Conveyancing Direct Property Lawyers is a professional legal service provider specializing in property sales, purchases, and remortgages. Established in 1992, the company has facilitated over 220,000 successful property transactions, making it a trusted partner for buyers, sellers, estate agents, brokers, and lenders. With a focus on transparency and efficiency, Conveyancing Direct aims to simplify the often complex and stressful process of moving home. The company works closely with a network of over 300 estate agents and financial brokers, ensuring reliable communication and support throughout each transaction. Their commitment to client satisfaction is reflected in their dedication to keeping clients informed at every stage of the process. By leveraging the financial backing of Connells Group and Skipton Building Society, Conveyancing Direct positions itself as a safe choice for customers seeking reliable conveyancing services.
Conveyancing Direct Property Lawyers receives a mix of feedback from customers, highlighting both commendable service and significant issues. Many reviewers praise the excellent support and responsiveness of solicitors like Tom Mclaren-Roberts and Sara Costas, noting their timely updates and clear communication throughout the conveyancing process.
However, a substantial number of customers express frustration with the company's overall communication and service speed, describing experiences as slow and unprofessional. Complaints frequently mention a lack of updates and rude staff interactions, leading some to advise potential clients to seek alternatives. Despite the positive experiences shared by many, the recurring negative themes suggest that the company struggles with consistency in service quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 545 | 100% | -0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.0 | 12 |
| Sep 24 | 2.9 | 7 |
| Oct 24 | 2.6 | 5 |
| Nov 24 | 4.0 | 5 |
| Dec 24 | 3.4 | 5 |
| Jan 25 | 3.6 | 12 |
| Feb 25 | 3.8 | 12 |
| Mar 25 | 3.8 | 19 |
| Apr 25 | 4.7 | 12 |
| May 25 | 3.5 | 11 |
| Jun 25 | 3.2 | 14 |
| Jul 25 | 4.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Regular, informed and timely updates on progress of both our sale and purchase”
“As the nominated advocate acting on behalf of the buyer, my experience with Solicitors Direct—particularly with Gemma...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 2.0 out of 5 (poor) | 2.7 out of 5 (poor) | +28% | 545 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 4.6 out of 5 (good) | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 4.8 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 3.6 out of 5 (good) | — | +2% | 692 |
Bottom line: Conveyancing Direct Property Lawyers is #5 of 5 on overall rating in this group. On website & app, Lexly scores higher (4.8 vs 2.7).
500 reviews of Conveyancing Direct Property Lawyers. Filter by what matters to you.
Amy our conveyancer was excellent. She was pleasant to deal with, easy to get hold of and happy to answer all our questions (of which there were many!). She made the conveyancing side of buying our home very smooth
I didn't have a hand in instructing Conveyancing Direct as they were on the lender's panel. Multiple delays in acknowledging receipt of key documents, assigning a file, you'll not be rung back or responded to properly despite chasing, it's only because of putting in a complaint that anyone took notice - 100% would not have made the completion date otherwise. I'm not spending any more of my energy escalating things, which will suit them just fine, but for anyone considering actually paying money to use Conveyancing Direct's services, be well warned.
Sarah Stewart and her team provided a first class service. During our sale and purchase we actually had to withdraw from the purchase of one property and buy a different one - this was dealt with swiftly and without fuss. Always available to answer questions and deal promptly with issues, including chasing other parties’ solicitors who were not quite as responsive! Very smooth process.
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Polarized pattern: few middle ratings. 67% of recent reviews are 4–5★ and 32% are 1–2★.
They dropped the ball on more than one occasion during a simple sales process. Delayed important documentation and billed way over the agreed price. Watch out as they will remove their fees from the funds being handled. At one point they didn't know which solicitor was dealing with my sale. They send documentation second class not tracked. Surely that is just irresponsible. Finally, communication is kept to an absolute minimum. Advice would be to use a reputable solicitor rather than go for what appears to be a bargain fixed fee.
Conveyancing Direct were appointed by the lender for a remortgage. They omitted to provide a consent letter, everything was sent back by return, and the dashboard shows the case is started. A week later I called for an update, and a completion date, as there's nothing complicated about it, and was told it hadn't yet been allocated. when I asked when it would be allocated I was told airily perhaps tomorrow.
Would like to say a massive thank you to the service Christian Wekho provided for the sale of my late mother’s estate, it was not a straightforward situation but Christian managed the transaction very well and successfully completed the sale in a timely manner. I would recommend using conveyancing direct and I will be using them again if the need ever arises.
I used Conveyancing Direct Property Lawyers to help me purchase my first home and they were great. Christian was a pleasure to deal with, always getting back to me very quickly if I had any questions or issues. I would highly recommend them to anyone looking for a property lawyer.
Probably the worst company in the world Appointed these 'conveyancers' as part of a re-mortgage and what can i say... Poor Comms Yep, Poor timelines, Yep, disregard of any consequences of them not delivering, Yep... Just avoid unless you want stress and increased costs...
We would highly recommend Samina from Conveyancing Direct. She made what initially felt like a daunting task for two first time buyers, a speedy, easy to understand process and we’re so pleased we used her services. She was extremely attentive and knowledgeable.
Excellent service, would highly recomend.
Very bad and disappointing service from my solicitor from this company. Communication was so poor and felt like a bother whenever I reached out and she always was in a hurry during communications. I feel she did not act in my best interest at all, did not feel comfortable in asking questions and felt like I should know things already and not be asking questions. Always have to chase her up on progress and she could not explain certain important information to me and help me make informed decisions on her part as a solicitor. For an instance where I was let down by her, every engineer and insurance company I encountered were surprised that my solicitor did not pick the issue up and raise appropriate concerns. Ended up spending more money on repairs after moving in and finding out issues with the property. As a first time buyer, I am highly disappointed.
CDPL was a great firm to work with. The online portal was user friendly and clearly set out the process. My case officer, Harry, was prompt and efficient. If Harry wasn't available by phone, one of his colleagues would always pick up the call and try and help. Have already recommended to a coupe of friends wo have their properties on the market.
Very Pleased in the way Callum dealt with my inlaws move, everything went smoothly and i was kept upto date all the time with how things were progressing, and Callum was very prompt with his responses. Fully reccomended. Thank you for all your assistance.
The service at Conveyancing Direct was outstanding (Ashleigh Ellis). I was always left at ease as she answered all my queries and made the process easier, especially throughout the tough times of COVID. Overall, this service made our move a more pleasant experience.
Having experienced an unexpected marital breakdown my husband and I found ourselves with a house sold but nowhere to go. I had to promptly find a property for myself and 2 daughters, Callum at Conveyancing Direct was extremely helpful and professional and guided me through a difficult and unexplored situation with understanding and a strong work ethic. I was kept regularly informed along the way and he was always able to answer the many questions I had. Thank you !
Amazing Samina made a complicated transaction easy to understand. Her friendly personality made her a pleasure to work with. I posed a few problems and it was always easy to comprehend her answers. I often had a job understanding and we usually ended up laughing. Samina is the consummate professional, direct and always having an alterative option to handling the problem. Thank you Samina, for making it easy for an old ( 81 ) man to complete the action.
Tara Lopez dealt with the sale and purchase of our new home. She was absolutely outstanding and I cannot praise or recommend her enough. Tara is very professional and is passionate about her job. You her client is her number one priority which means that you will NEVER ever chase her. She will always keep you updated with what's going on and advise you accordingly. She is always available and if she is not she will tell you who to contact in her absence who will also have been briefed beforehand. Buying and selling a house is stressful, so you need someone who is proactive and will act on your behalf professionally and efficiently. I highly recommend CDPL especially Tara for the conveyancing as your experience with her will really make the whole process less stressful and overwhelming.
Conveyancing Direct Property Lawyers is a professional legal service provider specializing in property sales, purchases, and remortgages. Established in 1992, the company has facilitated over 220,000 successful property transactions, making it a trusted partner for buyers, sellers, estate agents, brokers, and lenders. With a focus on transparency and efficiency, Conveyancing Direct aims to simplify the often complex and stressful process of moving home. The company works closely with a network of over 300 estate agents and financial brokers, ensuring reliable communication and support throughout each transaction. Their commitment to client satisfaction is reflected in their dedication to keeping clients informed at every stage of the process. By leveraging the financial backing of Connells Group and Skipton Building Society, Conveyancing Direct positions itself as a safe choice for customers seeking reliable conveyancing services.
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