Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
Wisper Internet receives a mixed response from customers, with 55% expressing satisfaction while 31% report significant issues. Many reviewers appreciate the reliable service and consistent internet performance, noting that they have experienced no shutdowns or slow speeds.
Some customers feel that the service is worth the price, highlighting positive experiences with the internet quality. However, a substantial number of complaints focus on poor customer service, with reports of rude interactions and long wait times for support. Additionally, several users mention ongoing connectivity issues, including spotty service and inadequate speeds, leading to frustration. Overall, while Wisper has its advocates, the negative experiences regarding customer support and service reliability cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 686 | 100% | +2.4 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 2.0 | 1 |
| Feb 25 | 1.0 | 3 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Good reliable service”
“My experience with their customer service has been nothing short of frustr”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.4 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 2.9 out of 5 (fair) | 2.8 out of 5 (fair) | — | 686 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.6 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | 4.4 out of 5 (good) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | +3% | 175 |
Bottom line: Wisper Internet is #5 of 5 on overall rating in this group. On website & app, Wessex Internet scores higher (4.6 vs 2.8).
500 reviews of Wisper Internet. Filter by what matters to you.
When it works it's great! We are in direct line of sight from the Dawson tower in Anna IL. Our service drops multiple times a day. You always say your working on it but it never improves. I can't imagine how you stay in business if your other customers service is this bad.
The internet speed was consistently excellent and overall reliable. However, there were a few unexpected outages and some difficulties in programming my Voip-telephone. Nothing in this world is perfect, but Wisper comes close to being the best internet provider in this area. I am definitely a satisfied Wisper subscriber and will continue the service as long as I am able to. Thank you very much for being here for us !
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Polarized pattern: few middle ratings. 55% of recent reviews are 4–5★ and 31% are 1–2★.
I hesitated about getting another satellite internet system. Most have not worked in my area and I was left to look for something else. This was not the case with Whisper. We have been extremely happy with the internet speed and lack of down time. So happy we made the move. Hopefully we are set for years and years now.
We have great service and if there is ever an issue it is resolved right away and always in a friendly manner!! :)
When I first signed up for Wisper they didn't have technical support available on the weekends. Now they do. They are improving, plus I love how they work with folks who are "cash strapped". Spectrum would never work with their customers, Wisper does. Which is why even though they are slightly expensive, they will keep getting my business!
When the representative called me, I was told there were NO data caps with the highest costing package. None. The service tech gets here and before he installed anything (thank you btw) I'm told that 60g is the cap. So I was lied to, to get my business. Not only that, I can NOT even watch one show online without pausing it for an hour and a half to buffer. The service is NOT worth the money and I am so so disappointed. I don't want my contract what so ever and now I am up a creek with no paddle. I use hotspot from somewhere else just to watch anything!!
Wisper took over our internet from another company. We rarely got the speed that were were suppose to get. Technicians came out to make adjustments but it usually didn’t help for long. Then they did upgrades to tower and things really went downhill. You would think when they say upgrades things would be better but they were much worse. Finally a higher level technician came out and tried to get a signal but couldn’t. He said they wouldn’t come out anymore and we should switch to someone else. Many people in our area that use to have Wisper had to switch from them because of poor service. Wisper said they were aware of the problem but they don’t seem interested in doing anything to fix it. On social media Wisper is always talking about the new areas they a installing internet but they don’t seem to care about their existing customers. Make me wonder if they are getting government subsidies to install internet in rural areas but with no oversight to see if it actually works. They did credit our bill some during the nonexistent service but we were still paying for internet they we were not getting. I would not recommend them if you want your internet to work a few months from now.
I was very glad that Wisper came into this area because of Wisper, I was able to drop Direct tv. It's nice to be able to stream so many different movies and programs. Wisper has been very reliable and I don't have any complaints.
Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
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