First time I’ve used Atterley
First time I’ve used Atterley, would definitely recommend and use again. Very quick delivery.

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Atterley receives a mixed response from consumers, with a significant number of positive reviews highlighting fast delivery and great service. Many customers appreciate the quick shipping times, noting that their orders often arrive sooner than expected and in excellent condition.
However, a troubling number of reviews express frustration over issues such as receiving damaged items, difficulties in obtaining refunds, and concerns about the authenticity of products. Several reviewers report that the company has ceased trading, leaving them without their purchases and struggling to get their money back. While some people are satisfied with their shopping experience, the negative feedback regarding order fulfillment and customer service raises serious concerns.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great product and fast delivery”
“Still waiting for my refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Department Stores.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: Atterley is #2 of 5 on overall rating in this group. On quality, Red Run scores higher (4.9 vs 4.3).
500 reviews of Atterley. Filter by what matters to you.
First time I’ve used Atterley, would definitely recommend and use again. Very quick delivery.
Coat just what we wanted. Love it and arrived super quick. What not to like?
I received my item and dropped my box off at DHL and they said that there is a stop payment on the label and they are unable to mail back my coat for a refund. Now i’m stuck with a coat that doesn’t fit and i cannot return it as the the original refund policy stated. I tried to contact Atterley and the site does not exist anymore. This is the response i received: Thank you for getting in touch. Atterley.com Retail Limited has ceased to trade. Brian Milne and David McGinness of French Duncan LLP were appointed Joint Provisional Liquidators of the company by the Sheriff at Edinburgh Sheriff Court on 22 December 2022. I have added your details to a list of creditors of the company being compiled by the Provisional Liquidators. If you wish to claim a refund for an order placed with Atterley you may wish to contact your credit card provider to enquire directly with them regarding a chargeback. We will be in touch with you in due course regarding your enquiry.
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My experience with Atterley in ordering a beautiful wool hat went very smoothly, from ordering, receiving my order confirmation and clear, thorough email communications, to a very timely delivery. I am also thrilled with my purchase. Being in the U.S., I was impressed with the timeliness of an overseas shipment during the holiday season!
Order was correct and delivery was quick as well
Fast shipping , great boots ! Very happy ! Will order again !
They have gone in to liquidation owing me money!
Atterley is amazing! I get to shop for products that are not available in the US and I'm supporting small shops while doing it!
Is this site a scam?..I've ordered a pair of shoes for my sister..got the the confirmation email ..since then no updates detailing when the product will be shipped nothing..sent emails no reply .trying to access the site its not opening..the money already came off my account
Received order quickly. Package nicely. No problems. Also, I am located in the U.S. and it was a smooth transaction.
Súper rápido me llego antes del tiempo programado mucha seguridad y efectivo lo recomiendo al maximo
Excellent product! Excellent delivery service!
CrowdTrust is a review platform designed to facilitate customer feedback and interactions for various businesses. The company enables consumers to share their experiences and opinions about products and services, helping prospective buyers make informed decisions. By providing a space for authentic reviews, CrowdTrust aims to enhance transparency and trust in the market. Targeting users from diverse sectors, CrowdTrust serves both consumers seeking reliable information before making purchases and businesses looking to improve their services based on customer insights. The platform is committed to fostering a community where feedback is valued, thereby contributing to an ecosystem of accountability and improvement across industries.
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