you have gone into administration
you have gone into administration. I returned an item and have not got my money back

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Atterley receives a mixed response from consumers, with a significant number of positive reviews highlighting fast delivery and great service. Many customers appreciate the quick shipping times, noting that their orders often arrive sooner than expected and in excellent condition.
However, a troubling number of reviews express frustration over issues such as receiving damaged items, difficulties in obtaining refunds, and concerns about the authenticity of products. Several reviewers report that the company has ceased trading, leaving them without their purchases and struggling to get their money back. While some people are satisfied with their shopping experience, the negative feedback regarding order fulfillment and customer service raises serious concerns.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great product and fast delivery”
“Still waiting for my refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Department Stores.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: Atterley is #2 of 5 on overall rating in this group. On quality, Red Run scores higher (4.9 vs 4.3).
500 reviews of Atterley. Filter by what matters to you.
you have gone into administration. I returned an item and have not got my money back
I have still not received refund
I ordered shoes from the website and had to return them. I returned them hours before the liquidation was announced. I was never issued a refund for my return. The company has been liquidated and no one is responding.
This company has been liquidated according to their website, and I had an item that didn’t have the correct customs documents get sent back to sender, they were supposed to resend it, and now it appears Atterley is out of business? I’ve filed a PayPal claim and want my money back.
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Everything as it says quality products speedy delivery with dhl and quick response to e-mails
Very quick delivery!
Excellent service came when it said it would well done and thank you my husband loved it
I ordered a belstaff overshirt in size xxl as a Christmas gift and got sent a pair of xs replay trousers worth much less than the shirt. I returned the wrong item and got an email saying the shirt wasn't in stock anymore and that there was nothing they could do about it. Nearly 2 weeks later I still haven't received my refund or any correspondence from anybody with updates after emailing them numerous times.
Great service fantastic product many thanks
Really fast and trustworthy service!
Very speedy delivery
Wrong size shipped
delivery time
Extremely difficult to make a return. Every link to set this up does not work and no phone number to call.
So easy and helpful to find the shoes my wife wanted.
The company has ceased operations.....they have gone bankrupt!! In the meantime, I am waiting for a refund......maybe my bank can help recover my loss! TERRIBLE!!!!
CrowdTrust is a review platform designed to facilitate customer feedback and interactions for various businesses. The company enables consumers to share their experiences and opinions about products and services, helping prospective buyers make informed decisions. By providing a space for authentic reviews, CrowdTrust aims to enhance transparency and trust in the market. Targeting users from diverse sectors, CrowdTrust serves both consumers seeking reliable information before making purchases and businesses looking to improve their services based on customer insights. The platform is committed to fostering a community where feedback is valued, thereby contributing to an ecosystem of accountability and improvement across industries.
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