Porque tengo a una cuadra de mi casa un gimnasio nuevo hermoso, con muy buenas máquinas y el costo es EXCELENTE con respecto a la calidad del servicio.
L'app potrebbe offrire un buon vantaggio economico ma purtroppo presenta dei problemi tecnici e soprattutto l'assistenza è inesistente. Ieri, per esempio, ho prenotato, fatto regolare checkin, partecipato alla lezione ma poi mi è arrivata la notifica che segnalava il contrario con conseguente blocco delle prenotazioni fino al mese successivo o pagamento di una penale annullando il vantaggio economico. Ho scritto all'assistenza che per contratto dovrebbe risolvere il problema nelle tre ore lavorative ma ho ricevuto solo un inutile messaggio automatico. Quindi riassumendo le potenzialità ci sarebbero ma vengono annullate da un'app malfunzionante e un'assistenza inesistente
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Abbonamento orizzontale fantastico: poter accedere a tante strutture senza dover sottoscrivere un abbonamento specifico per ogni palestra è davvero comodo. Tuttavia, dovrebbe essere più modulabile. Invece di avere solo un abbonamento “open” costoso per una struttura, sarebbe meglio prevedere una formula base o personalizzabile in accordo con la palestra, pagando solo per ciò che realmente si utilizza. Se non uso la piscina o i corsi, perché dovrei pagarli nell’abbonamento open? Inoltre, l’assistenza via app è un po’ carente e l’interfaccia non è molto user-friendly. Infine, poter sospendere l’abbonamento solo una volta ogni sei mesi è davvero limitante: bisognerebbe avere maggiore flessibilità.quando mi pare, tanto è gestito via software.
En cuanto a studios de disciplinas como Barre, Pilates, Barralates, tienen muy buenas opciones. La ventaja es que no se está "casada" con un solo lugar, o un horario en específico.
Super buena opción para el Bienestar personal
Al ser nuevo en la aplicación, no hay mucha información para comprender su uso. Además, limita el acceso al mes a ciertos gimnasios o sitios. Además de la sección de FAQ debería haber un espacio o contacto a quien contactar para resolver nuestras dudas. Preguntar si quiero renovar la mensualidad.
Ich zahle einen Bruchteil für das von mir auserkorene Fitnessstudio, ohne knebelnde Vertragsbindung, bei der der Mitgliedspreis sinkt mit der Länge der Laufzeit. Das war für mich immer eine finanzielle Hürde, nur zum Ausprobieren war es viel zu teuer und gleich 2 Jahre, wenn ich nicht einmal weiß, ob es mir zusagt? Bei Wellhub zahle ich meine monatliche Abo-Gebühr (die nur etwas mehr, als die Hälfte beträgt, als das günstigste im Studio) und kann theoretisch monatlich kündigen. Check In funktioniert gut, wenn mal nicht, einfach App neu starten.
Mi piace la libertà di poter scegliere palestre diverse con un unico abbonamento. Migliorerei solo l’aggiornamento della app cioè nel mio caso fra le palestre c’è la Danny Gym Che risulta in lista ma verificando non rientra nel piano weelhub e nonostante ve l’abbia comunicato continua ad a essere in lista.
O Wellhub tem sido um grande incentivo na minha rotina! A praticidade de ter acesso a diversas academias e modalidades me ajudou a manter constância nos treinos e cuidar mais da minha saúde física e mental. Gosto muito da liberdade de escolher onde e quando treinar, sem complicação. A plataforma realmente facilita o bem-estar e motiva a levar uma vida mais equilibrada e saudável.
Excelente app. Permite aprovechar movilidad y probar diferentes actividades.
Great resource
Poder utilizar várias academias com o mesmo plano
Wellhub, formerly known as Gympass, is a health and wellness platform that provides a single subscription service connecting employees to a variety of resources focused on fitness, mindfulness, nutrition, and sleep. The company aims to enhance employee wellbeing by offering a comprehensive suite of options that promote healthier lifestyles in the workplace. Wellhub caters to organizations looking to support their employees' overall health and productivity. By investing in Wellhub services, companies can provide their employees with flexible access to wellness plans that fit their individual needs. This approach not only encourages healthier habits but also fosters a more engaged and motivated workforce.
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