BulkSupplements.com is a leading online retailer specializing in pure bulk supplements, vitamins, minerals, amino acids, herbal extracts, sweeteners, and protein powders. The company is committed to providing high-quality ingredients sourced from carefully selected suppliers. All products are manufactured in a cGMP and FDA-registered facility, ensuring adherence to strict quality standards. Additionally, each supplement undergoes third-party lab testing for purity, with Certificates of Analysis (COAs) available upon request to promote transparency. The target market for BulkSupplements.com includes health-conscious consumers, fitness enthusiasts, and individuals seeking nutritional supplements to enhance their wellness routines. By offering a range of flavorless, versatile products that can be easily integrated into various diets, the company aims to meet the needs of customers looking for effective and affordable solutions for their supplement needs.
BulkSupplements.com receives overwhelmingly negative feedback, with many consumers expressing frustration over poor service and product issues. While some reviewers appreciate the quality of certain supplements and the bulk purchasing options, the majority report significant problems, including long shipping times and unresponsive customer service.
Customers frequently mention that their orders are either delayed or not shipped at all, leading to feelings of being scammed. Additionally, complaints about product quality, such as damaged packaging and misleading labels, are common. Some individuals have also faced difficulties with returns and refunds, particularly after experiencing allergic reactions. Overall, the sentiment is largely negative, reflecting a lack of reliability and customer support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.8 | 293 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.3 | 6 |
| Oct 24 | 1.0 | 11 |
| Nov 24 | 1.3 | 12 |
| Dec 24 | 2.0 | 25 |
| Jan 25 | 1.7 | 21 |
| Feb 25 | 2.1 | 19 |
| Mar 25 | 1.8 | 16 |
| Apr 25 | 3.0 | 9 |
| May 25 | 2.1 | 13 |
| Jun 25 | 2.4 | 14 |
| Jul 25 | 1.5 | 16 |
| Aug 25 | 2.3 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 293 most recent reviews.
“Shipment arrived quicker than quoted time, really happy to have my potassium supps”
“no response for customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pharmacies.
| Company | Overall | Legit | Quality | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 1.8 out of 5 (poor) | 100 out of 100 | 1.5 out of 5 (poor) | 1.6 out of 5 (poor) | 1.5 out of 5 (poor) | +23% | 293 |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | — | 100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: BulkSupplements.com is #3 of 5 on overall rating in this group. On quality, Rula scores higher (5.0 vs 1.5).
293 reviews of BulkSupplements.com. Filter by what matters to you.
Horrible company I posted a bad review in their website and they never posted it they hide the reviews … I just to buy monk fruit and it was ok taste now they change the product and it taste disgusting I had to Throw in the garbage … also the add maltodextrin but you never see this in their page website of course they don’t refund anything this is an scam company I would never again
negative star if possible Found their apps and tried out as curious how about their product. I have been buying the product (other brands) in powder form from other US platform and just want to have a try if the product is good since the courier fees is high assuming better service?. But after payment remitted, the apps update was the parcel was "It's on its way". No update, and no courier service contacted me and I waited till May!! I managed to check the website (after waited long enough) to get hold of the courier company called "Aramex". I remember the charges was not low, so I am expecting to be better but no update, no calls and I had to google their contacts to get hold of a PIC. Gave them my AWB and was told the parcel was hold by custom and the Country of origin has instructed to dispose!. I tried to ask for more details or statement but was told to read myself on the website which has no update. Wrote to their CSR asking for refund, but then was told that their selling policy " which basically means nothing is their responsibility" which means I got scammed. As the product is not new to me, i questioned about their product declaration or even if the agent has declared correctly during custom clearance? So they had not registered the product properly and still want to sell to Malaysia and then pushed all responsibility to buyer. So i got no parcel and no refund. Learn my lesson, dont buy from such company as they cant do registration or even appointing a correct agent. Whats more can you rely on them? Quality? please...
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I ordered a 1 kilo bag of Monk Fruit Extract thru Amazon. On Amazons website, it was described as authentic unadulterated Monk Fruit Extract with NO OTHER INGREDIATE in it. When I got the product, it read that it contained Maltodextrin. I contacted Amazon and got a full refund.
I ordered a bottle of BulkSupplements L-Theanine (365 capsules) in September 2024. When it arrived, I noticed orange discoloration on the bottle but thought little of it at the time. After several months of daily use, I discovered a capsule inside that was visibly discolored with orange staining. This raised obvious concerns about contamination. I contacted BulkSupplements with photos and documentation. Despite the defect clearly originating at shipment, they refused a refund, replacement, or credit, citing their 30-day policy. To make matters worse, I attempted to submit an honest review through both the BulkSupplements app and website. Although I received confirmation that my review was submitted, it was never published. It appears that negative feedback is not being made visible on their own platforms. Products meant for long-term consumption require strong quality control and honest customer feedback policies. Unfortunately, I no longer trust BulkSupplements and would advise others to be cautious when purchasing. When it comes to supplements, trust and safety are non-negotiable. BulkSupplements failed on both.
service and sale
SCAMM COMPANY they said your product is in transit but, never show a solid information about that, maybe they sent whathever to a wrong country and then said: sorry we dont know if the customs of your contry allow this product, that is a bullshit, is a bad idea to bought something to this people very bad experiene if you are in any coutry of LATAM , Europe or any place its the same, are a fake company. EMPRESA DE ESTAFAS dicen que su producto está en tránsito, pero, nunca muestran una información sólida al respecto, tal vez enviaron cualquier cosa un país equivocado y luego dicen: lo sentimos no sabemos si las aduanas de tu pais permiten que este producto, esto es una real mierda, es una mala idea comprar algo a esta gente muy mala experiencia. sí usted está en cualquier pais de LATAM, Europa, ó cualquier lugar del mundo es lo mismo, son una empresa falsa.
Whenever there is Maltodextrin as other ingredient in one of BulkSupplements products it is VERY difficult to see this information. And I mised it. I thought I was buying a 100% blueberry and 100% spinach powder and spent over 100 Euros all together. I have a sick and very sensitive body. I am so upset. This is a lot of money for me. And now I cant spend it again for a long time. I have no choice but to throw it out. The blueberry powder does not even taste like blueberry so I assume the proprotion of maltodextrin is quite large. So I have to throw out the spinach as well.
I was disgusted with their customer service, their don't give a shite attitudes, i brought matcha powder it was very bitter and grey, nothing like the nice green powder ive had in the past. I have since learnt they dont have their products pass a proper thorough testing to ensure its fit for human use, be very aware of what you are getting!!
Bulksupplements Vous écrit que votre colis est arrivé. Vérifiez bien qu'il est arrivé avant de mettre un avis.La personne qui devait la réceptionner, n'étant pas présente et une autre l'a reçu. Créant un imbroglio . Toutes mes excuses pour le livreur qui a été mis dans le doute!
Great people to deal with,Alesha B very helpful in getting my 10% discount, Great prices & free shipping 10/10 for service
I ordered some herbal extracts on BulkSupplements. The package was sent in a few days, but never reached me as it was stopped at the customs, then sent back to BulkSupplements. I contacted BulkSupplements to ask how is it possible that they allow ordering for these herbal extracts to my country and they replied it was customer's responsability to check if customs allow it or not ... lol what ? A company selling product worldwide not checking what they can send abroad... I've now been waiting for my refund for 2 weeks ... customer support is telling me it can take up to ... 2 months to be refunded. Not really sure how this kind of shady company can still be in business in 2025.
Good service and solves the problems that the postal service can cause. Reasonable prices and good selection of products. However, communication could be a little smoother.
Seriously wondering if this is a reputable company? Have messaged regarding a question pertaining to one of their products and they have not responded. this is not the first time i am sick and tired of constantly having to message customer service several time in order to get a response. I do not think that companies that are not transparent and cant offer ANY RESPONSE OR customer service should be in business. CUSTOMERS ARE THE ONLY REASON YOU CAN PAY YOUR BILLS AND IF YOU DONT CARE ABOUT THEM YOU WONT BE IN BUSINESS LONG
I placed an order and decided to cancel within an hour. They refused to cancel the order for me. I contacted over a dozen times via email and phone. They rarely answer the phone but I did get a representative once who said the order is cancelled. Six hours later it was still shipped. They said I can return the order but have to pay shipping fees. If you do want to buy their product, buy from amazon directly. Interestingly, they use amazon shipping anyway. These people are crooks, once they have your order they refuse to cancel it!
BulkSupplements.com is a leading online retailer specializing in pure bulk supplements, vitamins, minerals, amino acids, herbal extracts, sweeteners, and protein powders. The company is committed to providing high-quality ingredients sourced from carefully selected suppliers. All products are manufactured in a cGMP and FDA-registered facility, ensuring adherence to strict quality standards. Additionally, each supplement undergoes third-party lab testing for purity, with Certificates of Analysis (COAs) available upon request to promote transparency. The target market for BulkSupplements.com includes health-conscious consumers, fitness enthusiasts, and individuals seeking nutritional supplements to enhance their wellness routines. By offering a range of flavorless, versatile products that can be easily integrated into various diets, the company aims to meet the needs of customers looking for effective and affordable solutions for their supplement needs.
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