Excellent wine at affordable prices—no…
Excellent wine at affordable prices—no gimmicks, just great value. Plus, the team is friendly, responsive, and always ready to help.

Wine Spies is an online retailer specializing in exceptional wines, offering unique deals through a daily sales model. The company's platform features a curated selection of limited-quantity wines sourced from various regions, including Napa, Sonoma, Bordeaux, and Burgundy. Customers can discover a range of varietals, such as Pinot Noir, Cabernet Sauvignon, Syrah, and Chardonnay, often at discounted prices during special events like the annual Bin Ends sale. Targeting wine enthusiasts and consumers seeking high-quality selections at competitive prices, Wine Spies provides an engaging shopping experience. The company emphasizes the importance of timely purchases, as many of their featured wines are available in limited quantities. By promoting exclusive deals and a diverse product range, Wine Spies caters to both casual wine drinkers and connoisseurs looking for remarkable finds at accessible prices.
Wine Spies consistently impresses customers with their outstanding selection of wines and exceptional customer service. Reviewers frequently highlight the helpfulness and responsiveness of agents like Shiraz and Blanc, who are praised for their quick replies and effective problem-solving skills.
Many consumers appreciate the impressive range of wines available, often noting the great prices and quality that meet or exceed expectations. However, a few reviews mention issues with orders, including concerns about shipment delays or corked wines, though these problems are typically resolved swiftly by the attentive staff. Overall, Wine Spies earns high marks for both product quality and service, making it a favored choice among wine enthusiasts. The sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.6 | 10 |
| Oct 24 | 4.8 | 26 |
| Nov 24 | 5.0 | 30 |
| Dec 24 | 4.9 | 73 |
| Jan 25 | 4.9 | 53 |
| Feb 25 | 5.0 | 17 |
| Mar 25 | 5.0 | 29 |
| Apr 25 | 5.0 | 46 |
| May 25 | 5.0 | 28 |
| Jun 25 | 5.0 | 26 |
| Jul 25 | 5.0 | 25 |
| Aug 25 | 4.9 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Wine Spies has the best customer service around”
“I was a longterm subscriber to Wine Spy but have stopped ordering from them because of terrible customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | +2% | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 2.9 out of 5 (fair) | 3.1 out of 5 (fair) | — | 1,000 |
Bottom line: Wine Spies is #1 of 5 on overall rating in this group.
500 reviews of Wine Spies. Filter by what matters to you.
Excellent wine at affordable prices—no gimmicks, just great value. Plus, the team is friendly, responsive, and always ready to help.
My first case with WS. Agent Blanc was amazing in helping find bottles of an out of stock wine. Thank you Agent Blsnc
Quick response and resolution by Agent Shiraz
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Great price for wine but had some minor issues placing the order. I emailed Wine Spies at 11:00 Pm Eastern the evening of the Memorial Day Holiday, and didn’t expect to hear back until the next 1-2 business days. Instead, I received an email from AGENT MOSCATO within minutes and my order issue was quickly resolved. In these days of lousy customer care, this AGENT for Wine Spies provided a singular experience!
After many purchases, the wine the team chooses to feature is something you can trust. High quality wine at great prices, not a gimmick. The team is also responsive to questions and very helpful. Agent Shiraz located the last bottles of some wine featured months ago for me. I was easily able to buy the rest of the stock. Cheers!
We had some friends over last night for a wine night. We ran thru several styles/regions and at one point, decided to open a Bordeaux. We selected Château Castera 2015 Médoc Crus Bourgeois and popped the cork; much to our dismay, the bottle was corked. We opened the second bottle of the same label and it too, was corked. We were quite bummed, but moved onto another Bordeaux. Meanwhile, as we are carrying on, I decided to reach out to wine spies (where I purchased these) to see if anyone else had reported issues with these bottles, or if we were just the unlucky ones. Being a holiday weekend, I fully expected not to hear back until the following week; not only did wine spies reply immediately, on a Friday night (before a holiday) mind you, but Agent Moscato sincerely apologized for the unfortunate situation, but credited my account for both bottles?!? Outstanding "customer service" is not a strong enough descriptor for how wine spies treats their customers. I love this site!
My locker arrived and I was disappointed to find a bottle was missing. The packing was damaged and some bottles were jumbled and scattered in the box; I emailed Wine Spies and within 30 minutes Agent Moscato replied and made things right. He gave me a credit for the missing bottle (the one I ordered was unavailable) and assured me they were very sorry for the inconvenience. I’m very happy with their response and I feel confident that they stand by their products and service. Great way to buy excellent wine at a discount! Thank you Agent Moscato!
I put in an order for a case and subsequently noticed another wine I wished to purchase. I sent an email requesting to swap a few bottles in the order and within minutes Agent Shiraz had taken care of me. Professional and efficient customer service with great wines on offer and what's not to like about the locker concept?! Thank you, Agent Shiraz and Wine Spies.
I reached out for some advice before making a purchase, and the support team responded quickly with detailed recommendations tailored to my needs. Their professionalism made me feel confident in my decision, and I appreciated their helpful attitude throughout.
Wine Spies is an online retailer specializing in exceptional wines, offering unique deals through a daily sales model. The company's platform features a curated selection of limited-quantity wines sourced from various regions, including Napa, Sonoma, Bordeaux, and Burgundy. Customers can discover a range of varietals, such as Pinot Noir, Cabernet Sauvignon, Syrah, and Chardonnay, often at discounted prices during special events like the annual Bin Ends sale. Targeting wine enthusiasts and consumers seeking high-quality selections at competitive prices, Wine Spies provides an engaging shopping experience. The company emphasizes the importance of timely purchases, as many of their featured wines are available in limited quantities. By promoting exclusive deals and a diverse product range, Wine Spies caters to both casual wine drinkers and connoisseurs looking for remarkable finds at accessible prices.
This profile hasn't been claimed by the business owner.