Freight Rate Central is an online platform designed to facilitate the comparison of shipping rates and services for businesses and individuals in need of logistics solutions. The company provides a user-friendly interface that allows users to access various freight options, enabling them to make informed decisions about their shipping needs. By offering transparent pricing and service details, Freight Rate Central aims to streamline the shipping process and enhance cost-efficiency for its customers. Targeting a diverse range of clients, including small businesses, e-commerce retailers, and large enterprises, Freight Rate Central caters to anyone requiring reliable and competitive freight services. The platform helps users navigate the complexities of shipping logistics, making it easier to find the most suitable carriers and rates. With its commitment to simplifying freight comparison, Freight Rate Central serves as a valuable resource in the logistics industry.
Freight Rate Central receives high praise from customers for its exceptional service and competitive pricing. Reviewers frequently highlight the responsiveness and helpfulness of representatives like Shane, who ensure smooth communication throughout the shipping process.
Many appreciate the timely pickups and deliveries, along with the ease of obtaining quotes and managing shipments. However, some customers express frustration over pricing issues, claiming they were charged more than initially quoted and experienced difficulties in securing promised refunds. While the majority of feedback is overwhelmingly positive, with a few isolated complaints about pricing discrepancies, the overall sentiment remains favorable. Customers generally recommend Freight Rate Central for its reliability and customer service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 78 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2024.
| Month | Average | Reviews |
|---|---|---|
| Nov 23 | 3.0 | 2 |
| Dec 23 | 5.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 78 most recent reviews.
“Amazing company, amazing customer service”
“We were charged twice the price, compared to the offer”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 78 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 1.9 out of 5 (poor) | — | — | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | — | 1,000 |
Bottom line: Freight Rate Central is #1 of 5 on overall rating in this group.
78 reviews of Freight Rate Central. Filter by what matters to you.
I just started shipping LTL freight with my small business and found that it is very confusing and expensive. However the customer service rep explained each step and was very helpful throughout the process. I am already recommending them to my customers and friends.
Easy to work with and great team! Honest, reliable and will go out of their way after hours to take care of my shipment to make sure it was delivered as promised!!
Your company is reliable, friendly, helpful, and on time. Much better than other companies we have used in the past. I defiantly would recommend to other business,etc.
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We had no issues with our shipment and it arrived as expected.
I don't know the entire company, but if everyone there is as helpful, persistent, and kind as my contact Shane Black, then FRC is a great company.
They are very knowledgeable, and thorough, helping to make our LTL shipping smoother and on time.
I found this great shipping company online. If you ever want to ship freight,,,use them. They are friendly and very helpful. They have awesome customer service.
One call to Shane and any shipment, no matter how remote of an area, will get moved without fail. Shane is easy to work with, and FRC has an abundance of drivers to choose from, to ensure that my shipment will ship, and arrive on time.
I can always count on FRC Logistics to take care of my shipments. Not only do I get vary good rates, but the staff there has to be just about the nicest, more pleasant , and helpful lot I have ever come across. My own company has a thing or two to learn from them. Always professional, polite, and they get the job done every time. You have my business for years to come!
Had nothing but great experiences shipping with FRC Logistics, Very helpful and knowledgeable staff and i would recommend them to everyone
Shane has helped our company each te we needed a pick up for our company and have us a great rate. It has been a pleasure doing business with him and this company.
I appreciate all that Shane did for us. I know that this was a frustrating situation for him considering he was not given the correct information in which to work with. He was steadfast in locating a truck for us and he kept his word in getting the shipment to us on time. When one source did not work out (this was late in the day) he came into work 2 hours early the next morning to ensure another truck made it on time. Totally dedicated and focused on getting the job done and done right. I will call Shane again on our next delivery. You cannot ask for anyone more dedicated than him.
JUST GETTING ESTIMATES AT THE MOMENT. BUT WHEN WE SELL OUR FARM WE WILL BE USING THIS COMPANY TO MAKE OUR BIG MOVE.
Evan thoigh I wasn't s major shipper, I was treated with respect anf helpfull painless service. Justin Phillips was very heipfull, and he led me thru t he process me feel like what I thought mattererd. Great experience! Thank you very much.
After reviewing a number of shipping companies, I found FRC Logistics. Their site was easy to apply and personal service was excellent. I was always able to speak someone direct about my shipment. I was extremely pleased with the affordable pricing and I felt so confident dealing with them. They made a stressful situation for me extremely obtainable and totally pleased with the end result. I will only call this company for future shipments. Thanks again.
The company was completly professional. Did what they said they were gonig to do and did it very good.
I was pleased with the set up and the delivery on my order and will use FRC again in my interstate shipping - price was fair - load was on time
I have always had a very pleasant shipping experience with FRC Logistics. We ship out 30-40 loads of wooden flooring to various locations in the midwest and northeast. Ive been working with FRC Logistics for around 8 months now and have always been able to count on them to transport our freight on time. I would definitely recommend them. Tom
Freight Rate Central is an online platform designed to facilitate the comparison of shipping rates and services for businesses and individuals in need of logistics solutions. The company provides a user-friendly interface that allows users to access various freight options, enabling them to make informed decisions about their shipping needs. By offering transparent pricing and service details, Freight Rate Central aims to streamline the shipping process and enhance cost-efficiency for its customers. Targeting a diverse range of clients, including small businesses, e-commerce retailers, and large enterprises, Freight Rate Central caters to anyone requiring reliable and competitive freight services. The platform helps users navigate the complexities of shipping logistics, making it easier to find the most suitable carriers and rates. With its commitment to simplifying freight comparison, Freight Rate Central serves as a valuable resource in the logistics industry.
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