Equity Estate Agents is an independent estate agency based in Enfield, North London, specializing in property sales and lettings. The company offers a range of services tailored to meet the needs of homeowners, landlords, and tenants. Equity Estate Agents is committed to providing professional property management and valuation services, ensuring that clients receive informed guidance throughout their real estate transactions.
The target market for Equity Estate Agents includes individuals looking to buy or sell residential properties, as well as landlords seeking assistance in renting out their properties. With a proactive team, the company emphasizes effective communication and personalized service, helping clients navigate the complexities of the property market. Through their expertise, Equity Estate Agents aims to facilitate successful property transactions while maintaining high standards of customer satisfaction.
Equity Estate Agents has a positive customer experience.
Equity Estate Agents consistently receives high praise for their exceptional service and professionalism, particularly highlighting the efforts of agents like Darren and Alfie. Reviewers commend the team's responsiveness and ability to ease the stress of moving, noting that they provide clear communication and support throughout the buying and selling process.
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Many customers express satisfaction with the effective marketing strategies that lead to quick sales, with some properties sold within days. However, a small number of reviews mention frustrations with communication, particularly regarding phone calls and message responses, indicating that there may be occasional lapses in customer service. Overall, the overwhelming sentiment is positive, with a strong recommendation for Equity Estate Agents as a reliable choice for property transactions.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
403
100%
-0.2
● Low
4.9 / 5 overall
=
403 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.7▼ 0.2
12-month avg
4.9
All-time
4.9
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
3
Sep 24
5.0
10
Oct 24
5.0
3
Nov 24
4.9
14
Dec 24
5.0
5
Jan 25
5.0
9
Feb 25
—
0
Mar 25
4.8
6
Apr 25
5.0
12
May 25
5.0
9
Jun 25
5.0
4
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 403 most recent reviews.
Top praiseof 394 positive reviews
Customer service43%
168 mentions
Professionalism31%
123 mentions
Helpful support24%
94 mentions
Fast & efficient20%
78 mentions
“We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they w...”
On “Customer service” · Jun 18, 2025
Top complaintsof 8 negative reviews
Customer service38%
3 mentions
Payment issues38%
3 mentions
“I wish to add that Androulla, who dealt with the matters, offered zero customer service throughout this ordeal”
On “Customer service” · Apr 4, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
It has been a great pleasure to deal with Equity Estates. From the time of finding the right tenant after two unsuccessful attempts, to organising the Tenancy Agreement and getting the tenant into our flat, it was a smooth process. Always at hand to sort out all our queries. It was great to work with a friendly and professional team at Equity Estates. Highly recommend them to anyone looking for a good estate agent.
Equity Estates Sales, Lettings and Management provide an excellent service, more recently especially Naz in management department with exceptional efficiency and friendly skills. Would highly recommend this Company!
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I would Highly recommend Equity to anyone.
From start to finish they were more helpful than any agents I’ve used in the past .
My main contact was Saby , she was really helpful and friendly, but efficient and professional at all time.
Thank you Saby and all at Equity for helping me get my new property.
Colin whittaker/ Enfield
Equity state agent is the best agent, they were my landlord for 2 years and they really looked after me. 100% I recommend Equity they are very polite and very professional I’m very happy. Thank you !!
We recently moved into a new property via Equity Estates, and even throughout the current crisis, the process was very thorough from arranging viewings, checking requirements, referencing etc and they handled things with patience and professionalism
equity estate agents have been very helpful, especially Saby and Gina, I was found a place in no time of looking, the process in securing my flat was fast and very easy going .I am looking forward to my journey with renting with equity.
Having been a tenant in a property managed by equity estate agents team I have always found staff to be efficient and promped when dealing with any problems. The staff are polite and and caring. A special thank you to Androulla and team who have alway gone above and beyond to assist.
8 years ago Darren Nelson, sold me a property in Enfield. He also successfully assisted me to sell in 2019.
This was not easy as I had numerous delays due to my solicitors not dealing with the legal matters appropriately. He constantly chased them and made sure they were on top of things. Even to the day of exchange 9 months later he had to step in, to ensure I could move into my home.
I am really grateful happy with the service I received.
Equity go against the usual mold of what an estate agent is, Darren and his team have been first class in all aspects of dealing with my sale, there communication and efforts are fantastic, they have been totally honest an open from day one absolutely no hard sell. Just a totally genuine honest service.
I have no hesitation in recommending them to others, to be honest I will miss them.
The team were so helpful, professional and efficient. They made such a huge effort to get me into a flat perfect for me. A big thank you to Saby, Naz and Gina.
I am very happy with Equity. Their service has been great. They have been amazing from viewing to completion and even after becoming one their tenant, they have been on point with fixing things in the property whenever something is damaged. Specials thanks to Julia and Naz. Thank you both.
Friendly and very helpful from the first time we contacted Equity through to getting the keys for our new home. All T Equity offer great customer service in a friendly and polite manner and they are great letting agents.
We are very happy with Equity Estate Agents based at Hertford road. The service was excellent from viewing to completion. Special thanks to Saby and Naz for all their help and support. Communication was excellent. Thank you
I've been renting a property with equity for 7years, the service they provided me within the 7 years was always on point and any issues they've resolved straight away..
Now am back with them again without a dought and will never dought this agency and I have also recommended family and friends. Perfect team. Perfect service.
Gina organised tenants for my property handling all of the contractual terms, registering the deposit, organising viewings and managed the tenants expectations. Overall a great experience and a smooth and quick let, would use again.
Equity Estate Agents is an independent estate agency based in Enfield, North London, specializing in property sales and lettings. The company offers a range of services tailored to meet the needs of homeowners, landlords, and tenants. Equity Estate Agents is committed to providing professional property management and valuation services, ensuring that clients receive informed guidance throughout their real estate transactions.
The target market for Equity Estate Agents includes individuals looking to buy or sell residential properties, as well as landlords seeking assistance in renting out their properties. With a proactive team, the company emphasizes effective communication and personalized service, helping clients navigate the complexities of the property market. Through their expertise, Equity Estate Agents aims to facilitate successful property transactions while maintaining high standards of customer satisfaction.