Freightera is a freight marketplace that specializes in providing competitive freight quotes for businesses shipping within Canada and the USA, including cross-border services. The platform enables users to obtain quotes for various shipping needs such as Less-than-Truckload (LTL), Full Truckload (FTL), rail, flatbed, and parcel shipments. With access to over 20 billion carrier rates from hundreds of national and local carriers, Freightera streamlines the freight booking process, allowing users to compare rates and book shipments instantly. Targeting a diverse range of businesses, from small enterprises to larger corporations, Freightera aims to offer cost-effective and environmentally friendly shipping solutions. The company's commitment to customer service is reflected in its high satisfaction ratings, ensuring that users receive reliable support throughout their shipping experience. By promoting low-emission carriers and providing a user-friendly online platform, Freightera positions itself as a valuable resource for businesses looking to optimize their freight logistics.
Freightera receives overwhelmingly positive feedback from customers, with many praising the ease of use and exceptional customer service. Reviewers highlight the straightforward process of obtaining quotes and scheduling shipments, often noting that the platform is user-friendly and efficient.
Many express satisfaction with the friendly and responsive staff, who are quick to resolve inquiries and provide updates throughout the shipping process. However, some customers report issues with pickup logistics, including poor communication and missed pickups, which can lead to frustration. Additionally, there are complaints about unexpected price changes after confirmation. Despite these concerns, the majority of users appreciate the overall experience and value Freightera as a reliable shipping solution. Overall, Freightera is viewed positively by most customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 654 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.6 | 15 |
| Sep 24 | 5.0 | 7 |
| Oct 24 | 4.6 | 9 |
| Nov 24 | 5.0 | 10 |
| Dec 24 | 4.9 | 8 |
| Jan 25 | 4.6 | 10 |
| Feb 25 | 4.7 | 10 |
| Mar 25 | 4.5 | 10 |
| Apr 25 | 4.5 | 16 |
| May 25 | 4.6 | 14 |
| Jun 25 | 3.9 | 18 |
| Jul 25 | 4.4 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“They have such great Customer service”
“They changed the prices after confirming the shipment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | −8% | 654 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Freightera is #1 of 5 on overall rating in this group.
500 reviews of Freightera. Filter by what matters to you.
This company delivers the best freight service I could ever find. Last week, there was a delivery challenge (outside their control) but they still helped step by step to ensure delivery is completed and the customer is happy. That is why I have been using them for 5 years. Nevena, you are star! Thank you for the hard work.
very good customer service, helpful, knowledgeable
At our company we were looking for a freight company that could bring us some merchandise from different places within Canada and the US. After looking with many companies, we found Freightera and was simply amazing. The whole process didn't take long and for the merchandise to be in our office was very fast. All the pallets were taken good care off. Also when crossing the border, they kept me informed all the time and they were in touch with our custom broker. I will definitely use their services again. Also in our office we don't have a dock and they made it work, basically gave us all the options needed.
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Freightera is one of the best shippers we've ever used. Trust me you won't find a better company for your shipping needs! We do a lot of business in the USA, they always get us the best quotes! Nevena is an amazing broker, she's definitely done a good job filling Julien & Brent's shoes =) Give that girl a raise!
We've had the pleasure of working with Freightera for several years now, and their service has consistently exceeded expectations. From the very beginning, their team has been responsive and proactive in ensuring our freight arrives on time and in perfect condition. Whether it’s local or cross-country shipping, they’ve proven themselves to be a dependable partner. We truly appreciate their commitment to customer satisfaction and look forward to continuing our relationship.
I have been using Freightera for several years now. I ship with them every week. The service is not comparable to any other shipping company that I have used. They communicate very well and are easy to deal with. They always return my calls or emails promptly and go above and beyond. If there are any issues they are quick to respond and are very reasonable. I can't say enough good things!!!
We've been using Freightera for both our LTL and FTL shipments for a long time, and they’ve consistently provided reliable and professional service. Their platform is very easy to use, rates are competitive, and their customer support is responsive and helpful whenever we need assistance. They've become a trusted shipping partner for our business.
We have been using Freightera for years in my company. I love that their website is so easy to go through and get quotes, their costumer service replies are very fast and helpful. I know is a service I can trust. I have never had an issue that we can’t solve together.
Had 3 shipments with Freightera in March/April and as always they did not disappoint. Lowest quote and delivered on-time. One of the shipments was to a new client that had really specific delivery needs (delivery scheduled before had to be by email and phone and within a 2 day window) Freightera handle it with ease and took care of everything for me. The client was impressed and will be looking to me for more business.
I have used freightera for over 200 shipments. The website is easy to book freight on and the customer service is absolutely amazing, anytime there is an issue with a shipment their team is ontop of it in minutes. Highly recommend everyone over at freightera. Never a bad experience Cannot recommend Sarah at freightera enough! 5 stars all day long
Freightera exceeded my expectations! Their prices are incredibly fair, making them a great choice for businesses looking for cost-effective shipping solutions. What sets them apart is their speed—deliveries are fast, efficient, and on schedule. Their online platform is easy to use, ensuring a smooth experience from start to finish. If you need reliable and affordable logistics, look no further!
I waited all day for day/ross to pick up.They didn’t follow the instructions of calling in advance. They showed up at 330pm. They showed up with a truck that was too short for the pallet. I have no idea of when they are coming back with another truck. They didn’t come back yesterday. So Hopefully today!
Good communication
So far so good, prices could be lower at times when compaired to my local carrier
Freightera is a freight marketplace that specializes in providing competitive freight quotes for businesses shipping within Canada and the USA, including cross-border services. The platform enables users to obtain quotes for various shipping needs such as Less-than-Truckload (LTL), Full Truckload (FTL), rail, flatbed, and parcel shipments. With access to over 20 billion carrier rates from hundreds of national and local carriers, Freightera streamlines the freight booking process, allowing users to compare rates and book shipments instantly. Targeting a diverse range of businesses, from small enterprises to larger corporations, Freightera aims to offer cost-effective and environmentally friendly shipping solutions. The company's commitment to customer service is reflected in its high satisfaction ratings, ensuring that users receive reliable support throughout their shipping experience. By promoting low-emission carriers and providing a user-friendly online platform, Freightera positions itself as a valuable resource for businesses looking to optimize their freight logistics.
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