Freightera is a freight marketplace that specializes in providing competitive freight quotes for businesses shipping within Canada and the USA, including cross-border services. The platform enables users to obtain quotes for various shipping needs such as Less-than-Truckload (LTL), Full Truckload (FTL), rail, flatbed, and parcel shipments. With access to over 20 billion carrier rates from hundreds of national and local carriers, Freightera streamlines the freight booking process, allowing users to compare rates and book shipments instantly.
Targeting a diverse range of businesses, from small enterprises to larger corporations, Freightera aims to offer cost-effective and environmentally friendly shipping solutions. The company's commitment to customer service is reflected in its high satisfaction ratings, ensuring that users receive reliable support throughout their shipping experience. By promoting low-emission carriers and providing a user-friendly online platform, Freightera positions itself as a valuable resource for businesses looking to optimize their freight logistics.
Freightera receives overwhelmingly positive feedback from customers, with many praising the ease of use and exceptional customer service. Reviewers highlight the straightforward process of obtaining quotes and scheduling shipments, often noting that the platform is user-friendly and efficient.
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Many express satisfaction with the friendly and responsive staff, who are quick to resolve inquiries and provide updates throughout the shipping process. However, some customers report issues with pickup logistics, including poor communication and missed pickups, which can lead to frustration. Additionally, there are complaints about unexpected price changes after confirmation. Despite these concerns, the majority of users appreciate the overall experience and value Freightera as a reliable shipping solution. Overall, Freightera is viewed positively by most customers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
654
100%
-0.3
● Low
4.7 / 5 overall
=
654 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.2▼ 0.3
12-month avg
4.5
All-time
4.7
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.6
15
Sep 24
5.0
7
Oct 24
4.6
9
Nov 24
5.0
10
Dec 24
4.9
8
Jan 25
4.6
10
Feb 25
4.7
10
Mar 25
4.5
10
Apr 25
4.5
16
May 25
4.6
14
Jun 25
3.9
18
Jul 25
4.4
7
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 460 positive reviews
Customer service52%
240 mentions
Easy to use30%
137 mentions
Fast & efficient27%
122 mentions
Delivery25%
113 mentions
“They have such great Customer service”
On “Customer service” · Jul 7, 2025
Top complaintsof 35 negative reviews
Shipping29%
10 mentions
Pricing14%
5 mentions
Delivery14%
5 mentions
Customer service14%
5 mentions
“They changed the prices after confirming the shipment”
On “Shipping” · Jun 30, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
I ship the same product on the same pallet from the same city again and again, but I have to type in all the same details every time. This is annoying and time consuming.
Otherwise, Freightera is convenient and efficient.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Freightera always gives me the best quote and value for my money. Beginning with trucking my very first consignment from the US to my in-country movement of goods. Every shipment always comes out hassle free.
This is my second time dealing with Freightera, and their staff. Booking on line is so easy, I get reasonable quotes quickly, and the from their staff is by far the best I've experienced dealing with any logistics companies. I will continue using them for all of my transportation needs.
I'm very happy my experience. Scheduling was easy and quick. I was able to get booked and my inventory picked up all within 24 hours. Customer service was great. They were always very quick to respond, they walked me through the entire process and found me a great deal. I would definitely use Freightera again.
Shipped a single pallet of glass on a LTL freight option. Freightera provided a great number of quote options for the shipment and product came right in time from the ETA window. First time filing packaging info and the support staff made it easy, thanks!
Freightera is a freight marketplace that specializes in providing competitive freight quotes for businesses shipping within Canada and the USA, including cross-border services. The platform enables users to obtain quotes for various shipping needs such as Less-than-Truckload (LTL), Full Truckload (FTL), rail, flatbed, and parcel shipments. With access to over 20 billion carrier rates from hundreds of national and local carriers, Freightera streamlines the freight booking process, allowing users to compare rates and book shipments instantly.
Targeting a diverse range of businesses, from small enterprises to larger corporations, Freightera aims to offer cost-effective and environmentally friendly shipping solutions. The company's commitment to customer service is reflected in its high satisfaction ratings, ensuring that users receive reliable support throughout their shipping experience. By promoting low-emission carriers and providing a user-friendly online platform, Freightera positions itself as a valuable resource for businesses looking to optimize their freight logistics.