Adagio has really solid teas at…
Adagio has really solid teas at excellent prices. I love the samplers!

Adagio Teas is an online retailer specializing in gourmet loose leaf teas and tea-related products. The company sources its teas directly from artisan farmers, ensuring high-quality selections that cater to a diverse range of preferences. Customers can choose from various types of teas, including black, green, oolong, white, matcha, and herbal options, as well as a selection of pyramid tea bags. Additionally, Adagio Teas offers an array of teaware, including tea makers, kettles, and storage solutions, making it a comprehensive destination for tea enthusiasts. Targeting both casual tea drinkers and connoisseurs, Adagio Teas provides a user-friendly shopping experience with options for gift sets and subscriptions, such as the tea of the month program. With free shipping on orders over $49, the company aims to make premium tea accessible to a broad audience, enhancing the enjoyment of tea culture for its customers.
Adagio Teas enjoys a strong reputation among consumers for its high-quality teas and diverse selection, with many praising the ease of ordering and fast delivery. Reviewers frequently highlight the delightful flavors and the ability to create custom blends, making it a favorite for tea enthusiasts.
However, a significant number of customers express frustration with the company's customer service, citing issues such as delayed orders and unhelpful responses when problems arise. Some users report feeling dismissed when they seek assistance regarding missing orders. Despite these complaints, the overall sentiment remains positive, with many recommending Adagio for its exceptional tea quality and variety. Overall, Adagio Teas is well-loved for its products, though improvements in customer service are needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 440 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 2 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | 4.0 | 4 |
| Dec 24 | 3.7 | 3 |
| Jan 25 | 3.7 | 3 |
| Feb 25 | 2.3 | 3 |
| Mar 25 | 5.0 | 5 |
| Apr 25 | 5.0 | 1 |
| May 25 | 3.0 | 2 |
| Jun 25 | 5.0 | 4 |
| Jul 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 440 most recent reviews.
“Wonderful tea with a wide variety of options, fast shipping, and excellent customer service”
“I started reading their reviews and realized that many others had this same issue and that they are known for their p...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.0 out of 5 (good) | 4.4 out of 5 (good) | +5% | 440 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | — | 1,000 |
Bottom line: Adagio Teas is #3 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.0).
440 reviews of Adagio Teas. Filter by what matters to you.
Adagio has really solid teas at excellent prices. I love the samplers!
I have been an Adagio customer for over 15 years. The company does not disappoint! From the teas: quality, variety, to tea accessories: tea pots, cups, sugar, etc, to customer service: fast shipping, great online shopping experiences, this company is certainly “my cup of tea!”
I love my experience with Adagio! Their teas are excellent, shipping is quick, and customer service is top notch. It is so much fun to create my own personal tea blends with the help of the site. I highly recommend Adagio to everyone.
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I've made several purchases from Adagio, and would definitely recommend to other tea drinkers. The site is easy to navigate, purchasing is simple, and they deliver promptly. Their prices are a little high, but the quality justifies that.
Adagio Teas has been my favorite tea-purchasing company for years, now. I've never received a bad tea (only things not to my taste, but never something of inferior quality), and I've never had a bad experience with their customer service. I have regularly interacted with their various social media accounts (I may or may not be in a relationship with their Twitter account....? I'm not sure, but there's definitely something going on there). I love them, and I would recommend them to anyone who wants good tea from a good company.
I love Adagio teas for so many reason. They have excellent teas and tea blends that contain whole tea leaves, not the small pieces that you receive from other vendors. The blends that I have tried have excellent flavor, and taste natural not artificial. They process and ship orders quickly, which is appreciated, and they are quick to respond to customer service inquiries. They have an excellent website with the ability to create your own blends of teas, and to participate in fandoms.
I use Adagio all the time. Best way to get the most unique blends!
I've been buying tea from this site for 5+ years. I started when their custom teas became popular among fan communities, and have remained a loyal customer ever since! Their teas are exceptional quality, and there are always new blends and opportunities to get samples. I also appreciate that you can get discounts with their rewards program, where every $10 spent = $1 off. The one con for me is that I live outside the continental US, so I don't have the option for the cheaper ground shipping and have to pay around $9+ for shipping. I tend to order in bulk and use my rewards points, but still a bummer. I hope they are able to offer better shipping rates to my area in the future.
I've had nothing but great service and better tea from Adagio. Their prices are fair (looking at you Teavana....) and they have a great cause. This is honestly how all companies should be run. Have a great product, treat your customers well, and do the right thing. I'm happy every time I get to hand them my money
Tea arrives quickly, good customer service. My go-to website for tea.
I ordered 6 teas and received 8, I love Adagio!!!! The tea is fresh and delicious tasting.
I love Adagio more than Teavana; better prices, more oolong, and higher quality teas without the crazy-crazy prices.
I never knew there were so many different teas and flavors and Adagio opened my horizon and taste buds! Love this tea
Truly awesome company with awesome products. It is obvious that they care about their customers and the quality of the teas they send out. Their packaging is absolutely gorgeous; I don't display a lot of my tea, but I proudly display their tins. Their teas come at a low price, but you don't sacrifice complex flavours or good customer service. This company is genuinely my favourite tea company and I look forward to trying more of their blends.
Such a fantastic website! The quality of the tea is some of the best I have had and I love all the fandom blend choices. Such a fun way to drink tea!
The place you can buy the most delicious tea online
I LOVE LOVE LOVE their teas! Since I started buying the loose leaf blends and single leaf teas (Rooibos Vanilla Chai, Christmas Tea, Vanilla, Peppermint) I cannot drink any other tea as it just isn't the same quality and luxury experience! They also sell great tea accessories such as their IngenuiTea pots that infuse the leafs. If you like artisan/good quality teas then then this is the site for you. They also have a loyalty programme which is great and periodically offer free delivery or a free gift. Plus you get free samples with each order!
Good teas good deals
Adagio Teas is an online retailer specializing in gourmet loose leaf teas and tea-related products. The company sources its teas directly from artisan farmers, ensuring high-quality selections that cater to a diverse range of preferences. Customers can choose from various types of teas, including black, green, oolong, white, matcha, and herbal options, as well as a selection of pyramid tea bags. Additionally, Adagio Teas offers an array of teaware, including tea makers, kettles, and storage solutions, making it a comprehensive destination for tea enthusiasts. Targeting both casual tea drinkers and connoisseurs, Adagio Teas provides a user-friendly shopping experience with options for gift sets and subscriptions, such as the tea of the month program. With free shipping on orders over $49, the company aims to make premium tea accessible to a broad audience, enhancing the enjoyment of tea culture for its customers.
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