Equity Estate Agents is an independent estate agency based in Enfield, North London, specializing in property sales and lettings. The company offers a range of services tailored to meet the needs of homeowners, landlords, and tenants. Equity Estate Agents is committed to providing professional property management and valuation services, ensuring that clients receive informed guidance throughout their real estate transactions. The target market for Equity Estate Agents includes individuals looking to buy or sell residential properties, as well as landlords seeking assistance in renting out their properties. With a proactive team, the company emphasizes effective communication and personalized service, helping clients navigate the complexities of the property market. Through their expertise, Equity Estate Agents aims to facilitate successful property transactions while maintaining high standards of customer satisfaction.
Equity Estate Agents consistently receives high praise for their exceptional service and professionalism, particularly highlighting the efforts of agents like Darren and Alfie. Reviewers commend the team's responsiveness and ability to ease the stress of moving, noting that they provide clear communication and support throughout the buying and selling process.
Many customers express satisfaction with the effective marketing strategies that lead to quick sales, with some properties sold within days. However, a small number of reviews mention frustrations with communication, particularly regarding phone calls and message responses, indicating that there may be occasional lapses in customer service. Overall, the overwhelming sentiment is positive, with a strong recommendation for Equity Estate Agents as a reliable choice for property transactions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 403 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 5.0 | 10 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 4.9 | 14 |
| Dec 24 | 5.0 | 5 |
| Jan 25 | 5.0 | 9 |
| Feb 25 | — | 0 |
| Mar 25 | 4.8 | 6 |
| Apr 25 | 5.0 | 12 |
| May 25 | 5.0 | 9 |
| Jun 25 | 5.0 | 4 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 403 most recent reviews.
“We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they w...”
“I wish to add that Androulla, who dealt with the matters, offered zero customer service throughout this ordeal”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 5.0 out of 5 (good) | −2% | 403 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Equity Estate Agents is #1 of 5 on overall rating in this group.
403 reviews of Equity Estate Agents. Filter by what matters to you.
Very good and polite estate agents, everything went so fast and quick, and helped me with filling out necessary forms needed. Have no regerts whatsoever, and especially with people like Saby, Naz, and James weldon guy's.
this agency has helped me find a good home and was very responsive and helpful trough the process of moving in.
Absolutely amazing estate agents so professional and helpful. I could not recommend them enough best decision I Ever made!! Beyond grateful 🙏🏽
From day one I been treated very well and the team was really helpful specially saby that actually was very professional And also Naz on maintenance departments she is a great on her job and as I'm single mum she was really helpful for everything I asked and need Thanks equity team
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I give Equity 5stars due too the level of communication and Excellent service I received with them and still receive from them I have been with Equity estate agents for over 2years now and always a brilliant service..
I found the staff to be really professional and very helpful. Would thoroughly recommend them 👍
I have been in the letting market since April 2007, which seems like a very long time ago. In that time I have never lost any money from non paying tenants. In the last one year I have had two houses being let out by Equity. Equity letting teams are hard working, tenacious and dogged, however the same cannot be said about the finance department. I had to serve section 21A notice on my tenant and in essence I could lose thousands of money by the time the tenant actually leaves the house. The tenant is already many months behind in the rent and Equity did not have the foresight to see about future predicaments. Now the shenanigan will continue for another six months and this debacle will financially cripple me.
I could not be happier with the service I received from Equity. I used Equity twice over the past 8 years for buying a property and for selling it. Both times they were amazing to deal with. Matthew was very professional and friendly, he did the property valuation, placed the property the market and found the buyer after a single viewing!!! Helen, my point of contact, was very professional, helpful, friendly and absolutely amazing from start to finish. I was involved in a very complicated chain as I was selling and buying, but Helen made this process as easy as possible. She was always prompt in responding. I asked her a million and one questions throughout and she patiently answered to every single of them. Thank you for all your assistance Helen! x Equity has provided a great advice and support as well as introduced me to a fantastic solicitor. I would highly recommend Equity to all thinking of buying, selling or renting.
We have recently completed on a purchase of a property through Equity and from the initial property enquiry to completion we can not fault their service. Our first contact was with the lovely Aaliyah who dealt with booking in the viewing of the house we wanted to buy and then the offer being put forward to the vendor. Equity’s policy is they will only put an offer forward once buyers can produce I.D, proof of mortgage and that they also have proof of deposit. This obviously eliminates any time wasters. As you can imagine this is quite a nerve wracking stage to see if your offer has been accepted and Aaliyah was a true professional and was in contact with us whenever she had the smallest update and would always call us back when she said she would. Once our offer was accepted we were kept in the loop at all times during the conveyancing process by Darren at Equity. Due to our solicitors weak communication and at times being very difficult! If it wasn’t for Darren’s intervention and updates from the vendors solicitors side we would probably still be waiting for a completion date or even worse the vendor would’ve placed the property back on the market. We have another property that we hope to rent out and find the right tenants for so we will definitely be in touch with Equity again to see if their lettings department can help us. Thank you again Equity for helping us purchase our dream home!
My husband and I have used Equity twice over the past 10 years for 2 moves. Both times they were excellent to deal with. They have provided great advice and support throughout the entire process as well as introduced us to a fantastic solicitor. I would highly recommend Equity.
Equity were extremely professional and managed the sale of our property to a high standard. We are very grateful that the experience was relatively stress-free. Many thanks to the team, we are now happy in our new home.
Thank you to everyone at Equity. They worked relentlessly at a difficult time in order to secure a sale for me. From that moment on, Darren was on top of every step, making sure that everything was moving forward according to plan. If I could give you 10 stars, I would! Thank you to you all!
Great experience with Equity and Darren in particular. We all know that buying or selling a property is a stressful process but not with Equity. Darren was amazing from the beginning until the end. Very professional and although we had some problems with our solicitors,he was chasing them and updating us on every step of the way. Again,I want to thank Darren and all the Hertford branch for the great work.
Our experience with equity has been amazing. We would highly recommend them to anyone. From start to finish of the process, the professional and kind people at equity have made everything as easy as possible. Darren in particular, is great, with lots of knowledge and patience. He went beyond the perimeter of his role to help us and his expert advice and consistent understanding made all the different. We will certainly use Equity in the future, thanks to their great service.
Equity Estate Agents is an independent estate agency based in Enfield, North London, specializing in property sales and lettings. The company offers a range of services tailored to meet the needs of homeowners, landlords, and tenants. Equity Estate Agents is committed to providing professional property management and valuation services, ensuring that clients receive informed guidance throughout their real estate transactions. The target market for Equity Estate Agents includes individuals looking to buy or sell residential properties, as well as landlords seeking assistance in renting out their properties. With a proactive team, the company emphasizes effective communication and personalized service, helping clients navigate the complexities of the property market. Through their expertise, Equity Estate Agents aims to facilitate successful property transactions while maintaining high standards of customer satisfaction.
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