Took payment, never shipped product knowing they were about to go bankrupt
They took our money, but never shipped the product knowing they were about to go bankrupt. These guys are criminals.

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Atterley receives a mixed response from consumers, with a significant number of positive reviews highlighting fast delivery and great service. Many customers appreciate the quick shipping times, noting that their orders often arrive sooner than expected and in excellent condition.
However, a troubling number of reviews express frustration over issues such as receiving damaged items, difficulties in obtaining refunds, and concerns about the authenticity of products. Several reviewers report that the company has ceased trading, leaving them without their purchases and struggling to get their money back. While some people are satisfied with their shopping experience, the negative feedback regarding order fulfillment and customer service raises serious concerns.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great product and fast delivery”
“Still waiting for my refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Department Stores.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: Atterley is #2 of 5 on overall rating in this group. On quality, Red Run scores higher (4.9 vs 4.3).
500 reviews of Atterley. Filter by what matters to you.
They took our money, but never shipped the product knowing they were about to go bankrupt. These guys are criminals.
My package tracking paused. I was supposed to receive the package on 12/20/2022 and still haven't. I have reached out to Atterley and have not gotten. THhe DHL link was to DHL India. I contacted them and they told me to contact my local DHL. The Atterley website is now down. This seems like a scam.
I have been trying to return a blouse and your website isn't working. I have emailed several times without a response. How can I return the blouse? After further checking, this company is out of business and no returns.
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Where is my refund, I purchased from this site in November, I was not happy with the bag when it arrived as it wasn’t as it was described, there was also a missing part of the bag which I didn’t receive. I am seens then trying to get my money back, the back was send after two days of receiving it and I have not received my money back, can someone please help and tell me what to do. I cannot even go on the site anymore it does not exist anymore. Help?
It is too big so I want to exchange it for a smaller size but your website has shut down!! What do I do?
Prompt and efficient service
Hello I purchased a hugo boss joggers and they sent me wrong item ( Hugo boss shoes ) So I sent it back for a refund or exchange But now I didn’t receive my refund and I tried to contact the customer service but no reply and the webpage doesn’t exist no more I’m not sure if I been scammed or there is something wrong with the website Please let me know any ideas what to do in this situation Thank you
Great shopping with Atterley! Fast and efficient!
delivery was fast and everything I ordered was very well described and true to the promise
Livraison super rapide mais produit trop grand malheureusement ! Et depuis quelques jours plus la possibilité de se connecter au site pour un retour !!!! Apparemment le site est fermé.
Best price I could find on the internet. Super fast shipping to Australia. Purchased 18/12, arrived 24/12. Couldn't have been a better shopping experience. Thank you.
Ordered from Italy and was not only quicker than ordering from here in the UK, it was a superb delivery experience
Excellent experience with Atterley. I received the item within 2 days (paying more for DHL) but still great. The item was too small so I had to return it but that was easy and I received a refund within a few days. I would definitely recommend Atterley and would us them again.
I am very satisfied . I Got the package very fast. Thanks.
CrowdTrust is a review platform designed to facilitate customer feedback and interactions for various businesses. The company enables consumers to share their experiences and opinions about products and services, helping prospective buyers make informed decisions. By providing a space for authentic reviews, CrowdTrust aims to enhance transparency and trust in the market. Targeting users from diverse sectors, CrowdTrust serves both consumers seeking reliable information before making purchases and businesses looking to improve their services based on customer insights. The platform is committed to fostering a community where feedback is valued, thereby contributing to an ecosystem of accountability and improvement across industries.
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