Everything was picked up on time
Everything was picked up on time. made the pickup time way easy as someone wasnt standing around all day waiting for pickup

Freightera is a freight marketplace that specializes in providing competitive freight quotes for businesses shipping within Canada and the USA, including cross-border services. The platform enables users to obtain quotes for various shipping needs such as Less-than-Truckload (LTL), Full Truckload (FTL), rail, flatbed, and parcel shipments. With access to over 20 billion carrier rates from hundreds of national and local carriers, Freightera streamlines the freight booking process, allowing users to compare rates and book shipments instantly. Targeting a diverse range of businesses, from small enterprises to larger corporations, Freightera aims to offer cost-effective and environmentally friendly shipping solutions. The company's commitment to customer service is reflected in its high satisfaction ratings, ensuring that users receive reliable support throughout their shipping experience. By promoting low-emission carriers and providing a user-friendly online platform, Freightera positions itself as a valuable resource for businesses looking to optimize their freight logistics.
Freightera receives overwhelmingly positive feedback from customers, with many praising the ease of use and exceptional customer service. Reviewers highlight the straightforward process of obtaining quotes and scheduling shipments, often noting that the platform is user-friendly and efficient.
Many express satisfaction with the friendly and responsive staff, who are quick to resolve inquiries and provide updates throughout the shipping process. However, some customers report issues with pickup logistics, including poor communication and missed pickups, which can lead to frustration. Additionally, there are complaints about unexpected price changes after confirmation. Despite these concerns, the majority of users appreciate the overall experience and value Freightera as a reliable shipping solution. Overall, Freightera is viewed positively by most customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 654 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.6 | 15 |
| Sep 24 | 5.0 | 7 |
| Oct 24 | 4.6 | 9 |
| Nov 24 | 5.0 | 10 |
| Dec 24 | 4.9 | 8 |
| Jan 25 | 4.6 | 10 |
| Feb 25 | 4.7 | 10 |
| Mar 25 | 4.5 | 10 |
| Apr 25 | 4.5 | 16 |
| May 25 | 4.6 | 14 |
| Jun 25 | 3.9 | 18 |
| Jul 25 | 4.4 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“They have such great Customer service”
“They changed the prices after confirming the shipment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | −8% | 654 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Freightera is #1 of 5 on overall rating in this group.
500 reviews of Freightera. Filter by what matters to you.
Everything was picked up on time. made the pickup time way easy as someone wasnt standing around all day waiting for pickup
Every transaction is seamless with you all. If there are any hiccups, it is resolved immediately and I truly appreciate that! Thank you for your hard work and dedication.
Excellent work
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We just started doing business with Freightera earlier 2025. We are very happy with the service. Quotes online access have been a great experience for us. Pick-up & Delivery has been on time and if there is any delays we are notified immediately. Customer service is super excellent on phone, email or chat online. Pal Dhalla Operations Manager Rehasense Mobility Canada Ltd.
Fast and easy website to use.
Nevena worked with me through a slight challenge and provided the support and answers to my questions that enabled me to make a more informed decision.
We never had an issue finding, booking or receiving a shipment with Freightera EVER! Will always be our go to provider for LTL shipment anywhere in North America. Canada shipments coast to coast, Mexico to Canada, USA to Canada. If 6 stars was an option I would gladly give a 6 star review.
This company is responsive and flexible, a good combination when working with small businesses like mine. When I contact them, they seem interested in helping out, not just in getting paid
everything always runs smoothly.
Website is convenient and communicates with getting Quotes quickly. Easy to use if you have Postal codes, but in Canadian West these are not always easily available.
Online booking portal is very easy to use, and the customer service is always amazing!
I have been dealing with Freightera for many years and I must say in the begining the overall expierence was maybe not the best. Since then they have certainly spent alot of time and effort to improve in all facets of there service. I couldnt be any happier now with the way they handle my account with a special shout out to my Rep Vanya Mihajlovic who works extremely hard to provide outstanding service.
So far very satisfied with Frieghtera's service thus far. Please keep up the good work.
Freightera is a freight marketplace that specializes in providing competitive freight quotes for businesses shipping within Canada and the USA, including cross-border services. The platform enables users to obtain quotes for various shipping needs such as Less-than-Truckload (LTL), Full Truckload (FTL), rail, flatbed, and parcel shipments. With access to over 20 billion carrier rates from hundreds of national and local carriers, Freightera streamlines the freight booking process, allowing users to compare rates and book shipments instantly. Targeting a diverse range of businesses, from small enterprises to larger corporations, Freightera aims to offer cost-effective and environmentally friendly shipping solutions. The company's commitment to customer service is reflected in its high satisfaction ratings, ensuring that users receive reliable support throughout their shipping experience. By promoting low-emission carriers and providing a user-friendly online platform, Freightera positions itself as a valuable resource for businesses looking to optimize their freight logistics.
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