Wine Spies is an online retailer specializing in exceptional wines, offering unique deals through a daily sales model. The company's platform features a curated selection of limited-quantity wines sourced from various regions, including Napa, Sonoma, Bordeaux, and Burgundy. Customers can discover a range of varietals, such as Pinot Noir, Cabernet Sauvignon, Syrah, and Chardonnay, often at discounted prices during special events like the annual Bin Ends sale. Targeting wine enthusiasts and consumers seeking high-quality selections at competitive prices, Wine Spies provides an engaging shopping experience. The company emphasizes the importance of timely purchases, as many of their featured wines are available in limited quantities. By promoting exclusive deals and a diverse product range, Wine Spies caters to both casual wine drinkers and connoisseurs looking for remarkable finds at accessible prices.
Wine Spies consistently impresses customers with their outstanding selection of wines and exceptional customer service. Reviewers frequently highlight the helpfulness and responsiveness of agents like Shiraz and Blanc, who are praised for their quick replies and effective problem-solving skills.
Many consumers appreciate the impressive range of wines available, often noting the great prices and quality that meet or exceed expectations. However, a few reviews mention issues with orders, including concerns about shipment delays or corked wines, though these problems are typically resolved swiftly by the attentive staff. Overall, Wine Spies earns high marks for both product quality and service, making it a favored choice among wine enthusiasts. The sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.6 | 10 |
| Oct 24 | 4.8 | 26 |
| Nov 24 | 5.0 | 30 |
| Dec 24 | 4.9 | 73 |
| Jan 25 | 4.9 | 53 |
| Feb 25 | 5.0 | 17 |
| Mar 25 | 5.0 | 29 |
| Apr 25 | 5.0 | 46 |
| May 25 | 5.0 | 28 |
| Jun 25 | 5.0 | 26 |
| Jul 25 | 5.0 | 25 |
| Aug 25 | 4.9 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Wine Spies has the best customer service around”
“I was a longterm subscriber to Wine Spy but have stopped ordering from them because of terrible customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | +2% | 1,000 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 2.9 out of 5 (fair) | 3.1 out of 5 (fair) | — | 1,000 |
Bottom line: Wine Spies is #1 of 5 on overall rating in this group.
500 reviews of Wine Spies. Filter by what matters to you.
I've purchased several cases over the years from Wine Spies, and the wines have always been excellent quality, especially at the discounted prices. Recently one of the bottles I purchased was corked (it happens) and when I e-mailed requesting a credit, Agent Shiraz promptly credited the bottle price to my account.
After experiencing challenges due to a shipper’s significant mistake with two orders, Wine Spies (specifically Agent Shiraz) came to the rescue and went above and beyond to ensure a successful delivery. Once again, Wine Spies provided excellent service…and excellent wine!
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Lost case was found. No hassle, just quick results. Thank you so much. Great service!
If you have never ordered wine from Wine Spies you need to do yourself a favor and do it right now. This will quickly become your go to for your wine. The whole crew is very knowledgable, try every wine that they put up for sale on their site. They have working relationships with hundreds, if not thousands,of wineries and merchants. Customers, or as we are called, operatives, are their whole reason for doing this, which is so rare these days. They want you to try new wines and experience new wineries. They sell the whole spectrum at extremely reasonable prices. They are characters that dont take themselves too serious but when it comes to wine knowledge you wont find any better.
Wine Spies offers incredible wines at unbeatable prices, making it my go-to site for discovering new favorites. I've been ordering from them for over a year and have only had one issue with a bottle I purchased. Agent Shiraz responded immediately and resolved it quickly and professionally. Their customer service is just as impressive as their wine offerings. Highly recommend Wine Spies for any wine lover.
Agent Moscato...I had concern for a shipment that had not been delivered, answered quickly and the package did arrive later that evening a couple of days late. BUT it was Agent Moscato who communicated, assured me he would find the info to track it down, made me feel as if he was my own agent and worked for me!!
My wine friends had mentioned Wine Spies so I decided to give it a shot and see what it was about. I am so happy I did! You get a credit for signing up that I wanted to make sure that did not go to waste. I originally trying to make a purchase on a Sunday that would not go through. Wine Spies actually responded on a Sunday! When I logged back in the wine was gone. Bummer but there is always more good wine. I saw a Monbazillac that seemed really special from 1999 for an incredible price. I purchased 2 went off the do some work. I came back and tried to buy another bottle. I was told it was no longer on sale. I reached out to Wine Spies to see what that meant as it did not say sold out. Within an hour I heard back from Agent Blanc who said there were 2 bottles left and sent me a link. Total Score! Thanks Agent Blanc! I totally will be enjoying that vino hopefully with Fois Gras!
The wine menu is wonderful - so many choices and good prices. I recommend it highly, I worked with Agent Shiraz who was very helpful.
Agent Shiraz provided great customer service! Thanks!
Winespies is my favorite way to try new wines, I have been purchasing wine from them for about two years and the best part is they consistently deliver high quality wine. I can honestly say I have never been disappointed with anything I have purchased from them. I really like their descriptions/reviews, the app is easy to use, the locker feature is great, and When I reached out to customer service Agent Shiraz was quick to respond and fix the minor issue. I am so happy I found the site and tried it out!
Great fast reponse and very professional. Appreciate the feedback and offer by WineSpies. Very happy with their customer service!
Wine Spies is an online retailer specializing in exceptional wines, offering unique deals through a daily sales model. The company's platform features a curated selection of limited-quantity wines sourced from various regions, including Napa, Sonoma, Bordeaux, and Burgundy. Customers can discover a range of varietals, such as Pinot Noir, Cabernet Sauvignon, Syrah, and Chardonnay, often at discounted prices during special events like the annual Bin Ends sale. Targeting wine enthusiasts and consumers seeking high-quality selections at competitive prices, Wine Spies provides an engaging shopping experience. The company emphasizes the importance of timely purchases, as many of their featured wines are available in limited quantities. By promoting exclusive deals and a diverse product range, Wine Spies caters to both casual wine drinkers and connoisseurs looking for remarkable finds at accessible prices.
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