Equity Estate Agents is an independent estate agency based in Enfield, North London, specializing in property sales and lettings. The company offers a range of services tailored to meet the needs of homeowners, landlords, and tenants. Equity Estate Agents is committed to providing professional property management and valuation services, ensuring that clients receive informed guidance throughout their real estate transactions. The target market for Equity Estate Agents includes individuals looking to buy or sell residential properties, as well as landlords seeking assistance in renting out their properties. With a proactive team, the company emphasizes effective communication and personalized service, helping clients navigate the complexities of the property market. Through their expertise, Equity Estate Agents aims to facilitate successful property transactions while maintaining high standards of customer satisfaction.
Equity Estate Agents consistently receives high praise for their exceptional service and professionalism, particularly highlighting the efforts of agents like Darren and Alfie. Reviewers commend the team's responsiveness and ability to ease the stress of moving, noting that they provide clear communication and support throughout the buying and selling process.
Many customers express satisfaction with the effective marketing strategies that lead to quick sales, with some properties sold within days. However, a small number of reviews mention frustrations with communication, particularly regarding phone calls and message responses, indicating that there may be occasional lapses in customer service. Overall, the overwhelming sentiment is positive, with a strong recommendation for Equity Estate Agents as a reliable choice for property transactions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 403 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 5.0 | 10 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 4.9 | 14 |
| Dec 24 | 5.0 | 5 |
| Jan 25 | 5.0 | 9 |
| Feb 25 | — | 0 |
| Mar 25 | 4.8 | 6 |
| Apr 25 | 5.0 | 12 |
| May 25 | 5.0 | 9 |
| Jun 25 | 5.0 | 4 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 403 most recent reviews.
“We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they w...”
“I wish to add that Androulla, who dealt with the matters, offered zero customer service throughout this ordeal”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 5.0 out of 5 (good) | −2% | 403 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Equity Estate Agents is #1 of 5 on overall rating in this group.
403 reviews of Equity Estate Agents. Filter by what matters to you.
we had the best service all the way from start of the sale of our house to the end ,we had friendly ,honest ,profetional advice all the way specialy Daren in Enfield office,we recommend equity estate agent .
We were really impressed with the professionalism of the team at Equity. The Manager ensures that our house sale went through as quickly and smoothly as possible during a very difficult time with the pandemic. Nothing was ever to much, someone was always at the end of the phone whether verbally or by text. A great, friendly team.
Darren and Matthew at Equity were quite simply an absolute pleasure to deal with! Matthew found us our new home and worked hard to secure the deal... and Darren went above and beyond to ensure everything went through smoothly... from chasing solicitors to keeping me informed at all times, nothing was too much trouble. Overall, Equity are a personable and professional agent whom I wouldn't hesitate to use again or recommend! Thank you Matthew and Darren for all of your support!!!
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Equity were fantastic especially Darren who worked very hard to ensure our sale went through and kept me updated from start to finish. Highly recommended.
Darren at Equity Hertford Road was quick on the mark to place our property on the market. The marketing pictures taken by Darren were amazing indeed. Within a few days of the property going live on the market, there were multiple views almost on a daily basis. Within a record four weeks, there was an offer on the table. Darren at Equity was outstanding in supporting us with our dealings between the solicitors at either end and more than often went over and beyond any means to assist with queries that were outside of his area of responsibility. We found the service provided by Equity very professional from start to finish. We strongly recommend Equity particularly the branch on Hertford Road in Enfield as a dependable and professional property sales team.
Equity managed to sell the house within days of having it on the books.. Helen was outstanding with the after service, we looked forward to our weekly catch-ups! ...fully professional service from start to finish...
Equity have been great with the sale of our house even during these Covid times. Very happy with all staff attitude and helpfulness. The showings went well despite the PPE arrangements, only 2 people at a time and spaced well apart. Finally our amazing sales progressor Helen keeping in touch with us, our buyer and solicitors on a regular basis. Many thanks Equity.
Taking into account most of the other reviews its fair to say all estate agents are pretty much the same, however this estate agents are one of the worst in my vast experience. They lack the skills required to actually get things done. They don't have an onboard maintenace dept and they are good at making excuses. I am currently having to go through their redress scheme bacause they are exceptional at being mistruthful. They are getting money for old rope as the saying goes. I can say with certainty that I will never ever use this company again. ALL SHOW :( If everything is going well then you are ok, but when it goes wrong they are never at fault. Many 5 stars is a falsehood. ! One year contract, then it goes on to a periodic contract that you can't terminate ,only they can. BEWARE!
I recently, sold my house with Equity, from start to finish, it was, the, absolute, best experience, I have ever had, in buying and dealing Propertys, they are, the utmost, highest, in professional, service, outstanding, performance, down to earth with impeccable, manners. Helen, you are, perfection , in all you, do, and I cannot thank you enough for being there every step of the way, making sure communication, was key, with all involved. Darren, and all the team, you all set, the bar very high.
Androulla gave me great customer service, without her I wouldn’t have been able to get what I wanted.
The key to selling your property without disappointment and frustration is to select the right Estate Agent - which is not an easy job because of tremendous competition .I sold my property via Equity Estate Agent Hertford rd Enfield .My warm thanks to Darren Nelson who proved to be a talented man , a fighter , very professional with a lot of punch especially during this difficult period , full of unncertainties .My sincere thanks go to Helen , Aalyiah , Billy , Mat and to all the supportive staff who contributed ttowards achieving this goal .They are all wonderful peolple.Bless you all and your family .Stay safe and let us hope that the coming festive season bring happiness and good health to us all . Selwyn
Androulla is always ready to help with tenants. I find her to be extremely efficient and professional and would strongly recommend her. Many thanks Androulla, you are a star! Mary Christo
Rented a property through equity they were brilliant, spoke to lady called androulla who was very helpful, equity made whole procedure very easy, and I’m very happy with them
Excellent and professional service from the start. Very informative and knowledgeable of the area make this equity estates stands out.Darren and the team at Enfield thank you so much for the smooth transition to my new home. I would highly recommend equity.
I highly recommend this company. I’ve used Josh to sell my properties for over 10 years. I’ve always found him to be honest, straight talking and knowledgeable. Josh and his team have always been in touch to keep me updated and they have always achieved what I wanted. If you’re looking to sell your property in Enfield call Josh. Five stars.
We bought our property from Equity, so when we decided to move we requested their assistance again. We went back because of the service, the honesty and the bluntness (that is a great thing), we knew we could trust they would do an amazing job. We put our property in the market and it sold within a week. I couldn't recommend these guys more, particularly Darren who was literally our beacon (and Helen) throughout the entire process. You'd be nuts to consider anywhere else.
Equity Estate Agents is an independent estate agency based in Enfield, North London, specializing in property sales and lettings. The company offers a range of services tailored to meet the needs of homeowners, landlords, and tenants. Equity Estate Agents is committed to providing professional property management and valuation services, ensuring that clients receive informed guidance throughout their real estate transactions. The target market for Equity Estate Agents includes individuals looking to buy or sell residential properties, as well as landlords seeking assistance in renting out their properties. With a proactive team, the company emphasizes effective communication and personalized service, helping clients navigate the complexities of the property market. Through their expertise, Equity Estate Agents aims to facilitate successful property transactions while maintaining high standards of customer satisfaction.
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