BulkSupplements.com is a leading online retailer specializing in pure bulk supplements, vitamins, minerals, amino acids, herbal extracts, sweeteners, and protein powders. The company is committed to providing high-quality ingredients sourced from carefully selected suppliers. All products are manufactured in a cGMP and FDA-registered facility, ensuring adherence to strict quality standards. Additionally, each supplement undergoes third-party lab testing for purity, with Certificates of Analysis (COAs) available upon request to promote transparency.
The target market for BulkSupplements.com includes health-conscious consumers, fitness enthusiasts, and individuals seeking nutritional supplements to enhance their wellness routines. By offering a range of flavorless, versatile products that can be easily integrated into various diets, the company aims to meet the needs of customers looking for effective and affordable solutions for their supplement needs.
BulkSupplements.com has a poor customer experience.
BulkSupplements.com receives overwhelmingly negative feedback, with many consumers expressing frustration over poor service and product issues. While some reviewers appreciate the quality of certain supplements and the bulk purchasing options, the majority report significant problems, including long shipping times and unresponsive customer service.
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Customers frequently mention that their orders are either delayed or not shipped at all, leading to feelings of being scammed. Additionally, complaints about product quality, such as damaged packaging and misleading labels, are common. Some individuals have also faced difficulties with returns and refunds, particularly after experiencing allergic reactions. Overall, the sentiment is largely negative, reflecting a lack of reliability and customer support.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
1.8
293
100%
-0.2
● Low
1.8 / 5 overall
=
293 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
2.0▼ 0.2
12-month avg
1.9
All-time
1.8
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
1.3
6
Oct 24
1.0
11
Nov 24
1.3
12
Dec 24
2.0
25
Jan 25
1.7
21
Feb 25
2.1
19
Mar 25
1.8
16
Apr 25
3.0
9
May 25
2.1
13
Jun 25
2.4
14
Jul 25
1.5
16
Aug 25
2.3
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 293 most recent reviews.
Top praiseof 56 positive reviews
Delivery36%
20 mentions
Customer service32%
18 mentions
Quality21%
12 mentions
Prices & value20%
11 mentions
“Shipment arrived quicker than quoted time, really happy to have my potassium supps”
On “Delivery” · Jun 2, 2025
Top complaintsof 231 negative reviews
Customer service36%
83 mentions
Shipping28%
64 mentions
Refund24%
56 mentions
Payment issues17%
40 mentions
“no response for customer service”
On “Customer service” · Jul 18, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pharmacies.
Overall rating and review count for this company and similar companies
Order never arrived. Customer service takes 7+ days to respond to emails and then refused to reship items. You can’t get a hold of them on their phone # and they don’t return calls.
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My email ... . my number 0683428836 from HOLLAND ............. BULKSUPPLEMENTS Scamcompany!!!! .....i called 50 times the customer service everyday for a week , no answer .......everytime they all too busy ....email them , no replay ......i waighting for a couple of weeks with no information ....its good the scam ceo his name is on the internet ....it makes me so mad .......one product is underway now for weekss and the other product is still in proces ....what a sti ky fake scam company ....i come from holland but its okej ,, we will see what will happened to this company and the people who work there .....smerige kankerhoeren lijers ...jullie krijgen je verdiende loon nwel bloedhonden .....jullie zijn niet beschermd alles is openbaar en jullie nep bedrijf gaat omvallen heel snel met jullie oplichtingspraktijken ,nooit kopen bij deze hufters ...
M
Scam company. They charged me when I never ordered anything. I ordered once, product was terrible and I never ordered again. On 30th Jan they charged and don't respond to emails or their social medias. Even here they don't respond. Refund me my money!
Milk Thistle Extract from Bulk Supplements - No longer a pure product
I have been a satisfied customer of Bulk Supplements for several years. But one of my recent purchases has me re-thinking the faith I have in them to deliver what I order. Last year (January 2024), I bought 2 500g bags of Milk Thistle Extract powder from Bulk Supplements (delivered Feb 7th, 2024) to replenish my backup stock as this is an important product for me to always have on hand. So to explain, here's a little background context to set the scene: Following the pandemic, there were shortages of this product from various suppliers that I order from. So I had managed to find a limited supply from another vendor that I was using and wanted to finish up before I started using this new order that I got from Bulk Supplements. So it took me a few months to finally open my first bag from this order. Okay, then, so I opened the first bag in August 2024 (I always date my bags when I first open them so that I can gauge how long they will last me). The product was as expected and as it has always been (same color, same texture and consistency, with NO ADDED INGREDIENTS). I LOVED it !!! Did exactly what it's supposed to do.
Once that bag was finished (January 20th, 2025), I opened the 2nd bag from that order (which I then dated as well). (So, yes, I was well aware that it was way beyond Bulk Supplements’ 30-day guarantee window, however….) As I was in the process of encapsulating it, I quickly became aware that something was different about it. Come to see that it has a more powdery texture, is slightly lighter brown in color and has a slight smell. Couldn't put my finger on it at first. Kind of thought the inside of the bag smelt like chocolate. So then I tasted some of the powder. Sure enough, it tasted like slightly sweetened milk chocolate. So then I looked on the label to confirm that it did say "Milk Thistle Extract" (although this surely was not that) and to discover that it had "Dextrin" listed as an "Other ingredient". As I had just finished the other bag, I still had it (and still do) to compare it to, and sure enough, both bags say “Milk Thistle Extract”, but my first bag has “None” for “Other ingredients” whereas the second bag has “Dextrin” for “Other ingredients”. And they are also from 2 different lots.
Anyways, anyone who knows anything about milk thistle will know or should know that it should not include a sweetener as sweeteners will defeat the purpose of the milk thistle detoxifying the liver. Also, for those who are not familiar with the taste of pure milk thistle extract powder, it is somewhat bitter with a bit of an odd after taste and is kind of a little gritty, and so even with an added sweetener, it would not taste like milk chocolate.
Personally, I think their supplier screwed up. I've tried to bring this problem with this product to their attention, via 4 emails at this point to their customer service, and have supplied them with my delivery date (last February 2024), the lot number, and that they have a problem with their supplier of milk thistle, as milk thistle extract should never have an excipient, let alone a sweetener as an excipient, nor should it taste like sweetened milk chocolate !! While they have assured me that they do not sell milk chocolate powder, I'm suspecting that their supplier of milk thistle also has a milk chocolate powder and that there was a mixup that happened.
I would like to return this item to them so that they can test it for themselves, however, they are passing the blame on to me for possibly not having stored it the right way. While I always keep my backup supplies properly stored in a cool area, regardless of how I've stored it, there is nothing that could make milk thistle extract powder taste like sweetened milk chocolate powder unless it is sweetened milk chocolate to begin with.
As a result, I am definitely NOT satisfied with my go-nowhere replies from Bulk Supplements and WILL NOT re-order this product from them again, as I suspect that I will once again receive milk chocolate powder with the added dextrin instead of the milk thistle extract that I want and need. Nor will I recommend this company to other consumers because if they have this kind of a problem with the milk thistle, and are unwilling to look into it or correct it, how can I be assured that this same type of problem won't happen with other products they supply. As a result, I am actively looking for another supplier of PURE MILK THISTLE EXTRACT POWDER and am re-considering any possible future purchases I might make with them.
I orders 2 products that cost me a little over $560 for my small company. I've been calling their customer service number and no one ever answers or calls me back. I've been emailing them and they stopped replying to me so this issue has not been resolved. It's impossible to reach a person and get anyone to help you. I've been trying to get them to assist me for about week with no success. I'm very disappointed. Unethical.
I ordered on bulk-supplements. I paid, but NEVER got the products. They do not respond to my questions, to sent me the products or give me my money back. Just deaf ears.
Almost two months ago now. Nothing!!!
La peor experiencia en compra de suplementos, no compres a menos q vivas en USA, de lo contrario tu envío demorará meses, yo tuve q esperar 4 meses para que llegara y el envío recorrio el mundo antes de llegar a chile, partió en California, viajó a Belgica y luego a Chile. Adicional a eso tuve q pagar mas impuestos de los cobrados por ellos. Cualquier otro portal te envía más rapido e incluye los impuestos.
BulkSupplements.com is a leading online retailer specializing in pure bulk supplements, vitamins, minerals, amino acids, herbal extracts, sweeteners, and protein powders. The company is committed to providing high-quality ingredients sourced from carefully selected suppliers. All products are manufactured in a cGMP and FDA-registered facility, ensuring adherence to strict quality standards. Additionally, each supplement undergoes third-party lab testing for purity, with Certificates of Analysis (COAs) available upon request to promote transparency.
The target market for BulkSupplements.com includes health-conscious consumers, fitness enthusiasts, and individuals seeking nutritional supplements to enhance their wellness routines. By offering a range of flavorless, versatile products that can be easily integrated into various diets, the company aims to meet the needs of customers looking for effective and affordable solutions for their supplement needs.
